Palmetto Ford Lincoln

The biggest problem with our new MKZ purchase was that it took so long for Ford to build and deliver the vehicle, and there was very little status information being made available to and through the dealersh took so long for Ford to build and deliver the vehicle, and there was very little status information being made available to and through the dealership. This was a Ford Motor Company problem and not the fault of Palmetto Ford Lincoln. Tony Barron treated us exceptionally well and did his best to track down information on the new vehicle's status. Brandon Fleetwood did a good job of explaining the new MKZ's controls and electronics, and we will certainly be going back to him for refresher courses as we get to know the car better. After only one day, we love our 2013 Lincoln MKZ Hybrid. Jim and Miriam Leib Seabrook Island, SC More

Mr Floyd is a top notch salesman. He answered all the questions i had about a new truck purchase for me in a manner that made it simple to understand. Great experience! questions i had about a new truck purchase for me in a manner that made it simple to understand. Great experience! More

I recently purchased a 2013 Explorer from Palmetto Ford and it was an awesome experience. Prior to going to the dealership I called and spoke with the finance manager Mike and he gave me a ton of great inf and it was an awesome experience. Prior to going to the dealership I called and spoke with the finance manager Mike and he gave me a ton of great information. I am always skeptical going to car dealerships because they are not known for their honesty but everything that I was told prior to making the trip up there was true. When I arrived at the dealership Mike introduced me to my salesman Kelvin who was super friendly from the beginning. He right away took me out to start seeing what all I was going to want in my Explorer. He was very patient with my 2 year old son and made me feel at ease with the whole car buying process. Managers Bruce and Scott were also very helpful in making my deal happen. I explained I had been working very hard to be able to get this vehicle and I really wanted to be able to make a deal. They worked all day on my trade amount and getting a great finance rate. After all the paperwork was done and I was presented with the keys, the internet manager came out to my vehicle and spent 30 minutes explained everything about the technology in my vehicle and how to work it so I would be comfortable using it. I really appreciate the amazing service I received there and it was refreshing to walk away from the dealership being able to say I had a great experience. THANK YOU PALMETTO FORD!!! More

My husband and i were extremely happy to purchase a new truck. Great experience with Gary. He was professional and assisted us with finding. The rihht truck for our needs. Love our new truck! truck. Great experience with Gary. He was professional and assisted us with finding. The rihht truck for our needs. Love our new truck! More

He was very friendly. He wanted to make sure I loved the car not just make a sale I would recommend this sales men and dealership if you want a ford. car not just make a sale I would recommend this sales men and dealership if you want a ford. More

My purpose for coming to Palmetto ford was to just compare prices with other Dealership. Mr Fenton was the salesman I spoke with and because of his approach I went futher than I first wanted to. He wa compare prices with other Dealership. Mr Fenton was the salesman I spoke with and because of his approach I went futher than I first wanted to. He was curtious in asking if there was any specific vehicle I was interested in and showed me to the models I desired. He also asked what I wished to have as far as interior and color, and after giving him my reply he led me the type I wanted but they did not have it in the color I wanted. Instead of trying to sell me another color he told me he would look to see if he could find exactly what I wanted, and after making some calls informed me that the car I wanted was located and that he could have it for me the next day, I was thrilled. I am very pleased with Mr Fenton for the way in which I was taken care of and how he made me feel compfortable in purchasing another Ford Explorer, I would openly reccomend anyone I know looking to purchase a car first to Palmetto Ford and to Mr Fenton. He also informed me that Palmetto Ford is one of the top 2 Dealership not only in the Tricounty but also in the 4 neighboring States. My previous experience was with Summerville Ford, but I have found a place to which I shall return again to purchase my vehicles. Thanks to Mr Boston Fenton for great customer service. More

Gary is very experiense and very helpfull! we tried a few car and felt no pressure from him or the staff..i absolutly love my saleen mustang!! thanx for all of your help..fernand car and felt no pressure from him or the staff..i absolutly love my saleen mustang!! thanx for all of your help..fernand More

I had a great experience last Saturday. I was not really expecting to get my credit approved and therefore be able to get the new car that my wife and I were looking for. However Bill did a great job, manag expecting to get my credit approved and therefore be able to get the new car that my wife and I were looking for. However Bill did a great job, managed to get the lease approved, guided us through the whole process and made sure that we left Palmetto Ford with a brand new Ford Escape. It was amazing. My wife could not believe - she was really really happy. I have to add that Mike was also great helping with the contract and talking to Ford about our application as well as Dan was really helpful in showing us the basic commands to take the most out of the experience of having the new Escape. Overall, we had a great experience and we left the dealership with our brand new car and very happy and satisfied. More

My Dad and I went to Palmetto Ford on a Saturday looking My Dad and I went to Palmetto Ford on a Saturday looking to get him a Ford Explorer. He wanted a base model without the touchscreens and fancy doo- My Dad and I went to Palmetto Ford on a Saturday looking to get him a Ford Explorer. He wanted a base model without the touchscreens and fancy doo-dads. We met salesman Corry Hallinan on the lot. Corry was polite, professional, and a pleasure to work with. As they didn't have a used base model Explorer in the latest platform(2011 on), we looked at a new 2013. I was pleased to find that Palmetto Ford let us test drive the vehicle alone with absolutely no hassle or pressure. When it came to negotiating on price, we had no trade in or financing to complicate things. I had looked around to see what the other Ford dealers in the area were charging for the same model and Palmetto Ford matched their lowest prices. With more time and effort, I might have haggled a few more dollars off the price, but the price we got was acceptable. I must mention a positive and a negative during the purchase process. Positive: It's part of the sales staff's job to make money for the dealership, so I wasn't surprised when when Corry offered a protection package for paint, fabric, etc. When we declined, I told him we weren't interested in any other add-ons and asked that the finance people, etc not pitch the extended warranties, etc - they didn't - thanks. Negative: When discussing purchase price, I let Corry know we had no trade in, and were paying cash. I only wanted to discuss the "out the door price" we would write on a check. After agreeing to a price, I wasn't shocked(only disappointed) when Corry came back from a visit with one of the managers in the gaurd tower saying the purchase price would go up +$500. Supposedly their previous offer had been based on us financing with Ford Credit and getting a $500 incentive . We declined the price increase, the manager agreed, and we finished the paperwork with the original agreed to price. I'm not sure if it was a lack of communication on their end that we were cash customers, but I wouldn't be surprised if it was a normal sales tactic(i.e. sales staff trying to make money for the dealership). Taking everything into consideration, I would purchase from Palmetto Ford again. More

IT was a great experience. Hedi showed us exactly what we were looking for. She never tried to sway us in a different direction. Mike made the finance part of it as painless as possible,working within t we were looking for. She never tried to sway us in a different direction. Mike made the finance part of it as painless as possible,working within the guidelines we gave him. Brandon also was great with setting up the sync. We were made to feel special while we were there and not just another sale. We will be purchasing another vehicle soon and it will be through Palmetto Ford. Thanks for a seamless car buying experience, We will definitely recommend you to our friends. More