
Palmetto Ford Lincoln
Charleston, SC
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Gary was great to work with, and helped me get the best possible deal for the car that I wanted. When I walked into the dealership, I knew that I wanted an Explorer, and I knew the features that I wanted o possible deal for the car that I wanted. When I walked into the dealership, I knew that I wanted an Explorer, and I knew the features that I wanted on this car. Gary and everyone at the dealership worked hard to make it all happen. I drove away with everything I wanted in my new car and in a color that I love. My whole family is jealous of my success working with everyone at Palmetto Ford!!! Thank you to Gary and everyone involved!! More
We were looking for a new Ford Transit for our business and Hedi showed us a 2013 which fit our needs perfectly. She was very available even taking calls to her cell on her day off. I would highly recomm and Hedi showed us a 2013 which fit our needs perfectly. She was very available even taking calls to her cell on her day off. I would highly recommend her and Palmetto Ford! More
This is the second time we have purchased vehicles from this dealership. They are friendly and easy to work with, I would recommend them and the service department too. John Miller as a salesman was great this dealership. They are friendly and easy to work with, I would recommend them and the service department too. John Miller as a salesman was great, not only did he take a lot of time with us showing us all the features, he went above and beyond to make us comfortable and welcome. Even after the sale he has been helpful in getting us our questions answered and the follow-up done for tags etc...He knows his cars and his pride shows through in his presentation of those cars. We were thrilled with the deal we received. As long as we live here in this area we will buy our vehicles from Palmetto Ford. More
I would like to say that in all my car dealership experiences, I have never met a salesman that I have been this impressed with. Chris Bobo was unbelievably good at sales. I did not want to buy a v experiences, I have never met a salesman that I have been this impressed with. Chris Bobo was unbelievably good at sales. I did not want to buy a vehicle until I did enough research on other brands, but I must admit, Chris Bobo got me to buy the day I met him. I have never seen anything like it, to be honest, I'm still wondering how I let my guard down that day - but it was worth it. Chris, you are good at what you do man !! Will fill out a completely satisfied survey and send others you way! More
I have a 2003 Ford F250. Over the last 3 years I have been going else where for work done on my truck because the service dept is TERRIBLE. After last night, not only will I not do business with the ser been going else where for work done on my truck because the service dept is TERRIBLE. After last night, not only will I not do business with the service but I have decided not to buy another car/truck from Palmetto ford. I had a dead battery that i bought from Palmetto Ford last year. Got off of work and took it back to Palmetto Ford since it is a 3 year battery. Jean informed me that for Palmetto Ford to honor the battery warranty - the batteries need to hooked up to my TRUCK and my truck TOWED IN so they can test my batteries. After wasting 40 mins, I had to leave the batteries at Palmetto Ford and now had to cancelled appointments for this evening because I still have to deal with my truck. Something that should have taken an hour or a hour and half is now going to take a whole day. Also Palmetto Ford is pricing themselves out of work. Can't afford their prices. And their bad attitude!!! What sucks is that I live one street away and will not support them anymore. More
We really enjoyed working with Al Floyd...Awesome customer service...He did a great job going over the car. It was a quick and painless experience. customer service...He did a great job going over the car. It was a quick and painless experience. More
Purchased new vehicle and had a superior experience. All of the folks that were a part of the transaction have been beyond professiional. I would recommend this dealership, individual sales persons, staff a of the folks that were a part of the transaction have been beyond professiional. I would recommend this dealership, individual sales persons, staff and owner. More
Everyone was very friendly and helpful in answering our questions. We test drove a few different vehicles and the salesmen prepared everyone without any delay. Personnel were very knowledgeable about the questions. We test drove a few different vehicles and the salesmen prepared everyone without any delay. Personnel were very knowledgeable about the vehicles and made the whole experience easy and comfortable. Glad we went to Palmetto Ford for our Lincoln purchase. More
Progression of the price negotiations was carried out with respect and courtesy in a businesslike manner. Could not ask for a better experience and satisfaction.. with respect and courtesy in a businesslike manner. Could not ask for a better experience and satisfaction.. More
I dealt primarily with Gary French, who was a pleasure to work with. First and foremost, very professional and trustworthy. While an explorer with the options we desired was not in stock, he promptly locat work with. First and foremost, very professional and trustworthy. While an explorer with the options we desired was not in stock, he promptly located one at another dealer and had it brought down. It had a cracked windshield which Gary promptly had taken care of - at our house. The overall purchase experience was most satisfactory and I will recommend Gary and Palmetto to my friends and associates. Mark Lewis More