Palmetto Ford Lincoln

I have a 2003 Ford F250. Over the last 3 years I have been going else where for work done on my truck because the service dept is TERRIBLE. After last night, not only will I not do business with the ser been going else where for work done on my truck because the service dept is TERRIBLE. After last night, not only will I not do business with the service but I have decided not to buy another car/truck from Palmetto ford. I had a dead battery that i bought from Palmetto Ford last year. Got off of work and took it back to Palmetto Ford since it is a 3 year battery. Jean informed me that for Palmetto Ford to honor the battery warranty - the batteries need to hooked up to my TRUCK and my truck TOWED IN so they can test my batteries. After wasting 40 mins, I had to leave the batteries at Palmetto Ford and now had to cancelled appointments for this evening because I still have to deal with my truck. Something that should have taken an hour or a hour and half is now going to take a whole day. Also Palmetto Ford is pricing themselves out of work. Can't afford their prices. And their bad attitude!!! What sucks is that I live one street away and will not support them anymore. More

We really enjoyed working with Al Floyd...Awesome customer service...He did a great job going over the car. It was a quick and painless experience. customer service...He did a great job going over the car. It was a quick and painless experience. More

Purchased new vehicle and had a superior experience. All of the folks that were a part of the transaction have been beyond professiional. I would recommend this dealership, individual sales persons, staff a of the folks that were a part of the transaction have been beyond professiional. I would recommend this dealership, individual sales persons, staff and owner. More

Everyone was very friendly and helpful in answering our questions. We test drove a few different vehicles and the salesmen prepared everyone without any delay. Personnel were very knowledgeable about the questions. We test drove a few different vehicles and the salesmen prepared everyone without any delay. Personnel were very knowledgeable about the vehicles and made the whole experience easy and comfortable. Glad we went to Palmetto Ford for our Lincoln purchase. More

Progression of the price negotiations was carried out with respect and courtesy in a businesslike manner. Could not ask for a better experience and satisfaction.. with respect and courtesy in a businesslike manner. Could not ask for a better experience and satisfaction.. More

I dealt primarily with Gary French, who was a pleasure to work with. First and foremost, very professional and trustworthy. While an explorer with the options we desired was not in stock, he promptly locat work with. First and foremost, very professional and trustworthy. While an explorer with the options we desired was not in stock, he promptly located one at another dealer and had it brought down. It had a cracked windshield which Gary promptly had taken care of - at our house. The overall purchase experience was most satisfactory and I will recommend Gary and Palmetto to my friends and associates. Mark Lewis More

EVERYONE was amazing! I felt like part of the Palmetto Ford family. I was treated kindly and the team helped me make the experience enjoyable! Fun too! Everyone I saw there was smiling and happy…..and Ford family. I was treated kindly and the team helped me make the experience enjoyable! Fun too! Everyone I saw there was smiling and happy…..and that made me happy! I would recommend Palmetto to everyone I know! My family (The Bell's) LOVES them too! We are all happy and pleased with the Palmetto Team! More

The staff at Palmetto Ford was very friendly and easy to work with. They went out of their way to find the car we needed and helped us complete the purchase easily. work with. They went out of their way to find the car we needed and helped us complete the purchase easily. More

I had the WOW factor with my new truck and thats how it should feel when you buy a new car. Thanks so much and no you can't buy it back John King should feel when you buy a new car. Thanks so much and no you can't buy it back John King More

I just purchased my 3rd vehicle from Palmetto Ford in the past 5 years. I wouldn't even consider going anywhere else. How often can one walk into an establishment, comfortable that their goal is to provide past 5 years. I wouldn't even consider going anywhere else. How often can one walk into an establishment, comfortable that their goal is to provide me, the customer with workable options, with no pressure tactics? Palmetto Ford is such an establishment. Tony Barron, who has assisted me from day one, is the consummate professional. He knows the industry, listens carefully, perceives his customers needs, and goes the proverbial 'extra mile' to meet those needs. I would rate my experience with Palmetto Ford a '10' if the option were open to do so, so please just double the 5 I have posted. Incredibly impressed with the F150 Lariat/Ecoboost V6. Awesome vehicle. More