Palmetto Ford Lincoln
Charleston, SC
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Amazing experience here So I went to 3 different dealers before coming here. I had called and spoke with Mike to ensure they had the vehicle I wanted. When I arrived, Mike gr So I went to 3 different dealers before coming here. I had called and spoke with Mike to ensure they had the vehicle I wanted. When I arrived, Mike greeted me and told me he would get a dealer out to speak to me. My friend and I had stated that we didn't want to talk to a dealer and Mike was happy to show us around. Before we left we spoke with Kelvin and he was the first dealer I ever felt comfortable with. When we came back Kelvin remembered us and wanted to help as much as he could. After much discussion, Kelvin helped me get into my new 2016 Ford Focus and I love it. He went to his boss many times to talk the price down or help me get more for my trade. He did so much for me and I can see why he wins so many awards. I will be recommending this dealer, and Kelvin specifically, to everyone who tells me they're looking for a new car. Honestly the best and most honest dealer I've ever had the pleasure of working with. And Mike was an amazing person to work with as well. I would go back in a heartbeat. More
Expectations were far exceeded Al went above and beyond to make the deal happen. He was very clear and honest about the process, and ensured that I was happy with my vehicle at the Al went above and beyond to make the deal happen. He was very clear and honest about the process, and ensured that I was happy with my vehicle at the cost that I was comfortable with. Al remained in contact with me during the 2 weeks he was working on our deal. There was no pressure at any point during our dealings. Coming from a competing car maker and dealership, I am beyond happy coming into the Palmetto family! Thank you! More
A VIP Car buying Experience! Tom took the time to listen to me for the needs I wanted in a SUV. He then made sure I got them all within my purchase of a 2016 Lincoln MKX. All of t Tom took the time to listen to me for the needs I wanted in a SUV. He then made sure I got them all within my purchase of a 2016 Lincoln MKX. All of the staff was kind. The experience certainly made me feel like a VIP. I highly recommend Tom as the salesmen and Palmetto Ford Lincoln the dealership for your next purchase. You will not be disappointed. More
New truck purchase I contacted dan lentzand he was prompt effective and performed his duties in a superior fashion. I would purchase from dan again. I live out of stat I contacted dan lentzand he was prompt effective and performed his duties in a superior fashion. I would purchase from dan again. I live out of state upon arrival I was in and out with my new truck asap none of the usual car dealership xxxxxxxx. More
OUTSTANDING EXPERIENCE I MET WITH KELVIN,TOLD HIM WHAT I WAS LOOKING FOR , HE RESPONDED WITH NO PRESSURE. WE FOUND A CAR THAT I LIKED TOOK A DRIVE, SETTLED ON A PRICE, AND B I MET WITH KELVIN,TOLD HIM WHAT I WAS LOOKING FOR , HE RESPONDED WITH NO PRESSURE. WE FOUND A CAR THAT I LIKED TOOK A DRIVE, SETTLED ON A PRICE, AND BOUGHT THE CAR. I HAD A COUPLE OF THINGS THAT I WANTED CORRECTED THESE ARE BEING TAKEN CARE OF. TRIP TO PALMETTO AND MEETING WITH KELVIN COULD NOT HAVE BEEN ANY BETTER. I ALSO INTERACTED WITH MIKE BRASSEUR HE WAS VERY NICE AND HELPFUL, BOTH OF THESE MEN WERE VERY PROFESSIONAL THE ATMOSPHERE AT PALMETTO FORD IS VERY NICE AND FRIENDLY. More
Recent purchase of 2016 Ford Edge I would just like to thank Ted Eshleman, Scott and Mike in once again making the whole process of purchasing a vehicle so straight forward and stress I would just like to thank Ted Eshleman, Scott and Mike in once again making the whole process of purchasing a vehicle so straight forward and stress free , this is the 5th vehicle I have leased or purchased from Palmetto Ford and every time the team has really gone above and beyond to accommodate me. I received the exact color of vehicle that had arrived on the lot that day. My only reservation is not with Palmetto Ford but with the Ford website providing misleading information regarding the functionality of Ford Pass and Apple Car play on the 2016 Sync 3. The 2016 spec does not have integration described on the web site. However the Palmetto Ford team confirmed they would ensure I received the upgrade when it comes out later this year with the 2017 models. 0verall very satisfied with customer service of the team - thanks again guys ! More
Friendly service The representatives at Palmetto Ford are friendly but not too pushy. I felt like they did everything they could to accomodate my needs. Ezra St. John The representatives at Palmetto Ford are friendly but not too pushy. I felt like they did everything they could to accomodate my needs. Ezra St. John was especially helpful and went above and beyond in customer service, even after the sale. Thank you! I will come back for my next purchase. More
Great Car - Great Price As always, perfect deal. More car than I expected. Lost car due to flood and was back on the road in less than a week. As always, perfect deal. More car than I expected. Lost car due to flood and was back on the road in less than a week. More
great service we had never purchased a car on line before but Mike was wonderful explaining car to us. Great service when we arrived. Thank you very much we had never purchased a car on line before but Mike was wonderful explaining car to us. Great service when we arrived. Thank you very much More
Assistance of Paul in purchasing my new Lincoln C I could not be more pleased with the assistance I received from Paul during the purchase of my new Lincoln, we amused us during a wait and eventually I could not be more pleased with the assistance I received from Paul during the purchase of my new Lincoln, we amused us during a wait and eventually did all the paperwork for the sale although we were there for another salesperson. My spouse wanted to leave but that was my can and Paul knew it so he started the paperwork for the other salesman that was with another customer, Thanks Paul More