Palmetto Ford Lincoln

Great Experience Al was amazing in helping my son buy his first truck completely on his own. He was very patient and made sure that my son was able to get what he want Al was amazing in helping my son buy his first truck completely on his own. He was very patient and made sure that my son was able to get what he wanted within his budget. After the final purchase was complete, Al continued to be in contact making sure my son continued to be happy with his purchase and wasn't having any problems. Al was a true pleasure! More

pleasant experience Tom Slawson sold me several cars over the last 10 years and he custom designs a buyer package to fit my needs. Tom has a very kind and patient approac Tom Slawson sold me several cars over the last 10 years and he custom designs a buyer package to fit my needs. Tom has a very kind and patient approach to dealing with people. When I had a need for a car during the Holiday Season, Tom provided me with the guidance I needed and I drove away with a new car and a new appreciation for Tom's professionalism. My friends and neighbors are aware of Tom because of my shiny new car and their familiarity with the Ford TV commercials. Several neighbors have commented that they will contact Tom next time they have a car need. More

Great Transaction and Delivery Was looking for a hard to find new model and was about to buy out of town and pay delivery. Stopped by Palmetto on a hunch and there it was! James Jef Was looking for a hard to find new model and was about to buy out of town and pay delivery. Stopped by Palmetto on a hunch and there it was! James Jeffery was very helpful in facilitating the deal. Come to find out I knew his brother. Small World! First price quoted was significantly better than the out of town price that I would have to have paid to be delivered. More

Stress free buying experience Palmetto had a car similar to the exact one we looked for. They found what we wanted and a real stress free experience that I have ever had. Palmetto had a car similar to the exact one we looked for. They found what we wanted and a real stress free experience that I have ever had. More

Supeerior Personnel and Great Service After a recent accident while driving from Alabama to Charleston, my car was towed to Palmetto Ford. When I arrived, the Body Shop/Service Department After a recent accident while driving from Alabama to Charleston, my car was towed to Palmetto Ford. When I arrived, the Body Shop/Service Department had already closed, so I walked up to the Sales Department to wait for a ride. The personnel there were extremely gracious and welcoming and offered us a warm dry place to wait as well as coffee and cold drinks. The next day, I contacted Jim Moody (Service Manager) who looked at our car and offered to make it drive-able so we could return home for repairs. Not only did he do that, but he personally test drove it and called to check on us to make sure we were safe and well on our trip and after our return home. I cannot say enough good things about all the folks at Palmetto and have mentioned my favorable impressions to several friends in Charleston. More

Did you ever not like going to the Dentest ?? When ever I look to buy a car I often categorize it as going to the dentist to have a tooth pulled without Novocain......... It was my first experie When ever I look to buy a car I often categorize it as going to the dentist to have a tooth pulled without Novocain......... It was my first experience at Palmetto Ford. Quite honestly is was like going to see your favorite move. Tom Stawson was detailed , no pressure; extremely knowledgeable. He took me out to test drive different Lincoln models to see and feel the different experiences. He was up front "no nonsense guy", like you knew him for years answering all my questions and interested in everything I had to say. A true professional and made me feel like I knew him for years. I really didn't know too much about the Lincoln MKZ but by the time Tom, and Dan Lentz, went over every feature of the car I was pretty much up to speed. The show room was busy but I felt as if I was the only person there receiving the attention. More

Positive buying experience, 2017 Ford Expedition Bradford did a very good job with LISTENING to my big picture & small picture needs. Never was I pressured. He incorporated the concept of camping tri Bradford did a very good job with LISTENING to my big picture & small picture needs. Never was I pressured. He incorporated the concept of camping trips (our family camps) into my test drive, and listened to my request to be emailed not called after the test drive, like I said he LISTENED. How many car salespeople can be praised for their listening, well Bradford can, and that was a comfort element for me in the process. Bradford is a tall man, I am a very petite female (4 ft 11) and he created a level field throughout the process, a sense of equality. He will do well in his career and I would recommend him to any family, female or individual, he is smart and flexible. Mike in the finance department was also a pleasure to work with. He was professional, approachable and clearly believes in Ford Motor Corporation. More

Truck Search Brad was helpful and patient when looking for a truck. He was able to find one that fit all my needs and costs. The process was fairly easy and enjo Brad was helpful and patient when looking for a truck. He was able to find one that fit all my needs and costs. The process was fairly easy and enjoy the truck I purchased. More

Palmetto Ford Frank was so helpful in my leasing process. He made sure to help me find exactly what I needed! He was so nice and energetic, making the process fun a Frank was so helpful in my leasing process. He made sure to help me find exactly what I needed! He was so nice and energetic, making the process fun as well. I highly recommend him for all future buyers and leasers! More

I'd go back I had a great experience at Palmetto Ford as a first time car purchaser. Paul was very knowledgeable about the vehicle I was interested in and happily I had a great experience at Palmetto Ford as a first time car purchaser. Paul was very knowledgeable about the vehicle I was interested in and happily addressed any concerns or hesitations I had. He made the car buying experience a breeze. Mike in finance was great. He worked with my family and I to make sure I had the best financial set up. He was patient and flexible which was greatly appreciated. And of course Nycki was awesome. She went over the features of the vehicle with me in detail after I purchased and was always reaching out to make sure all of my questions were answered. More