Palmetto Ford Lincoln

My First Car! Brad took good care of me choosing the right car to buy, he was very helpful, sincere, and knowledgeable about the car I wanted. tyb Brad took good care of me choosing the right car to buy, he was very helpful, sincere, and knowledgeable about the car I wanted. tyb More

Great Experience! We went through the process of purchasing a Dodge at Hendrick Dodge and boy was that a mistake! I am a business manager myself and it was a horrible e We went through the process of purchasing a Dodge at Hendrick Dodge and boy was that a mistake! I am a business manager myself and it was a horrible experience so we took our business elsewhere. My husband has always been a Ford man, so we stopped here and Andy was great from start to finish! He promised us we wouldn't get the run around like other dealerships and that we would be taken care of. The customer service is impeccable, and you feel like these guys really care about putting you in your dream vehicle. I would recommend working with Andy Coates, a wonderful salesman who will go above and beyond for you! We will be purchasing another vehicle from you guys in the future. Thank you! More

Personal assistance from the actual owner Wow, i misjudged this place hardcore. I had an issue with my Mustang that I thought was the dealership's fault. I tried making the issue known but no Wow, i misjudged this place hardcore. I had an issue with my Mustang that I thought was the dealership's fault. I tried making the issue known but no one was sure how to fix the issue. I was contacting the wrong department. I felt like I wasn't being taken seriously but once I got the correct person on the phone, it was like the whole dealership stopped and tried to assist me. When dealing with sales, I was siting in the showroom for maybe 1 minute when the sales manager himself came over to introduce himself and explain the ins and out's of my car and the concerns I had with it. I then told him I am interested in an F150. A sales representative named Kelvin came by and asked how he could help. Very laid back, informative, but no pressure. He took the time to ride my wife and me through the WHOLE F150 inventory, even the ones not on the lot yet. Not on a golf cart, but in a loaded Explorer. He heard he mention my back to my wife and I'm assuming he took the time to go so far as to get a truck with MASSAGING seats. Didn't find exactly what I was looking for (very picky person), so we went inside and Kelvin and the sales manager looked for probably 30 minutes at different trucks that fit what I was looking for. They found it quick too. Quite a few of them. I picked two out, and told them Id make a decision the next day. The owner himself, Mr. Graham Eubank, was also in contact with me the whole process. That was pretty impressive. I contacted them, told them which truck I wanted, and they drew up numbers in the span of an hour or so (this was all through email, i wasn't waiting an hour) I agreed with them, said ok, and they even offered to drive it halfway to my home to make the trip easier for me (almost 3 hours). I declined, they had done enough at this point. Many dealers may have written me off, xx'ed me, or tried to up sell me on things i didn't want. None of that here. I am a satisfied customer, and recommend anyone in the market for a new vehicle to give them a visit. The dealership was clean and there were plenty of comfortable chairs to sit at while numbers are ran, instead of someones little cubicle and desk chairs. The dealership itself was clean and well organized, cars were sorted out just as well as the trucks. I can't speak for the service department or the used car area, but they seemed pretty clean and put together. I would recommend giving them a shot to earn your business If the owner himself is willing to get elbows deep in a single customer's concern, that's the kind of place I'd like to have my back if I had problems in the future. More

Got back into an SUV at a reasonable price Quick negotiation, pretty good price and trade in allowance. Extended warranty., left out the floor mats that I will go back and ask for. Tim was grea Quick negotiation, pretty good price and trade in allowance. Extended warranty., left out the floor mats that I will go back and ask for. Tim was great and went the extra mile even following me home so my wife could see the car at rush hour. Manly Eubanks, owner, came out to meet me at closing on a very busy day. Car was clean and full of gas and a 172 point inspection as a CPO car. Will work with them again. More

Great team to work with I have purchased both new and used cars from Palmetto Ford and couldn't be happier with the experience. Great value for my trade in more than fair pr I have purchased both new and used cars from Palmetto Ford and couldn't be happier with the experience. Great value for my trade in more than fair price on the vehicles. They are my first choice every time! More

Above Expectations This was was first experience using the Palmetto Ford Service Center after purchasing a car from them a year ago. Everyone was extremely friendly desp This was was first experience using the Palmetto Ford Service Center after purchasing a car from them a year ago. Everyone was extremely friendly despite being very busy, including a mechanic who checked me in when it clearly wasn't his job there. Dustin was my Service Manager and went beyond what I would expect anyone to do. Not having a ride to pick my car back up and the shuttle driver gone for the day (about 530pm), Dustin drove all the way to Johns Island in traffic and heavy rain to pick me up. The poor guy must have already worked a 10 - 12 hour day but didn't hesitate to offer me a ride. Great way to start off and I'm feel confident about Palmetto handling all the service on my vehicle in the future. More

Professional...helpful beyond expections I gave the review because it is honest and correct. Everyone at Palmetto Ford especially Bill Pappas and Brendan Fleetwood could not have been more I gave the review because it is honest and correct. Everyone at Palmetto Ford especially Bill Pappas and Brendan Fleetwood could not have been more helpful and in every way. I adore my new Edge and look forward to a long relationship with this dealership. More

Sell the customer what HE wants. On my first visit to the showroom, Brad King took me for a test drive in a new 2016 Explorer. On the second visit he sent me home for an overnight vis On my first visit to the showroom, Brad King took me for a test drive in a new 2016 Explorer. On the second visit he sent me home for an overnight visit with a very nice model in the color scheme that I wanted. When I returned it and advised that it just had more options than I needed or wanted, he got busy and found one exactly like I wanted. We made a deal, he got it prepped and ready for delivery the next day. At pick up time Brandon Fleetwood took his time demonstrating all the new technology to me (my trade-in was a 10 year old Explorer) before sending me on my way. I was very pleased with their efforts to sell me what I wanted. More

Very friendly and profeesional I went to Palmetto Ford dealership in search of an F-150 and I got what I wanted, Thanks to Mr. Tyrone Douglas Green. He was very friendly and profess I went to Palmetto Ford dealership in search of an F-150 and I got what I wanted, Thanks to Mr. Tyrone Douglas Green. He was very friendly and professional and he got the job done. I am very satisfied with the service I received, and would recommend them to my friends. Thanks again Tyrone and staff More