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Palmetto Ford Lincoln

Charleston, SC

3.6
952 Reviews
Palmetto Ford Inc. has been serving the people in Charleston and the surrounding areas since 1969. We are a family owned business with 2 convenient locations on the Auto Mile in West Ashley. This business was built on referrals and our reputation for offering nothing but the finest cars at the best prices. People not only buy their vehicles from us but they come back to have them serviced here as well. We have a large variety of vehicles on our lots that are a great mix of cars, hybrids, trucks, crossovers and SUVs – something for everyone. If we don't have what you are looking for, we will search the region to locate that special vehicle for you. Presently, we have several financing sources from good to not-so-good credit. We also accept trade-ins, so please contact us or stop by and we look forward to getting you in the car of your dreams. We're starting our next 50 years!
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1625 Savannah Hwy

Charleston, SC

29407

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Showing 952 reviews

August 02, 2015

#1 in customer service Tom was the best. That's really all I can say... The first words I spoke to him were "I'm not paying over $250.00 a month and this is my trade in". Th More

by Guitar4228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 03, 2015 -

Palmetto Ford Lincoln responded

Thank you for posting this nice review! Family is important to us here at Palmetto Ford Lincoln, and we’re happy to have helped you and your family find the vehicle you need. We look forward to seeing you again!

July 28, 2015

2 Great Deals in a 2 month period! My wife and I got 2 great vehicles in a 2 month period thanks to Tim Sundstrom! Everyone was great at Palmetto Ford! From the first time I stepped on More

by FatGuyDiary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 30, 2015 -

Palmetto Ford Lincoln responded

We're so glad Tim was able to assist you and your wife with the purchase of two vehicles! We always enjoy hearing from our customers and we really appreciate you taking the time to share your great comments about our dealership. We always strive to keep our customers happy!

July 21, 2015

No Pressure Wish I could remember the finance rep we worked with too. Pictures next to names would help on questionnaire. Overall pleasant experience and we like More

by Regina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 22, 2015 -

Palmetto Ford Lincoln responded

We're glad to hear you enjoyed your recent experience, Regina! It was a pleasure working with you and we hope to see you again!

July 15, 2015

Great Experience Drove 2 hours to deal with Palmetto. Sales gave me a fair price on the car I purchased and on the vehicle I traded in. Will certainly give them anot More

by jwilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Miller, Brandon Fleetwood
Jul 16, 2015 -

Palmetto Ford Lincoln responded

Thank you for driving the extra distance to come visit us! It was a pleasure working with you and we hope you continue to enjoy your new vehicle. We're glad to hear you plan on returning in the future!

July 10, 2015

New Car Purchase This is the third new vehicle we have purchased with Kelvin Ruffin. He is well informed about the vehicles on the lot and goes the extra mile to insu More

by Jim Freeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Kalinowski
Jul 13, 2015 -

Palmetto Ford Lincoln responded

Thank you for the glowing review, Jim! We're glad to hear that you continue to have positive experiences with us. Kelvin and the rest of the team are happy to help you anytime and we look forward to seeing you in the future!

July 05, 2015

Very polite. Well informed me about the car facts. Answered Very polite. Very knowledgeable. Answered all questions. Gave great deal. Went the extra mile to get better deal for me. Treated me like family. The c More

by Aunt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot the nice finance mans name, Brad King
Jul 06, 2015 -

Palmetto Ford Lincoln responded

Thank you so much for those kind words! Honesty and excellent customer service is a top priority for us. Brad and the rest of us are so happy we could find the right vehicle for you!

June 29, 2015

best experience ever Me and my wife both just bought cars from these guys . Best experience ever, love these guy's. Gotta check them out, very happy?? I'm gonna tell all m More

by qwtint1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
matt hippy
Jun 30, 2015 -

Palmetto Ford Lincoln responded

We really enjoyed working with the two of you! Our number one goal is to ensure the happiness of our customers and we're glad to hear that's the case for you. Please do not hesitate to contact us if there is anything else we can assist you with!

June 18, 2015

Harris Muckelvaney is the Man Harris Muckelvaney is the saleperson that helped me out. hands down the best car buying I've every had the pleasure of experiencing. if any one needs More

by chris87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Thompkins
Jun 19, 2015 -

Palmetto Ford Lincoln responded

We're so glad you took the time to share you experience and that you consider this one to be your best yet! Harris was more than happy to help you find the perfect vehicle and is available if you have any further questions. Thank you for your business and we hope you choose Palmetto Ford Lincoln for any future vehicle needs you may have!

June 17, 2015

Lack of integrity and customer loyalty I've never ranted online before, but I hope I can save some unfortunate person from getting their vehicle serviced at Palmetto Ford Lincoln. In short, More

by ct1004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom
Jul 09, 2015 -

Palmetto Ford Lincoln responded

We are sorry you have not been satisfied with our services. Please know that we do take customer feedback very seriously as it is important to us to ensure your complete satisfaction. We never want our customers to feel as though their concerns were not addressed properly and we would appreciate the opportunity to make things right with you. At your convenience please contact us and speak with our General Manager, Graham Eubank.

June 17, 2015

Bought a 2015 Fiesta Matt Hipple was my salesman on June 13, 2015. He really made me feel comfortable. I Enjoyed his "down home" demeanor and his conversation. No pressu More

by sorellapane
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Fleetwood
Jun 17, 2015 -

Palmetto Ford Lincoln responded

Thank you, Kathleen! We pride ourselves on delivering the best service possible to our customers and it's great to hear that Matt and Brandon did just that for you. Welcome to the Palmetto Ford Lincoln family and definitely let us know if you have any further questions!

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