Palmetto Ford Lincoln
Charleston, SC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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They made it EASY! Palmetto Ford was wonderful to work with. My busy schedule made car buying seem impossible. Hope Bentley made it easy and seamless; she had everythi Palmetto Ford was wonderful to work with. My busy schedule made car buying seem impossible. Hope Bentley made it easy and seamless; she had everything ready when I walked in to buy. Mike in finance was detailed but efficient. The folks at Palmetto Ford worked with me on the value of my trade, the price of what I wanted and with my schedule. Over it was great! More
Wonderful Palmetto Ford is an amazing dealership. Every employee I worked with was professional, courteous and genuinely nice. Everyone worked together to ensur Palmetto Ford is an amazing dealership. Every employee I worked with was professional, courteous and genuinely nice. Everyone worked together to ensure that my experience was perfect. My salesperson, Brad King, went above and beyond to make sure I was 100% satisfied. He spent so much time answering my questions and making sure I got the car I wanted. He was kind and very knowledgeable. I felt like he really cared about making sure that I was happy and we'll taken care of. I would recommend Brad and Palmetto Ford to anyone in the market for a new vehicle. More
Outstanding Rating Ted Eshleman's presentation was outstanding. Personality communicated trustworthiness. Follow up the next day after purchase was very much appreciated Ted Eshleman's presentation was outstanding. Personality communicated trustworthiness. Follow up the next day after purchase was very much appreciated. Also, most responsive in helping to interact with Accounting. It was a pleasure working with Ted. Ted and I shared many life qualities together. I visited many other Dealerships and one of the reasons that I bought this Vehicle was Ted. Also, Brandon Fleetwood was most competent and informative. His extra support with locating data confirming my Veterans status very much appreciated. More
Great Job! Everyone was friendly and helpful. Everything was as agreed upon over the phone. The vehicle was detailed and ready to go. The process was quick and p Everyone was friendly and helpful. Everything was as agreed upon over the phone. The vehicle was detailed and ready to go. The process was quick and painless! More
Quick and easy Great group of people at Palmetto Ford. They helped me get in and out quickly during the purchase of my new vehicle Go check them out. You will not be Great group of people at Palmetto Ford. They helped me get in and out quickly during the purchase of my new vehicle Go check them out. You will not be disappointed More
excellent working with Gary French I liked working with Gary French!He worked hard at getting the car I wanted.An got it.He made me happy in every way with my purchase.Thank's Gary your I liked working with Gary French!He worked hard at getting the car I wanted.An got it.He made me happy in every way with my purchase.Thank's Gary your a great guy! More
Perfect As Usual Al Floyd and Palmetto Ford delivered again. More car than we anticipated at a price that was fair. Customers for life. 2nd Ford in the past 24 m Al Floyd and Palmetto Ford delivered again. More car than we anticipated at a price that was fair. Customers for life. 2nd Ford in the past 24 months from this dealership and Al Floyd. More
New truck purchase Overall experience was good, salesman was great to deal with we had some mis communication during finance portion on rebates but they worked to get m Overall experience was good, salesman was great to deal with we had some mis communication during finance portion on rebates but they worked to get me a payment I felt comfortable with More
Crooks On February 13, 2015 My 2013 f150 completely died, I had no power to anything. I had it towed to palmetto Ford where they diagnosed the battery being On February 13, 2015 My 2013 f150 completely died, I had no power to anything. I had it towed to palmetto Ford where they diagnosed the battery being dead. They replaced the battery free of charge. On August 2, 2016 my truck did the same thing. I had it towed to palmetto ford again the same day, they were quick to say the battery was the problem again and wanted to charge me 250+ for a replacement. keep in mind if they replaced the battery again that would of been 3 batteries in the matter of approximately 3 years which is telling me something else is definitely wrong. I refused to pay the $250+ for a new battery if they had just replaced it last year. I told them they need to gather more information as to why the battery goes out every year because the typical life span for a car/truck battery is ~4 years. Tom agreed and had the techs look further into it. He called back the next day saying the battery was not the problem and they had found the computer system needed to be updated. He now wanted to charge me $160+ for just re-flashing the computer system to help the truck to remember to hold the charge or whatever. I refused to pay the $160 due to the poor diagnostics the first and second go around coupled with my extended 75,000 mile warranty i have. The customer shouldn't have to tell the tech to look further into a problem if it keeps reoccurring they have computer files for a reason to find this into out... I should of trusted what everyone else says about palmetto ford. stay away from these guys they clearly don't care about customers, its all about the sales and profit here. More
Great salesman Frank helped us after we had a bad experience with another salesman. He helped us get in the car we wanted and the finance helped us get close to the Frank helped us after we had a bad experience with another salesman. He helped us get in the car we wanted and the finance helped us get close to the payments we wanted. More