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Palmetto Ford Lincoln
Charleston, SC
948 Reviews
Palmetto Ford Inc. has been serving the people in Charleston and the surrounding areas since 1969. We are a family owned business with 2 convenient locations on the Auto Mile in West Ashley. This business was built on referrals and our reputation for offering nothing but the finest cars at the best prices. People not only buy their vehicles from us but they come back to have them serviced here as well. We have a large variety of vehicles on our lots that are a great mix of cars, hybrids, trucks, crossovers and SUVs – something for everyone. If we don't have what you are looking for, we will search the region to locate that special vehicle for you. Presently, we have several financing sources from good to not-so-good credit. We also accept trade-ins, so please contact us or stop by and we look forward to getting you in the car of your dreams. We're starting our next 50 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 948 reviews
February 12, 2016
Great people, Great Dealer. I recently had to put down my 16 year old vehicle and found myself in the hunt for a new one. I came to Palmetto originally looking at a vehicle on t I recently had to put down my 16 year old vehicle and found myself in the hunt for a new one. I came to Palmetto originally looking at a vehicle on the "as is" line of cars, but not finding it to my liking soon found myself walking along with Bradford King looking at some other used offerings they had. We looked at a few cars, and Bradford worked hard to point out vehicles that fit what I was looking for. He was laid back and friendly, never pushy, and listened to what I was telling him. I eventually bought a vehicle, and we worked together to find an agreeable price with no aggressive tactics from Bradford or the dealership. He went out of his way to make sure that everything was done to the vehicle that needed to be done per the sales agreement. (the vehicle didn't have a hitch, and I needed one) Even meeting me on his day off to make sure it got to the installer. Overall Bradford is a good dude, I wouldn't hesitate to send anyone to him or Palmetto Ford to purchase a vehicle. Thanks guys for making a stressful process simple.. I'll be back if I need another car for sure Mike Benson More
by Mike Benson
Employees Worked With
Brad King
February 09, 2016
Excellent, relaxed experience The folks at Palmetto Ford were great to work with were not pushy at all. Mark was super attentive and very patient as I deliberated over which truck The folks at Palmetto Ford were great to work with were not pushy at all. Mark was super attentive and very patient as I deliberated over which truck to purchase. Highly recommended! More
by f150krfx4
Employees Worked With
Mark Kahn
February 08, 2016
Great experience While I have purchased many new cars it has been several years since my last purchase. I must say that my experience at Palmetto Ford was hassle free While I have purchased many new cars it has been several years since my last purchase. I must say that my experience at Palmetto Ford was hassle free and I will certainly look to them when I am in the market for my next car which will be later this year. More
by mlepson1
February 04, 2016
Awesome Anthony was very helpful! He was willing to take the time and answer all my questions! Anthony has really Great customer service. THANKS TO ANTHONY I Anthony was very helpful! He was willing to take the time and answer all my questions! Anthony has really Great customer service. THANKS TO ANTHONY I WAS ABLE TO GET MY CAR!! More
by Tieshajay
Employees Worked With
Anthony Thompkins
February 04, 2016
Lincoln MKZ Very easy to work with. No nonsense dealership. I would definitely go back for another car. My wife wants to get the MKX as soon as possible. Very easy to work with. No nonsense dealership. I would definitely go back for another car. My wife wants to get the MKX as soon as possible. More
by Broke windshield
Employees Worked With
February 03, 2016
Best buying experience ever !!! My husband and I are not usually "Ford people". But we fell in love with the 2015 50 yr edition Ford Mustang. So far the best vehicle I have owned. Fr My husband and I are not usually "Ford people". But we fell in love with the 2015 50 yr edition Ford Mustang. So far the best vehicle I have owned. From the time we got to Palmetto Ford everyone was really helpful. We went here because we felt like we were getting the runaround from another Dealership in Mount Pleasant. We were upfront about everything when we got there. And we got the same from them. Dontrell was amazing. We told him where we needed our payments to be and he made sure to pass that info along. And they did it. After 4 days of back and forth with the other Dealership it was great to work with you all. Within 2 hours of getting to Palmetto ford, I was driving home in my brand new Mustang !!! Who knows we may become "Ford people" after all. Thanks Again !! Don and Julie Sutter More
by Julie S.
Employees Worked With
Dontrell Brown
February 03, 2016
Easy, no hassle experience All around excellent experience with purchasing my new Ford Edge. Boston was very knowledgeable, friendly, genuine, and not pushy. Ron Austin was a All around excellent experience with purchasing my new Ford Edge. Boston was very knowledgeable, friendly, genuine, and not pushy. Ron Austin was able to provide me with an excellent rate to finance my new vehicle and thoroughly explained the options. More
by Stephen A. O'Connell
February 01, 2016
No pressure deals. Our latest experience with Kelvin at Palmetto Ford was awesome. My wife and I bought two vehicles within two weeks of eachother. Each time there was Our latest experience with Kelvin at Palmetto Ford was awesome. My wife and I bought two vehicles within two weeks of eachother. Each time there was no pressure and Kelvin allowed us to look at the vehicles we were interested in for our needs and our price range. He has become our "family car salesman" over the years and we plan to buy many more through him in the future! Thanks again Kelvin and Palmetto Ford! More
by cdavisusmc
Employees Worked With
January 30, 2016
No "Customer Satisfaction" Here! Having been told to drive 210 miles to trade for another Nissan Rogue about 2 weeks ago, Tom Slawson said I needn't have been told to drive all that d Having been told to drive 210 miles to trade for another Nissan Rogue about 2 weeks ago, Tom Slawson said I needn't have been told to drive all that distance , that he could have handled my trade. He seemed so sincere! After several hours, Tom promised me he's call the next day. He didn't! Then Lane called and said he'd handle things and would also call the next day,. He didn't! I have never been treated this way. Both men promised they would help me, and neither bothered. Customer satisfaction? They can't even spell it!!! I am disgusted with Palmetto Ford!!! P. S. I can't remember the person I first spoke to who urged me to drive the 420 miles (both ways) to and from Greenville. Please inform Manly Eubank that he has sub-standard, lying employees. Carolyn C. Jones More
by dogluvr38
January 26, 2016
new car purchase I found the people I dealt with to be most courteous and helpful. They responded and answered all my questions and concerns before during and after t I found the people I dealt with to be most courteous and helpful. They responded and answered all my questions and concerns before during and after the day of purchase. This was a very pleasant car buying experience! More
by Dan K
