Palmetto Ford Lincoln

Amazing As a first time car buyer I was nervous and afraid I would be tricked into getting a car I could not afford. But Frank and the entire staff at Palmett As a first time car buyer I was nervous and afraid I would be tricked into getting a car I could not afford. But Frank and the entire staff at Palmetto Ford did a wonderful job at getting me a new car at a price I could afford. Thank you so much Frank and the rest of the staff at Palmetto Ford. I will be a life long customer. More

Perfecto ! :) I have bought cars and trucks there for a few years now and it is always a good experience. The staff there is wonderful and they do tend to your nee I have bought cars and trucks there for a few years now and it is always a good experience. The staff there is wonderful and they do tend to your needs. I would not buy a vehicle anywhere else. Thanks guys for taking such GOOD care of me and my family and of course our vehicles!!!! Susan Bell PS. I LOVE my new Navigator!!!! More

New Escape --Happy Experience A lot easier than I thought it would be. It was enjoyable driving the car around the lot to get a feel for the new Escape. Everyone we met was frien A lot easier than I thought it would be. It was enjoyable driving the car around the lot to get a feel for the new Escape. Everyone we met was friendly and professional and not pushy. I would definitely recommend to friends. More

Easy and efficient First of all, Palmetto Ford was the only dealership local to us who had the vehicle on their lot that we were specifically looking for. They have a la First of all, Palmetto Ford was the only dealership local to us who had the vehicle on their lot that we were specifically looking for. They have a large inventory. We had a very busy week and were unable to dedicate days at a time looking and negotiating. We also knew exactly what we needed for our trade-in and what we were looking to pay for our new Ford Edge Sport. After a quick test drive one afternoon, Gary French took the necessary information to value our trade and let us go on our way to pick our children up from school without pressuring us on when we would return. The following Monday, Gary and my husband were able to take care of all discussion over the phone so that all we had to do that afternoon was stop by and sign paperwork. It was one of the easiest and most stress free car purchases we have made, and we feel that we will have a good experience dealing with them from here on out for service as well. It has been worth the small drive from Goose Creek! More

Gary French and Anthony Tompkins - Great Job Tag Teaming Car buying in a dealership is not my idea of a fun way to spend time. I've done it so many times over my 66 years on this earth, that I really know t Car buying in a dealership is not my idea of a fun way to spend time. I've done it so many times over my 66 years on this earth, that I really know the drill. At it's best, the process is mind numbing. I especially find the lack of modern technology to support the "closing and signing" process to be a continuing headache for me as a customer, and for the back-office gentleman who has to do the best he can with it. But it takes way too long, and is only one step up from depending on pencil, pen and paper. I cannot remember the gentleman's name did all the behind the scenes paperwork at Palmetto Ford. But, he was extremely nice, and he did a fantastic job with process, given the technology he had available. On the sales side, Palmetto Ford made it about as good as it can get. Gary French was my first contact when I stopped by for just a brief visit, along with my wife who only about three weeks before, had open heart surgery. We just wanted to have a very quick look at some Ford F-150 trucks he had on the lot. Gary did not employ any high pressure tactics, and that was much appreciated. Then about a week later when we came back Gary was with another customer, and he asked Anthony Tompkins to work with us until he freed up. From then forward, Anthony worked with us on the vehicle we were interested in, and our trade-in. He did a great job with that. Toward the end of the "negotiation", Gary came back into the picture a bit more. I believe we got a good price, with all possible rebates factored in, and the exact vehicle and options we wanted. It was a bit more difficult for us to agree on the value of my trade. We really didn't care what the value of the trade was, so long as what we had to pay to net out the overall transaction was to our liking. This allowed Gary and Anthony come up with the deal that worked for us all. The truck was ready for delivery to us only one business day later, because I requested a spray-on bed liner, which by the way, looks terrific. Hopefully it will stay that way for a long time. I understand that it has a lifetime warranty (I assume the truck's lifetime (smiles)). We love the truck, and while this is only our first vehicle ever purchased at Palmetto Ford, if we are in the market for a new Ford or Lincoln in the future, Palmetto Ford Lincoln would be our first choice. More

2013 Ford Fiesta I have had my car for 17 months and have had transmission issues with it. Transmission was rebuilt, service managers avoid me and my call. I have had my car for 17 months and have had transmission issues with it. Transmission was rebuilt, service managers avoid me and my call. More

Kelvin Earl Ruffin What an enjoyable and painless experience. Kelvin and Bruce made my wife and I feel at ease. They secured the vehicle I was searching for and Kelvin What an enjoyable and painless experience. Kelvin and Bruce made my wife and I feel at ease. They secured the vehicle I was searching for and Kelvin was deligent in his follow-up phone conversations. The trade-in value for my old car was good, and the financing part was simple as well. This is the 3rd vehicle in 8 years that we have purchased from Palmetto Ford and the experiences have always been positive. More

Gary French is Top Notch I usually don't leave reviews but I was so impressed by the level of service I received from Gary French, that I felt impelled to share. From first c I usually don't leave reviews but I was so impressed by the level of service I received from Gary French, that I felt impelled to share. From first contact I could tell Gary was a true professional, very knowledgeable and NOT pushy at all. He was able to negotiate me a great deal and I'm extremely happy! More

What a change My 2004 Ford truck had been giving me so much trouble lately and since I needed it for my business I decided it had to go. I really dreaded going tho My 2004 Ford truck had been giving me so much trouble lately and since I needed it for my business I decided it had to go. I really dreaded going though the experience of "negotiating" for another vehicle. My first stop was Carmax because the price "is the price" with no negotiating. . They gave me a small offer for my vehicle and had a pretty small inventory so we stopped by Palmetto Ford on the way back home. What a lucky stop. Anthony Thompkins greeted us and immediately made us feel at home. We did not have much time to spend so just asked that they evaluate our truck and give us a trade in price range. The used car manager was introduced to us and he immediately started the appraisal. Everyone was so nice and we felt like they were really trying to help. We left with a good appraisal price and vowed to come back Saturday to test drive. Saturday Mike and Anthony's goal seemed to be to meet our price point and be sure we had a vehicle we really liked. Needless to say they were successful and so were we. I recommend Anthony and Mike to anyone buying a new or used vehicle. They could not have been better! More

Tight situation buying a car for my daughter with no credit, could only afford 200 per month and did not want financing past 48 months so the bottom line had to be ar buying a car for my daughter with no credit, could only afford 200 per month and did not want financing past 48 months so the bottom line had to be around $10,000 out the door with all fees etc applied for this to happen. Hard to do on a new vehicle. My trade was a 2008 chevy aveo and I needed top price for it and two other dealerships had insulted me with a trade in offer of only $500 dollars. the dealership was able to get creative with the numbers and we made the deal with me buying a 2015 Ford Fiesta for $195.00 per month for 54 months. Yes, I did have to go a little over the 48 months, but what we did not do was manipulate the term to meet the monthly amount. The numbers on this deal were so tight that I think it tested both of our nerves. Anyway, in the long run, I was happy and the dealership was happy. More