Palmetto Ford Lincoln
Charleston, SC
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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He was very friendly. He wanted to make sure I loved the car not just make a sale I would recommend this sales men and dealership if you want a ford. car not just make a sale I would recommend this sales men and dealership if you want a ford. More
Gary is very experiense and very helpfull! we tried a few car and felt no pressure from him or the staff..i absolutly love my saleen mustang!! thanx for all of your help..fernand car and felt no pressure from him or the staff..i absolutly love my saleen mustang!! thanx for all of your help..fernand More
My purpose for coming to Palmetto ford was to just compare prices with other Dealership. Mr Fenton was the salesman I spoke with and because of his approach I went futher than I first wanted to. He wa compare prices with other Dealership. Mr Fenton was the salesman I spoke with and because of his approach I went futher than I first wanted to. He was curtious in asking if there was any specific vehicle I was interested in and showed me to the models I desired. He also asked what I wished to have as far as interior and color, and after giving him my reply he led me the type I wanted but they did not have it in the color I wanted. Instead of trying to sell me another color he told me he would look to see if he could find exactly what I wanted, and after making some calls informed me that the car I wanted was located and that he could have it for me the next day, I was thrilled. I am very pleased with Mr Fenton for the way in which I was taken care of and how he made me feel compfortable in purchasing another Ford Explorer, I would openly reccomend anyone I know looking to purchase a car first to Palmetto Ford and to Mr Fenton. He also informed me that Palmetto Ford is one of the top 2 Dealership not only in the Tricounty but also in the 4 neighboring States. My previous experience was with Summerville Ford, but I have found a place to which I shall return again to purchase my vehicles. Thanks to Mr Boston Fenton for great customer service. More
I had a great experience last Saturday. I was not really expecting to get my credit approved and therefore be able to get the new car that my wife and I were looking for. However Bill did a great job, manag expecting to get my credit approved and therefore be able to get the new car that my wife and I were looking for. However Bill did a great job, managed to get the lease approved, guided us through the whole process and made sure that we left Palmetto Ford with a brand new Ford Escape. It was amazing. My wife could not believe - she was really really happy. I have to add that Mike was also great helping with the contract and talking to Ford about our application as well as Dan was really helpful in showing us the basic commands to take the most out of the experience of having the new Escape. Overall, we had a great experience and we left the dealership with our brand new car and very happy and satisfied. More
My Dad and I went to Palmetto Ford on a Saturday looking My Dad and I went to Palmetto Ford on a Saturday looking to get him a Ford Explorer. He wanted a base model without the touchscreens and fancy doo- My Dad and I went to Palmetto Ford on a Saturday looking to get him a Ford Explorer. He wanted a base model without the touchscreens and fancy doo-dads. We met salesman Corry Hallinan on the lot. Corry was polite, professional, and a pleasure to work with. As they didn't have a used base model Explorer in the latest platform(2011 on), we looked at a new 2013. I was pleased to find that Palmetto Ford let us test drive the vehicle alone with absolutely no hassle or pressure. When it came to negotiating on price, we had no trade in or financing to complicate things. I had looked around to see what the other Ford dealers in the area were charging for the same model and Palmetto Ford matched their lowest prices. With more time and effort, I might have haggled a few more dollars off the price, but the price we got was acceptable. I must mention a positive and a negative during the purchase process. Positive: It's part of the sales staff's job to make money for the dealership, so I wasn't surprised when when Corry offered a protection package for paint, fabric, etc. When we declined, I told him we weren't interested in any other add-ons and asked that the finance people, etc not pitch the extended warranties, etc - they didn't - thanks. Negative: When discussing purchase price, I let Corry know we had no trade in, and were paying cash. I only wanted to discuss the "out the door price" we would write on a check. After agreeing to a price, I wasn't shocked(only disappointed) when Corry came back from a visit with one of the managers in the gaurd tower saying the purchase price would go up +$500. Supposedly their previous offer had been based on us financing with Ford Credit and getting a $500 incentive . We declined the price increase, the manager agreed, and we finished the paperwork with the original agreed to price. I'm not sure if it was a lack of communication on their end that we were cash customers, but I wouldn't be surprised if it was a normal sales tactic(i.e. sales staff trying to make money for the dealership). Taking everything into consideration, I would purchase from Palmetto Ford again. More
IT was a great experience. Hedi showed us exactly what we were looking for. She never tried to sway us in a different direction. Mike made the finance part of it as painless as possible,working within t we were looking for. She never tried to sway us in a different direction. Mike made the finance part of it as painless as possible,working within the guidelines we gave him. Brandon also was great with setting up the sync. We were made to feel special while we were there and not just another sale. We will be purchasing another vehicle soon and it will be through Palmetto Ford. Thanks for a seamless car buying experience, We will definitely recommend you to our friends. More
Mr. Ruffin went out of his way to find a vehicle matching my requirements among the dealers in the SC- NC area. One was located and delivered to me two days later. All features were explained to me at time o my requirements among the dealers in the SC- NC area. One was located and delivered to me two days later. All features were explained to me at time of purchase and again when I picked up the vehicle. He was very friendly and courteous, and very knowledgeable about the Ford line of vehicles. He also assured me that if I had any questions just to call hhim for an answer. More
My girlfriend and I went to in to find a new car. I was really interested in the new 2013 Ford Fusion. I found a black 2013 Ford Fusion and Anthony, Ron, and Brandon made the purchasing process painless. A really interested in the new 2013 Ford Fusion. I found a black 2013 Ford Fusion and Anthony, Ron, and Brandon made the purchasing process painless. Anthony was really nice and helpful in educating us about the vehicle. Ron was helpful in getting us a great price. Brandon educated us about the new and exciting Sync features which we love. Overall my experience with the staff of Palmetto Ford was excellent. I recommend them to anybody looking for a great car. More
Finally, a Ford dealership where the employees know more about the car than I do! Hedi impressed us immediately by knowing everything about the C-MAX and the ENERGI. What she didn't know (how long the tax about the car than I do! Hedi impressed us immediately by knowing everything about the C-MAX and the ENERGI. What she didn't know (how long the tax credit will last) Scott found out immediately.And of course, Brandon knew everything about the computer features of the car. The process was very well organized which helped in that it was lunch time and we were hungry! This dealership is a hike for us but we will definitely encourage our neighbors to go the distance. Unfortunately, we had bad experiences with 2 other ford dealerships. We knew what we wanted and they could have made a sale but their unbelievable ignorance of the hybrid models turned us off. More
I have gotten three cars from Palmetto Ford/Lincoln and have been very satisfied with the service and te professionalism of the staff. They are always friendly and helpful. have been very satisfied with the service and te professionalism of the staff. They are always friendly and helpful. More