Palmetto Ford Lincoln
Charleston, SC
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Car purchase I had a very pleasant buying experience with my salesman Anthony Thompkins. He took time with me to be sure I was extremely satisfied with the car I I had a very pleasant buying experience with my salesman Anthony Thompkins. He took time with me to be sure I was extremely satisfied with the car I chose. He was never pushy and made me feel comfortable. The Finance manager Mike took his time with me and I was able to negotiate a fair price with him and the GM Bruce. My final experience was with Nicole. She took me out to the vehicle and made sure I understood the SYNC system and other vehicle systems and controls. Overall an outstanding experience! Try them you'll like them:) More
Palmetto Fords body shop In May I was involved in a car accident. The accident happened in St. George S.C. But I knew if I could get my car to Savannah hwy I would be in great In May I was involved in a car accident. The accident happened in St. George S.C. But I knew if I could get my car to Savannah hwy I would be in great hands. I was greated instantly by Jim Moody. He made sure that the entire process went smoothly and stressfree. It was quick and I got my car back on the exact day Jim promised that it would be ready. I'm beyond happy with my experience with Jim and the body shop at palmetto ford. More
Pleasurable and Easy Sales Experience Starting with an internet inquiry, I was promptly contacted by Dan who worked quickly to answer my questions and provide transparent pricing so I knew Starting with an internet inquiry, I was promptly contacted by Dan who worked quickly to answer my questions and provide transparent pricing so I knew exactly what to expect. I was travelling from 2+ hours away so the added comfort was much appreciated. During my final call with Dan, he introduced me to Kelvin, who would be taking over my sales experience when I arrived at the dealer. Kelvin was also a pleasure to work with at the time of sale, going over my new vehicle with me, answering questions where he could or engaging another employee where appropriate. He also helped fairly review my trade and negotiate a fair trade in appraisal for both parties. Both gentlemen made an excellent team to assist me in the buying process without being "salesy" or difficult. I have nothing but kind words for them both and would highly recommend them for their customer experience. I love my new F150. Thank you Dan and Kelvin and Palmetto Ford. More
Painless experience Good employee structure here, you can tell they all are enthusiastic about the products and company they work for. Everyone was very knowledgeable and Good employee structure here, you can tell they all are enthusiastic about the products and company they work for. Everyone was very knowledgeable and all questions answered completely. Pleasant experience, or as I always say when its good, "It was painless". More
ONLY place to buy a FORD! If you are looking for a dealer who puts the needs of their customer first and works hard to exceed expectations... Palmetto Ford should be your desti If you are looking for a dealer who puts the needs of their customer first and works hard to exceed expectations... Palmetto Ford should be your destination. I personally worked with Al Floyd on the purchase of a 2016 F150. Al went above and beyond to make this happen, and as a long-time Ford Family... I recommend Al Floyd and Palmetto Ford for your next purchase. More
Outstanding customer service! I have nothing but positive things to say about Palmetto Ford Lincoln. I only had an hour to look at trucks on my first visit and they were great abo I have nothing but positive things to say about Palmetto Ford Lincoln. I only had an hour to look at trucks on my first visit and they were great about showing me everything I wanted to see while accommodating my time constraint. There was absolutely no pressure to buy and they honored the same discounted price when I returned a week later. I called ahead of time to let them know I was ready to close and the whole process only took 2 hours. Kelvin and Dan were awesome, making the experience quick and smooth. They were a pleasure to work with. Mike explained all of the finance/registration options and every document before I signed. I would definitely buy from Palmetto Ford Lincoln again. More
Excellent Experience An amazing group that shows the meaning of true customer service. Boston and the financial team are hands down unstoppable! I recommend if you want th An amazing group that shows the meaning of true customer service. Boston and the financial team are hands down unstoppable! I recommend if you want the best go here see their new line up. More
Superb! Great experience. Kelvin Ruffin went the extra mile to put me in the truck I wanted. Dan Lentz was also very helpful. I would definitely do business w Great experience. Kelvin Ruffin went the extra mile to put me in the truck I wanted. Dan Lentz was also very helpful. I would definitely do business with Palmetto Ford again. More
KInd and helpful From start to finish, everyone at Palmetto Ford made me feel cared about. They were genuinely interested in helping me get the car I wanted at the pri From start to finish, everyone at Palmetto Ford made me feel cared about. They were genuinely interested in helping me get the car I wanted at the price I was able to pay. Kelvin was very knowledgeable, answered all of my questions, and made the process seamless for me. I left feeling confident that Kelvin and Bruce had gotten me the best price they could on the vehicle. The help I received from Dan and Mike as well was very much appreciated. I look forward to returning for service on my car and will certainly recommend Palmetto Ford to others! More
Great experience Upon arrival we were greeted by Bradford and immediately knew he was genuinely wanted to help us with the process of leasing our new Lincoln. He was Upon arrival we were greeted by Bradford and immediately knew he was genuinely wanted to help us with the process of leasing our new Lincoln. He was very knowledgable about his product and he really made the entire process quick and easy. More