Palmetto Ford Lincoln

Fast and easy. Started this lease buying experience on line. Response was quick and the price was right. Went to car dealership to test drive the car. Frank Classen Started this lease buying experience on line. Response was quick and the price was right. Went to car dealership to test drive the car. Frank Classen was the first salesman to greet me. He was very professional and we immediately test drove the car. Liked the car so proceeded to talk about lease. Everything went smoothly from there. Price quoted me on line was honored and it actually ended up a few dollars lower. So far, love the car and very satisfied with Palmetto Ford. More

Excellent customer service Boston Fenton provided outstanding customer service to me on my purchase of my new 2015 Ford Explorer. He listened and he delivered! I was able to pur Boston Fenton provided outstanding customer service to me on my purchase of my new 2015 Ford Explorer. He listened and he delivered! I was able to purchase a vehicle I wanted and get an outstanding interest rate. I love my new Ford Explorer! More

Easy Dealing It was very nice to work with Mr. Slawson. He was patient, helpful and not pushy at all. However, I was a bit dissappointed that the dealership didn't It was very nice to work with Mr. Slawson. He was patient, helpful and not pushy at all. However, I was a bit dissappointed that the dealership didn't offer any substantial rebates. More

Great inventory Mr Slawson was a pleasure to work with. The staff worked with me to find the exact car I was looking for. They did Excellent work! Mr Slawson was a pleasure to work with. The staff worked with me to find the exact car I was looking for. They did Excellent work! More

Exceptional service, easy to work with. Recently Brad Parker helped my wife and I find a 2016 Explorer in inventory that met our needs perfectly. Brad was helpful, polite and had a no press Recently Brad Parker helped my wife and I find a 2016 Explorer in inventory that met our needs perfectly. Brad was helpful, polite and had a no pressure attitude. Once negotiating a deal Scott Lambert met all our needs on the pricing and Mike Kalinowski found us a better deal than our pre-approval from the bank. The Palmetto Ford team was always courteous and went the extra mile to meet our requests during negotiations. Overall and exceptional experience that will earn my business again. More

Than you Harris and Lane were great thank you for a great experience. They were able to put me in a brand new f150 for less than a used one Harris and Lane were great thank you for a great experience. They were able to put me in a brand new f150 for less than a used one More

My First Car! Brad took good care of me choosing the right car to buy, he was very helpful, sincere, and knowledgeable about the car I wanted. tyb Brad took good care of me choosing the right car to buy, he was very helpful, sincere, and knowledgeable about the car I wanted. tyb More

Great Experience! We went through the process of purchasing a Dodge at Hendrick Dodge and boy was that a mistake! I am a business manager myself and it was a horrible e We went through the process of purchasing a Dodge at Hendrick Dodge and boy was that a mistake! I am a business manager myself and it was a horrible experience so we took our business elsewhere. My husband has always been a Ford man, so we stopped here and Andy was great from start to finish! He promised us we wouldn't get the run around like other dealerships and that we would be taken care of. The customer service is impeccable, and you feel like these guys really care about putting you in your dream vehicle. I would recommend working with Andy Coates, a wonderful salesman who will go above and beyond for you! We will be purchasing another vehicle from you guys in the future. Thank you! More

Personal assistance from the actual owner Wow, i misjudged this place hardcore. I had an issue with my Mustang that I thought was the dealership's fault. I tried making the issue known but no Wow, i misjudged this place hardcore. I had an issue with my Mustang that I thought was the dealership's fault. I tried making the issue known but no one was sure how to fix the issue. I was contacting the wrong department. I felt like I wasn't being taken seriously but once I got the correct person on the phone, it was like the whole dealership stopped and tried to assist me. When dealing with sales, I was siting in the showroom for maybe 1 minute when the sales manager himself came over to introduce himself and explain the ins and out's of my car and the concerns I had with it. I then told him I am interested in an F150. A sales representative named Kelvin came by and asked how he could help. Very laid back, informative, but no pressure. He took the time to ride my wife and me through the WHOLE F150 inventory, even the ones not on the lot yet. Not on a golf cart, but in a loaded Explorer. He heard he mention my back to my wife and I'm assuming he took the time to go so far as to get a truck with MASSAGING seats. Didn't find exactly what I was looking for (very picky person), so we went inside and Kelvin and the sales manager looked for probably 30 minutes at different trucks that fit what I was looking for. They found it quick too. Quite a few of them. I picked two out, and told them Id make a decision the next day. The owner himself, Mr. Graham Eubank, was also in contact with me the whole process. That was pretty impressive. I contacted them, told them which truck I wanted, and they drew up numbers in the span of an hour or so (this was all through email, i wasn't waiting an hour) I agreed with them, said ok, and they even offered to drive it halfway to my home to make the trip easier for me (almost 3 hours). I declined, they had done enough at this point. Many dealers may have written me off, xx'ed me, or tried to up sell me on things i didn't want. None of that here. I am a satisfied customer, and recommend anyone in the market for a new vehicle to give them a visit. The dealership was clean and there were plenty of comfortable chairs to sit at while numbers are ran, instead of someones little cubicle and desk chairs. The dealership itself was clean and well organized, cars were sorted out just as well as the trucks. I can't speak for the service department or the used car area, but they seemed pretty clean and put together. I would recommend giving them a shot to earn your business If the owner himself is willing to get elbows deep in a single customer's concern, that's the kind of place I'd like to have my back if I had problems in the future. More

Got back into an SUV at a reasonable price Quick negotiation, pretty good price and trade in allowance. Extended warranty., left out the floor mats that I will go back and ask for. Tim was grea Quick negotiation, pretty good price and trade in allowance. Extended warranty., left out the floor mats that I will go back and ask for. Tim was great and went the extra mile even following me home so my wife could see the car at rush hour. Manly Eubanks, owner, came out to meet me at closing on a very busy day. Car was clean and full of gas and a 172 point inspection as a CPO car. Will work with them again. More