Palmetto Ford Lincoln

Excellent Service Kelvin Ruffin was really nice to me and my parents. He helped me find a car that was safe, looked cool, and affordable. Kelvin Ruffin gave us an oppor Kelvin Ruffin was really nice to me and my parents. He helped me find a car that was safe, looked cool, and affordable. Kelvin Ruffin gave us an opportunity to look around and check out the cars without feeling harassed. Kelvin Ruffin was friendly, helpful, and straightforward. He talked to my parents and seemed real knowledgeable about the different cars. I appreciate that he put my parents at ease and explained the benefits of the car I chose. Mike, the finance guy, was real cool and fast. I thought we would be at Ford all night but I was wrong. The sale and paperwork went by so fast and I was shocked. Also, the guy that helped me set up my bluetooth was real cool and professional. This was the biggest purchase for me and it made me feel good to share this special day with my parents. I was happy to have Kelvin Ruffin as my salesperson because he made my buying experience smooth and fun. My 2015 Ford Fusion is the best. I am very happy and can't stop bragging about my sweet ride. More

Buying a car after an accident Tim Sundstrom was very easy to work with. His knowledge and experience with Ford cars were superior and help to take the stress out of buying a car. M Tim Sundstrom was very easy to work with. His knowledge and experience with Ford cars were superior and help to take the stress out of buying a car. My car was totaled in an accident and I was starting from point zero. He was very patient, even tough I kept texting my son with questions, In the end he helped me return my rental car and get me on my way with the new Ford Escape. The man who explained the features was very good but it was too much for me to grasp at that time. I will return for a refresher course. Barbara Keady Shannon 843-216-8205 More

Awesome expereice Mr white was a pleasure to do business with. displayed knowledge about what we were looking for. Cant remember the name of the person who went over Mr white was a pleasure to do business with. displayed knowledge about what we were looking for. Cant remember the name of the person who went over the tech, but he was equally knowledgeable. More

First time w/o Pushing My first time with Palmetto Ford. Ive never had a sale person take me around the entire lot showing me the trucks that we had talked about. Harris w My first time with Palmetto Ford. Ive never had a sale person take me around the entire lot showing me the trucks that we had talked about. Harris was a great salesman and was right there the whole time along with Larry and Ron. Those three turned out the lights with me as I drove off the lot with my new F250 Super Duty. More

Amazing As a first time car buyer I was nervous and afraid I would be tricked into getting a car I could not afford. But Frank and the entire staff at Palmett As a first time car buyer I was nervous and afraid I would be tricked into getting a car I could not afford. But Frank and the entire staff at Palmetto Ford did a wonderful job at getting me a new car at a price I could afford. Thank you so much Frank and the rest of the staff at Palmetto Ford. I will be a life long customer. More

Perfecto ! :) I have bought cars and trucks there for a few years now and it is always a good experience. The staff there is wonderful and they do tend to your nee I have bought cars and trucks there for a few years now and it is always a good experience. The staff there is wonderful and they do tend to your needs. I would not buy a vehicle anywhere else. Thanks guys for taking such GOOD care of me and my family and of course our vehicles!!!! Susan Bell PS. I LOVE my new Navigator!!!! More

New Escape --Happy Experience A lot easier than I thought it would be. It was enjoyable driving the car around the lot to get a feel for the new Escape. Everyone we met was frien A lot easier than I thought it would be. It was enjoyable driving the car around the lot to get a feel for the new Escape. Everyone we met was friendly and professional and not pushy. I would definitely recommend to friends. More

Easy and efficient First of all, Palmetto Ford was the only dealership local to us who had the vehicle on their lot that we were specifically looking for. They have a la First of all, Palmetto Ford was the only dealership local to us who had the vehicle on their lot that we were specifically looking for. They have a large inventory. We had a very busy week and were unable to dedicate days at a time looking and negotiating. We also knew exactly what we needed for our trade-in and what we were looking to pay for our new Ford Edge Sport. After a quick test drive one afternoon, Gary French took the necessary information to value our trade and let us go on our way to pick our children up from school without pressuring us on when we would return. The following Monday, Gary and my husband were able to take care of all discussion over the phone so that all we had to do that afternoon was stop by and sign paperwork. It was one of the easiest and most stress free car purchases we have made, and we feel that we will have a good experience dealing with them from here on out for service as well. It has been worth the small drive from Goose Creek! More

Gary French and Anthony Tompkins - Great Job Tag Teaming Car buying in a dealership is not my idea of a fun way to spend time. I've done it so many times over my 66 years on this earth, that I really know t Car buying in a dealership is not my idea of a fun way to spend time. I've done it so many times over my 66 years on this earth, that I really know the drill. At it's best, the process is mind numbing. I especially find the lack of modern technology to support the "closing and signing" process to be a continuing headache for me as a customer, and for the back-office gentleman who has to do the best he can with it. But it takes way too long, and is only one step up from depending on pencil, pen and paper. I cannot remember the gentleman's name did all the behind the scenes paperwork at Palmetto Ford. But, he was extremely nice, and he did a fantastic job with process, given the technology he had available. On the sales side, Palmetto Ford made it about as good as it can get. Gary French was my first contact when I stopped by for just a brief visit, along with my wife who only about three weeks before, had open heart surgery. We just wanted to have a very quick look at some Ford F-150 trucks he had on the lot. Gary did not employ any high pressure tactics, and that was much appreciated. Then about a week later when we came back Gary was with another customer, and he asked Anthony Tompkins to work with us until he freed up. From then forward, Anthony worked with us on the vehicle we were interested in, and our trade-in. He did a great job with that. Toward the end of the "negotiation", Gary came back into the picture a bit more. I believe we got a good price, with all possible rebates factored in, and the exact vehicle and options we wanted. It was a bit more difficult for us to agree on the value of my trade. We really didn't care what the value of the trade was, so long as what we had to pay to net out the overall transaction was to our liking. This allowed Gary and Anthony come up with the deal that worked for us all. The truck was ready for delivery to us only one business day later, because I requested a spray-on bed liner, which by the way, looks terrific. Hopefully it will stay that way for a long time. I understand that it has a lifetime warranty (I assume the truck's lifetime (smiles)). We love the truck, and while this is only our first vehicle ever purchased at Palmetto Ford, if we are in the market for a new Ford or Lincoln in the future, Palmetto Ford Lincoln would be our first choice. More