Palmetto Ford Lincoln
Charleston, SC
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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#1 in customer service Tom was the best. That's really all I can say... The first words I spoke to him were "I'm not paying over $250.00 a month and this is my trade in". Th Tom was the best. That's really all I can say... The first words I spoke to him were "I'm not paying over $250.00 a month and this is my trade in". The other sales persons there were nice and respectable. They were great with my one year old daughter. One of them even read her a book. Well at the end of everything Tom got me and my wife in an 08 Ford Explorer XLT for $249.00 a month. Best car and best experience I've ever had. I'll never buy another vehicle anywhere else. More
2 Great Deals in a 2 month period! My wife and I got 2 great vehicles in a 2 month period thanks to Tim Sundstrom! Everyone was great at Palmetto Ford! From the first time I stepped on My wife and I got 2 great vehicles in a 2 month period thanks to Tim Sundstrom! Everyone was great at Palmetto Ford! From the first time I stepped on the lot I felt it was a place I wanted to be. Great people. Thanks Tim! More
No Pressure Wish I could remember the finance rep we worked with too. Pictures next to names would help on questionnaire. Overall pleasant experience and we like Wish I could remember the finance rep we worked with too. Pictures next to names would help on questionnaire. Overall pleasant experience and we like the Ford product. More
Great Experience Drove 2 hours to deal with Palmetto. Sales gave me a fair price on the car I purchased and on the vehicle I traded in. Will certainly give them anot Drove 2 hours to deal with Palmetto. Sales gave me a fair price on the car I purchased and on the vehicle I traded in. Will certainly give them another shot in the future. More
New Car Purchase This is the third new vehicle we have purchased with Kelvin Ruffin. He is well informed about the vehicles on the lot and goes the extra mile to insu This is the third new vehicle we have purchased with Kelvin Ruffin. He is well informed about the vehicles on the lot and goes the extra mile to insure we got the best deal available. When I went to the dealership I had no idea what type vehicle I wanted, but Kelvin walked me through options and I was through in less than an hour with the purchase of a new Ford Focus Hatchback, which fit my needs perfectly. Danny Lentz synched my cell phone and explained all the options on the vehicle. Mike Kalinowski processed the paperwork and we completed the sale. This was a good experience. More
Very polite. Well informed me about the car facts. Answered Very polite. Very knowledgeable. Answered all questions. Gave great deal. Went the extra mile to get better deal for me. Treated me like family. The c Very polite. Very knowledgeable. Answered all questions. Gave great deal. Went the extra mile to get better deal for me. Treated me like family. The car was used but in excellent condition. I received all the car facts up front on it. I would go back for another car and ask for Brad to be my salesman. He's trustworthy ! More
best experience ever Me and my wife both just bought cars from these guys . Best experience ever, love these guy's. Gotta check them out, very happy?? I'm gonna tell all m Me and my wife both just bought cars from these guys . Best experience ever, love these guy's. Gotta check them out, very happy?? I'm gonna tell all my friends about these guys More
Harris Muckelvaney is the Man Harris Muckelvaney is the saleperson that helped me out. hands down the best car buying I've every had the pleasure of experiencing. if any one needs Harris Muckelvaney is the saleperson that helped me out. hands down the best car buying I've every had the pleasure of experiencing. if any one needs a car Harris is the guy to talk to and Palmetto Ford and Lincoln has a staffs that more than willing to help out anyway they can. More
Lack of integrity and customer loyalty I've never ranted online before, but I hope I can save some unfortunate person from getting their vehicle serviced at Palmetto Ford Lincoln. In short, I've never ranted online before, but I hope I can save some unfortunate person from getting their vehicle serviced at Palmetto Ford Lincoln. In short, the general consensus of negativity on the reputation of this place have been validated. I realize that you should never seek service for your car at a dealership, but a need to get the job right persuaded my wife to take her car there. Without going into details of the THOUSANDS of dollars spent that still leave a minor issue unresolved, they clearly do not stand behind their work, and take advantage of people (evidenced by a $160 bill to re-diagnose an issue that was improperly diagnosed earlier). The latest estimate at over $1,000 is over DOUBLE the cost at ANOTHER FORD DEALERSHIP. A true lack of integrity and customer loyalty make this a truly awful place to have your vehicle serviced. I'm a huge advocate of Ford, their vehicles, and the service we've received at other Ford dealers, but when I read the Ford corporate values of "Customers are the focus of everything we do" and "Integrity is never compromised", I'm dumbfounded at how an organization like Palmetto Ford is allowed to bear the revered Ford logo. Do yourself a favor if you need dealer-service, goto Jones Ford of Charleston. More
Bought a 2015 Fiesta Matt Hipple was my salesman on June 13, 2015. He really made me feel comfortable. I Enjoyed his "down home" demeanor and his conversation. No pressu Matt Hipple was my salesman on June 13, 2015. He really made me feel comfortable. I Enjoyed his "down home" demeanor and his conversation. No pressure! I certainly would buy a car from him again. Brandon explained the tech side very clearly. I will be back if I need any help. Thanks, Kathleen Fritz More