Palmetto Ford Lincoln

excellent working with Gary French I liked working with Gary French!He worked hard at getting the car I wanted.An got it.He made me happy in every way with my purchase.Thank's Gary your I liked working with Gary French!He worked hard at getting the car I wanted.An got it.He made me happy in every way with my purchase.Thank's Gary your a great guy! More

Perfect As Usual Al Floyd and Palmetto Ford delivered again. More car than we anticipated at a price that was fair. Customers for life. 2nd Ford in the past 24 m Al Floyd and Palmetto Ford delivered again. More car than we anticipated at a price that was fair. Customers for life. 2nd Ford in the past 24 months from this dealership and Al Floyd. More

New truck purchase Overall experience was good, salesman was great to deal with we had some mis communication during finance portion on rebates but they worked to get m Overall experience was good, salesman was great to deal with we had some mis communication during finance portion on rebates but they worked to get me a payment I felt comfortable with More

Crooks On February 13, 2015 My 2013 f150 completely died, I had no power to anything. I had it towed to palmetto Ford where they diagnosed the battery being On February 13, 2015 My 2013 f150 completely died, I had no power to anything. I had it towed to palmetto Ford where they diagnosed the battery being dead. They replaced the battery free of charge. On August 2, 2016 my truck did the same thing. I had it towed to palmetto ford again the same day, they were quick to say the battery was the problem again and wanted to charge me 250+ for a replacement. keep in mind if they replaced the battery again that would of been 3 batteries in the matter of approximately 3 years which is telling me something else is definitely wrong. I refused to pay the $250+ for a new battery if they had just replaced it last year. I told them they need to gather more information as to why the battery goes out every year because the typical life span for a car/truck battery is ~4 years. Tom agreed and had the techs look further into it. He called back the next day saying the battery was not the problem and they had found the computer system needed to be updated. He now wanted to charge me $160+ for just re-flashing the computer system to help the truck to remember to hold the charge or whatever. I refused to pay the $160 due to the poor diagnostics the first and second go around coupled with my extended 75,000 mile warranty i have. The customer shouldn't have to tell the tech to look further into a problem if it keeps reoccurring they have computer files for a reason to find this into out... I should of trusted what everyone else says about palmetto ford. stay away from these guys they clearly don't care about customers, its all about the sales and profit here. More

Great salesman Frank helped us after we had a bad experience with another salesman. He helped us get in the car we wanted and the finance helped us get close to the Frank helped us after we had a bad experience with another salesman. He helped us get in the car we wanted and the finance helped us get close to the payments we wanted. More

Impressed The entire staff was friendly and helpful. Paul was excellent and reassuring. He was able to answer all our questions and explain the entire process The entire staff was friendly and helpful. Paul was excellent and reassuring. He was able to answer all our questions and explain the entire process in detail. He was extremely knowledgeable about the vehicle we purchased. Ron was also extremely helpful in getting us a deal we couldn't refuse. More

They Go the Extra Mile! While in Charleston on vacation I began researching the Ford Explorer, which led me to Palmetto Ford. Upon visiting the dealership I met Brad King wh While in Charleston on vacation I began researching the Ford Explorer, which led me to Palmetto Ford. Upon visiting the dealership I met Brad King who was very helpful, and patient, in explaining available features which aided in my decision making. Throughout the process Brad made himself available in person, by phone and email which made the car buying experience very efficient. With Brad's high level of customer service I ended purchasing exactly what I wanted. He made the car buying process the best ever. After I returned home to Tennessee, Brad followed up with me to make sure I was satisfied. He really went the extra mile. I can't say enough about my positive experience with Brad King and with Palmetto Ford! More

Completely Reassured. Me and my wife were looking for something specific and found exactly what we were looking for at this dealership. Given it was a used vehicle we still Me and my wife were looking for something specific and found exactly what we were looking for at this dealership. Given it was a used vehicle we still filled out the application and were promptly asked to come in by Dan to speak to Boston. Stating that Boston would be our salesman during our car buying experience. Me and my wife started the process on Friday July, 15th, that way the next day all he would need is for us to send our documents. We sent our documents on Saturday and I went by after I got off work. He let me test drive the vehicle and it drove great. I went ahead and put some money down since he said there was no problem about going to put the deal through. Since my wife was at work at the time, I put her on speakerphone so that she would be aware that we would have to come back Monday after our daughters surgery and we would be in and out. Well the first deal they came back with was not acceptable for our budget. So he told us to go home so that he could work out a better deal and he would contact us back, even offered to let us take the car home. The next morning it seems like all hands were on deck and that they were going to make the deal work with our demands. Gary made sure he called me first thing walking in the door. I told him I love Ford service even when purchasing a GM vehicle. The only truck that I will get will always be a Ford, the only brand with 10 versions of the truck in 400 different ways you can get it. So the chance we get to buy a GM vehicle from a Ford dealership vs a GM dealership, my family will always buy it from the Ford dealership. When it comes down to the businesses I use, I base it off the reputation of the product. Our family truck we have is a 2004 Black XLT Triton has over 300K in miles on it and still runs strong. Went to a ford dealership 2hrs away just to get my wife the GMC terrain she wanted. when they had the exact same truck here at a GMC dealership with less miles at a cheaper cost. We agreed we're a Ford family, so we made it a point to only buy our vehicles from a ford dealership. When we came into the dealership this last time, we were in and out with an hr. I was literally able to do all the finance with Mike and be in and out within an hr. Truly a great experience. Once again I'm reassured that Ford service is second to none. More

Best experience buying a car that I have ever had! Told Sales associate that we were in the market for a new car and wanted to test drive an MDX and were testing out other vehicles as well.Kelvin gave Told Sales associate that we were in the market for a new car and wanted to test drive an MDX and were testing out other vehicles as well.Kelvin gave us a grand tour , told us all about the car and when we were done, there was no pressure at all. He simply gave us a call later in the week to see how our search was going. Because of this I would recommend Palmetto Ford! More

Fantastic experience Anthony was a pleasure to work with. We traveled from Dallas to purchase a specific car and the experience was great! I would happily travel back to S Anthony was a pleasure to work with. We traveled from Dallas to purchase a specific car and the experience was great! I would happily travel back to SC just to deal with Anthony again. More