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Palmetto Ford Lincoln

Charleston, SC

3.6
948 Reviews
Palmetto Ford Inc. has been serving the people in Charleston and the surrounding areas since 1969. We are a family owned business with 2 convenient locations on the Auto Mile in West Ashley. This business was built on referrals and our reputation for offering nothing but the finest cars at the best prices. People not only buy their vehicles from us but they come back to have them serviced here as well. We have a large variety of vehicles on our lots that are a great mix of cars, hybrids, trucks, crossovers and SUVs – something for everyone. If we don't have what you are looking for, we will search the region to locate that special vehicle for you. Presently, we have several financing sources from good to not-so-good credit. We also accept trade-ins, so please contact us or stop by and we look forward to getting you in the car of your dreams. We're starting our next 50 years!
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1625 Savannah Hwy

Charleston, SC

29407

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Showing 948 reviews

September 21, 2016

They made it EASY! Palmetto Ford was wonderful to work with. My busy schedule made car buying seem impossible. Hope Bentley made it easy and seamless; she had everythi More

by KCM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kalinowski, Lane Arnold, Hope Bentley
Sep 21, 2016 -

Palmetto Ford Lincoln responded

We are so delighted to hear that overall you had a great experience! We certainly strive to provide helpful, honest and friendly services and are glad to hear the team met these expectations for you. Enjoy the new car and we will see you next time!

September 20, 2016

Wonderful Palmetto Ford is an amazing dealership. Every employee I worked with was professional, courteous and genuinely nice. Everyone worked together to ensur More

by Roth D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike with Internet., Mike Kalinowski, Brad King
Sep 20, 2016 -

Palmetto Ford Lincoln responded

Thank you so much for your business and for your kind words regarding our talented staff! We truly appreciate it and are very happy to hear that Brad and Mike were able to ensure that your experience was an exceptional one through informative, honest and genuine services. We appreciate the recommendation and look forward to the next time we may be of assistance!

September 20, 2016

Outstanding Rating Ted Eshleman's presentation was outstanding. Personality communicated trustworthiness. Follow up the next day after purchase was very much appreciated More

by Masonry1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Theodore Eshleman, Mike Kalinowski, Brandon Fleetwood
Sep 21, 2016 -

Palmetto Ford Lincoln responded

We appreciate the positive feedback regarding your recent experience with our dealership. It was certainly our pleasure to have been of assistance in finding you the perfect new vehicle to meet your needs. We are glad you felt as though you could trust our team and we truly look forward to the next time we may be of service.

September 19, 2016

Great Job! Everyone was friendly and helpful. Everything was as agreed upon over the phone. The vehicle was detailed and ready to go. The process was quick and p More

by honest2n
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Austin, Mike Brasseur
Sep 20, 2016 -

Palmetto Ford Lincoln responded

That is what we love to hear, thank you so much for the feedback! We are glad that Mike, Gary, Ron and Dan were able to work together to provide a prompt and pleasant purchasing experience. Enjoy the new vehicle and we look forward to the next time we may be of assistance.

September 04, 2016

Quick and easy Great group of people at Palmetto Ford. They helped me get in and out quickly during the purchase of my new vehicle Go check them out. You will not be More

by 2017 F250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kalinowski, Al Floyd
Sep 06, 2016 -

Palmetto Ford Lincoln responded

Thank you for the feedback! We appreciate it and are glad you were satisfied with the services provided during the recent purchase of your new F250. With great customers such as yourself it is easy to provide an exceptional experience. Please let us know if there is anything more that we may do for you and we look forward to the next time.

August 18, 2016

excellent working with Gary French I liked working with Gary French!He worked hard at getting the car I wanted.An got it.He made me happy in every way with my purchase.Thank's Gary your More

by william Fuss
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2016 -

Palmetto Ford Lincoln responded

Thank you for the feedback, William. We really appreciate and are happy to hear that Gary was able to provide you with such an excellent experience. Enjoy the new car and let us know if there is anything more that we may do for you!

August 14, 2016

Perfect As Usual Al Floyd and Palmetto Ford delivered again. More car than we anticipated at a price that was fair. Customers for life. 2nd Ford in the past 24 m More

by pjd218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Floyd
Aug 15, 2016 -

Palmetto Ford Lincoln responded

We appreciate your feedback and your loyalty to our dealership! We are happy to have you as a part of the Palmetto Ford family and look forward to all the future times we may be of assistance. We will make sure to pass your kind words along to Al and hope you're loving the new vehicle!

August 13, 2016

New truck purchase Overall experience was good, salesman was great to deal with we had some mis communication during finance portion on rebates but they worked to get m More

by Wesley Beverly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sundstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2016 -

Palmetto Ford Lincoln responded

We are very happy to hear that your overall experience was a pleasant one, Wesley! We apologize for the miscommunication during the financing portion of your purchasing experience but are happy to hear that in the end you were comfortable with the payment. Please let us know if there is anything more that we may do for you and enjoy the new truck!

August 11, 2016

Crooks On February 13, 2015 My 2013 f150 completely died, I had no power to anything. I had it towed to palmetto Ford where they diagnosed the battery being More

by F1501993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aug 15, 2016 -

Palmetto Ford Lincoln responded

Brandon, at Palmetto Ford we strive to provide an excellent experience through honest, professional and helpful services and we regret to hear that even after speaking with you, you still feel as though your experience did not meet these standards. We apologize for any confusion regarding the diagnosis. The battery replacement during your first visit was able to be covered under your warranty and therefore had no out of pocket cost. During your second visit it was discovered that a re-flash of the computer program was needed to prevent the battery from dying and unfortunately the extended warranty does not cover this. We are sorry to note you we have not been able to reach an understanding regarding this situation. If there is anything you would like to discuss further please do not hesitate to reach out to Wesley Morris, whom you have already spoken with, or Jim McMaster, our Service Director, at 843-571-3673. Thank you.

August 02, 2016

Great salesman Frank helped us after we had a bad experience with another salesman. He helped us get in the car we wanted and the finance helped us get close to the More

by Rachellewillen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kalinowski, Frank Classen
Aug 03, 2016 -

Palmetto Ford Lincoln responded

Thank you so much for your positive feedback regarding your recent experience with Frank! We truly appreciate hearing how we are doing and are glad he was able to turn your purchasing experience around. Please let us know if there is anything more that we may do for you and enjoy the new vehicle!

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