Palmetto Ford Lincoln

Great team to work with I have purchased both new and used cars from Palmetto Ford and couldn't be happier with the experience. Great value for my trade in more than fair pr I have purchased both new and used cars from Palmetto Ford and couldn't be happier with the experience. Great value for my trade in more than fair price on the vehicles. They are my first choice every time! More

Above Expectations This was was first experience using the Palmetto Ford Service Center after purchasing a car from them a year ago. Everyone was extremely friendly desp This was was first experience using the Palmetto Ford Service Center after purchasing a car from them a year ago. Everyone was extremely friendly despite being very busy, including a mechanic who checked me in when it clearly wasn't his job there. Dustin was my Service Manager and went beyond what I would expect anyone to do. Not having a ride to pick my car back up and the shuttle driver gone for the day (about 530pm), Dustin drove all the way to Johns Island in traffic and heavy rain to pick me up. The poor guy must have already worked a 10 - 12 hour day but didn't hesitate to offer me a ride. Great way to start off and I'm feel confident about Palmetto handling all the service on my vehicle in the future. More

Professional...helpful beyond expections I gave the review because it is honest and correct. Everyone at Palmetto Ford especially Bill Pappas and Brendan Fleetwood could not have been more I gave the review because it is honest and correct. Everyone at Palmetto Ford especially Bill Pappas and Brendan Fleetwood could not have been more helpful and in every way. I adore my new Edge and look forward to a long relationship with this dealership. More

Sell the customer what HE wants. On my first visit to the showroom, Brad King took me for a test drive in a new 2016 Explorer. On the second visit he sent me home for an overnight vis On my first visit to the showroom, Brad King took me for a test drive in a new 2016 Explorer. On the second visit he sent me home for an overnight visit with a very nice model in the color scheme that I wanted. When I returned it and advised that it just had more options than I needed or wanted, he got busy and found one exactly like I wanted. We made a deal, he got it prepped and ready for delivery the next day. At pick up time Brandon Fleetwood took his time demonstrating all the new technology to me (my trade-in was a 10 year old Explorer) before sending me on my way. I was very pleased with their efforts to sell me what I wanted. More

Very friendly and profeesional I went to Palmetto Ford dealership in search of an F-150 and I got what I wanted, Thanks to Mr. Tyrone Douglas Green. He was very friendly and profess I went to Palmetto Ford dealership in search of an F-150 and I got what I wanted, Thanks to Mr. Tyrone Douglas Green. He was very friendly and professional and he got the job done. I am very satisfied with the service I received, and would recommend them to my friends. Thanks again Tyrone and staff More

Three repairs for same problem I toke my Lincoln in for A/C not cooling properly THREE times 1st time freon leak 2nd condenser 3rd fan not turning fast enough. I returned to deal ag I toke my Lincoln in for A/C not cooling properly THREE times 1st time freon leak 2nd condenser 3rd fan not turning fast enough. I returned to deal again because it still was not cooling properly. Service Manger told me I need a new car and it wasn't going to get any colder. He even brought out thermometer and pick in vents to make me believe it was cooling properly, sorry I didn't far for that old TRICK thermometers can be adjusted to read whatever you want it to, I guess I'm a xxxxxxx and didn't know that my car wasn't cooling properly. I took my vehicle to a new deal and found Palmetto was to lazy to find the real problem the evaporator because it's not easy to get. But the still charged for work that was never done. My next stop is Live 5 News and BBQ and National action network. And Lawyers this is so sad to the ripped off by a large dealership in 2015. I just got a call from Jim McMaster being very rude and trying to bully me into thinking I do something wrong,sorry that not going to happen today. He should have been calling to say sorry or is there anything I can help you with. But since my car been there three timeseparate for the same repair and you still saying it was fixed it's time for BBB and Corp to get involved. I guess the truth hurts worst CUSTOMER SERVICE EVER. I told him don't call me no more. Stay tuned to be continued. More

Great experience! We had a great experience at Palmetto Ford this past week. Recently moving back to Charleston after a multi-year hiatus, we needed a car, pronto. Palm We had a great experience at Palmetto Ford this past week. Recently moving back to Charleston after a multi-year hiatus, we needed a car, pronto. Palmetto Ford and our sales consultant, Boston, made the whole process smooth, easy, and happen post-haste. They really went above and beyond to make us happy. More

Very pleasant experience Dontrell understood immediately what I was looking for. He knew his inventory and picked out two cars that met all of my requirements. There was no Dontrell understood immediately what I was looking for. He knew his inventory and picked out two cars that met all of my requirements. There was no pressure and he took the time to understand the circumstances that had resulted in my shopping. I highly recommend this gentleman. He is a credit to Palmetto Ford More

Great overall. Easy purchase. Overall I had a wonderful experience at Palmetto Ford. It's been 20 years since my last Ford and I'm happy to be back. My sales person was Jeff Eubank Overall I had a wonderful experience at Palmetto Ford. It's been 20 years since my last Ford and I'm happy to be back. My sales person was Jeff Eubank and I will be sure to look him up next time I need a vehicle. We finalized a price through a quick text exchange and had a deal in less than a few minutes. Lane Arnold also spent some time with me sharing his experience with his own Ford Fusion. Great looking styles now. And great on fuel. I hope my next vehicle will be a hybrid but it just wasn't in the cards this time. (I wanted a slightly used SUV on a budget). Only downside was the exit paperwork with Ron Austin. He really pushed for me to do financing with him, perhaps because he knew I had money to put down? But I had already decided to go directly to South Carolina Federal Credit Union and had opened an account earlier that day. Glad I did. When I politely refused Mr. Austin's pressure he went on to suggest that he could have done a better rate even though Palmetto uses SCFCU for financing. He suggested I should have gone to Bank of America for a better rate if I was going to finance the purchase myself. I was nice throughout but he was short, gruff and didn't shake my hand when we were done. He may have been having a bad day but it didn't make mine any better. I've had that same type of pressure at a Toyota dealer so that stage of the purchase must be industry standard which is too bad. With dealership monopolies the customer doesn't always win. But with that said, I would buy there again. Only next time ask to deal directly, and solely, with Jeff Eubank. More

Love love love Palmetto Ford!!! By far the best place to purchase a car/truck! My sales guys treated me like family! My 4th purchase from Palmetto!!! Would never go anywhere else!! By far the best place to purchase a car/truck! My sales guys treated me like family! My 4th purchase from Palmetto!!! Would never go anywhere else!!! More