Palmetto Ford Lincoln

Three repairs for same problem I toke my Lincoln in for A/C not cooling properly THREE times 1st time freon leak 2nd condenser 3rd fan not turning fast enough. I returned to deal ag I toke my Lincoln in for A/C not cooling properly THREE times 1st time freon leak 2nd condenser 3rd fan not turning fast enough. I returned to deal again because it still was not cooling properly. Service Manger told me I need a new car and it wasn't going to get any colder. He even brought out thermometer and pick in vents to make me believe it was cooling properly, sorry I didn't far for that old TRICK thermometers can be adjusted to read whatever you want it to, I guess I'm a xxxxxxx and didn't know that my car wasn't cooling properly. I took my vehicle to a new deal and found Palmetto was to lazy to find the real problem the evaporator because it's not easy to get. But the still charged for work that was never done. My next stop is Live 5 News and BBQ and National action network. And Lawyers this is so sad to the ripped off by a large dealership in 2015. I just got a call from Jim McMaster being very rude and trying to bully me into thinking I do something wrong,sorry that not going to happen today. He should have been calling to say sorry or is there anything I can help you with. But since my car been there three timeseparate for the same repair and you still saying it was fixed it's time for BBB and Corp to get involved. I guess the truth hurts worst CUSTOMER SERVICE EVER. I told him don't call me no more. Stay tuned to be continued. More

Great experience! We had a great experience at Palmetto Ford this past week. Recently moving back to Charleston after a multi-year hiatus, we needed a car, pronto. Palm We had a great experience at Palmetto Ford this past week. Recently moving back to Charleston after a multi-year hiatus, we needed a car, pronto. Palmetto Ford and our sales consultant, Boston, made the whole process smooth, easy, and happen post-haste. They really went above and beyond to make us happy. More

Very pleasant experience Dontrell understood immediately what I was looking for. He knew his inventory and picked out two cars that met all of my requirements. There was no Dontrell understood immediately what I was looking for. He knew his inventory and picked out two cars that met all of my requirements. There was no pressure and he took the time to understand the circumstances that had resulted in my shopping. I highly recommend this gentleman. He is a credit to Palmetto Ford More

Great overall. Easy purchase. Overall I had a wonderful experience at Palmetto Ford. It's been 20 years since my last Ford and I'm happy to be back. My sales person was Jeff Eubank Overall I had a wonderful experience at Palmetto Ford. It's been 20 years since my last Ford and I'm happy to be back. My sales person was Jeff Eubank and I will be sure to look him up next time I need a vehicle. We finalized a price through a quick text exchange and had a deal in less than a few minutes. Lane Arnold also spent some time with me sharing his experience with his own Ford Fusion. Great looking styles now. And great on fuel. I hope my next vehicle will be a hybrid but it just wasn't in the cards this time. (I wanted a slightly used SUV on a budget). Only downside was the exit paperwork with Ron Austin. He really pushed for me to do financing with him, perhaps because he knew I had money to put down? But I had already decided to go directly to South Carolina Federal Credit Union and had opened an account earlier that day. Glad I did. When I politely refused Mr. Austin's pressure he went on to suggest that he could have done a better rate even though Palmetto uses SCFCU for financing. He suggested I should have gone to Bank of America for a better rate if I was going to finance the purchase myself. I was nice throughout but he was short, gruff and didn't shake my hand when we were done. He may have been having a bad day but it didn't make mine any better. I've had that same type of pressure at a Toyota dealer so that stage of the purchase must be industry standard which is too bad. With dealership monopolies the customer doesn't always win. But with that said, I would buy there again. Only next time ask to deal directly, and solely, with Jeff Eubank. More

Love love love Palmetto Ford!!! By far the best place to purchase a car/truck! My sales guys treated me like family! My 4th purchase from Palmetto!!! Would never go anywhere else!! By far the best place to purchase a car/truck! My sales guys treated me like family! My 4th purchase from Palmetto!!! Would never go anywhere else!!! More

#1 in customer service Tom was the best. That's really all I can say... The first words I spoke to him were "I'm not paying over $250.00 a month and this is my trade in". Th Tom was the best. That's really all I can say... The first words I spoke to him were "I'm not paying over $250.00 a month and this is my trade in". The other sales persons there were nice and respectable. They were great with my one year old daughter. One of them even read her a book. Well at the end of everything Tom got me and my wife in an 08 Ford Explorer XLT for $249.00 a month. Best car and best experience I've ever had. I'll never buy another vehicle anywhere else. More

2 Great Deals in a 2 month period! My wife and I got 2 great vehicles in a 2 month period thanks to Tim Sundstrom! Everyone was great at Palmetto Ford! From the first time I stepped on My wife and I got 2 great vehicles in a 2 month period thanks to Tim Sundstrom! Everyone was great at Palmetto Ford! From the first time I stepped on the lot I felt it was a place I wanted to be. Great people. Thanks Tim! More

No Pressure Wish I could remember the finance rep we worked with too. Pictures next to names would help on questionnaire. Overall pleasant experience and we like Wish I could remember the finance rep we worked with too. Pictures next to names would help on questionnaire. Overall pleasant experience and we like the Ford product. More

Great Experience Drove 2 hours to deal with Palmetto. Sales gave me a fair price on the car I purchased and on the vehicle I traded in. Will certainly give them anot Drove 2 hours to deal with Palmetto. Sales gave me a fair price on the car I purchased and on the vehicle I traded in. Will certainly give them another shot in the future. More

New Car Purchase This is the third new vehicle we have purchased with Kelvin Ruffin. He is well informed about the vehicles on the lot and goes the extra mile to insu This is the third new vehicle we have purchased with Kelvin Ruffin. He is well informed about the vehicles on the lot and goes the extra mile to insure we got the best deal available. When I went to the dealership I had no idea what type vehicle I wanted, but Kelvin walked me through options and I was through in less than an hour with the purchase of a new Ford Focus Hatchback, which fit my needs perfectly. Danny Lentz synched my cell phone and explained all the options on the vehicle. Mike Kalinowski processed the paperwork and we completed the sale. This was a good experience. More