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Palmetto Ford Lincoln

Charleston, SC

3.7
959 Reviews
Palmetto Ford Inc. has been serving the people in Charleston and the surrounding areas since 1969. We are a family owned business with 2 convenient locations on the Auto Mile in West Ashley. This business was built on referrals and our reputation for offering nothing but the finest cars at the best prices. People not only buy their vehicles from us but they come back to have them serviced here as well. We have a large variety of vehicles on our lots that are a great mix of cars, hybrids, trucks, crossovers and SUVs – something for everyone. If we don't have what you are looking for, we will search the region to locate that special vehicle for you. Presently, we have several financing sources from good to not-so-good credit. We also accept trade-ins, so please contact us or stop by and we look forward to getting you in the car of your dreams. We're starting our next 50 years!
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1625 Savannah Hwy

Charleston, SC

29407

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Showing 959 reviews

November 12, 2015

Kelvin was great! My wife and I recently purchased a 2016 Ford Explorer from Palmetto Ford in Charleston. Our salesman Kelvin was awesome. The entire process was very s More

by ttice128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 13, 2015 -

Palmetto Ford Lincoln responded

Thank you for taking the time to share your experience! We're thrilled to know that you consider your recent car buying experience with us to be your best yet. That is always what we strive for! Congratulations on your new Ford Explorer and we hope to see you again!

November 05, 2015

Unconscionable We encountered what felt like same old sales tactics. Long waits to fatigue us and fuzzy math to confuse us regarding price and financing.. I was ex More

by TiredOfSalesTactics
Recommend Dealer
No
Employees Worked With
Wade Armstrong
Nov 17, 2015 -

Palmetto Ford Lincoln responded

Thank you for providing your feedback. Here at Palmetto Ford Lincoln we always strives to deliver the best service possible to our customers and we’re sorry you feel we did not meet that expectation for you. We would sincerely appreciate another opportunity to continue assisting you in the search for a new vehicle that is perfect for you and your needs. At your earliest convenience, please call 843-266-6510 and speak with Graham Eubank as he would be more than happy to personally address your concerns. Thank you!

October 30, 2015

Service center The service center has had to replace the weather stripping twice on my leaking trunk Hopefully the problem has been fixed this time The manager J More

by phoenix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Hawn, Mike Pahlis
Nov 12, 2015 -

Palmetto Ford Lincoln responded

We sincerely appreciate the opportunity to address your concerns and correct the problem with your weather stripping. Customer satisfaction is of utmost importance to our entire team here at Palmetto Ford Lincoln and we hope to earn your business again in the future. Please do not hesitate to reach out to us if there is anything else we can do for you. Thank you!

October 29, 2015

Easy transition Anthony Thompkins made my car search and transition easy and comfortable. This is my second car with Palmetto Ford and would return for any future tr More

by lgh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Thompkins
Nov 02, 2015 -

Palmetto Ford Lincoln responded

We're so happy to have earned your trust and loyal business, and we're definitely looking forward to helping you again with any of your future automotive needs! Thanks for your review!

October 28, 2015

Smooth and genuine service Kelvin Ruffin did a phenomenal job helping me pick out a new truck just for me at the price I could afford it. He was very genuine and caring with his More

by ferrell1216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 29, 2015 -

Palmetto Ford Lincoln responded

We appreciate your feedback and are very glad to know that Kevin was able to make your first car buying experience memorable. Thank you for your patronage and kind words! We hope you will visit us for your car’s first service appointment.

October 20, 2015

excellent group All of the folks at Palmetto Ford were extremely helpful and pleasant to work with. They accommodated every need and found the car that I was looking More

by wsherrod
Friendliness
Recommend Dealer
Yes
Employees Worked With
Al Floyd
Oct 21, 2015 -

Palmetto Ford Lincoln responded

We're happy to hear that our team found you the perfect car for your needs and that you left completely happy with your purchasing experience. Thank you so much for your business and we hope to have an opportunity to earn it once again in the future!

October 18, 2015

Fast and easy. Started this lease buying experience on line. Response was quick and the price was right. Went to car dealership to test drive the car. Frank Classen More

by Dennis
Recommend Dealer
Yes
Employees Worked With
Brandon Fleetwood, Frank Classen
Oct 19, 2015 -

Palmetto Ford Lincoln responded

Thank you for your wonderful review, Dennis. We're pleased to hear how smooth and enjoyable your entire experience was from start to finish. We hope you continue to enjoy your new vehicle and if there is anything else we can do for you, do not hesitate to let us know!

October 05, 2015

Excellent customer service Boston Fenton provided outstanding customer service to me on my purchase of my new 2015 Ford Explorer. He listened and he delivered! I was able to pur More

by Lovingmyforf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 19, 2015 -

Palmetto Ford Lincoln responded

Congratulations on your new Ford Explorer! We're so happy that you are enjoying your new vehicle and we hope to have another opportunity to assist you in any way we can. Thank you for your business and feedback!

October 02, 2015

Easy Dealing It was very nice to work with Mr. Slawson. He was patient, helpful and not pushy at all. However, I was a bit dissappointed that the dealership didn't More

by CoTho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 05, 2015 -

Palmetto Ford Lincoln responded

Thank you for providing your feedback! We're sorry to learn of your disappointment in regards to the rebates but we sincerely appreciate your business and hope to have another opportunity to assist you in any way we can!

September 22, 2015

Great inventory Mr Slawson was a pleasure to work with. The staff worked with me to find the exact car I was looking for. They did Excellent work! More

by Rhefka
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sep 23, 2015 -

Palmetto Ford Lincoln responded

Thank you for your great review! We're glad our team worked together for you to help you find the perfect vehicle for your needs. We hope to see you again sometime!

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