Palmetto Ford Lincoln

Just bought a new F150 from Gabe I just bought a brand new F150 from Gabe and loved the price as well as the customer service. I traveled to every ford dealer around Charleston and I I just bought a brand new F150 from Gabe and loved the price as well as the customer service. I traveled to every ford dealer around Charleston and I am glad I bought from them. More

Excellent Our experience at Palmetto Ford was the best of any dealer we have ever dealt with. The staff that helped us, Patrick Crawford, Tim Sundstrom, Ron Aus Our experience at Palmetto Ford was the best of any dealer we have ever dealt with. The staff that helped us, Patrick Crawford, Tim Sundstrom, Ron Austin, and Nicole Hagan were excellent!! More

professional and friendly staff We began our search on line. The website was very helpful and Dan Lentz answered questions when I called in to the dealership. Upon arriving at the We began our search on line. The website was very helpful and Dan Lentz answered questions when I called in to the dealership. Upon arriving at the dealership John Miller met us and took the time to show us around. When John learned we had also talked with Dan Lentz, he went inside and brought Dan out to meet us. At that point we had two friendly people helping us and no one was in a rush. All questions were answered and then we proceeded with the purchase of a 2017 Mustang. After we were in side John Miller introduced us to Bruce Billsbeck, another friendly and helpful member of Palmetto Ford. Mike Kalinowski helped us with the financing and gave us various options to choose from. To date this has been the best new car purchase experience we have ever had. After we had purchased the car a young gentleman came out o help us with the technical aspects of the car. Everyone tat played a part in the sale of the car was very patient and helpful. Thank you!!! More

knowledgeable, no pressure, Tom knew the vehicles' features, options, colors, and prices. He knew what the dealer had in the stock (even the cars not in the system yet), and was Tom knew the vehicles' features, options, colors, and prices. He knew what the dealer had in the stock (even the cars not in the system yet), and was very helpful with no pressure. More

Service Department (Don Beckett)...Great Customer Service On Saturday, 3/18/17 my wife and I were traveling to Charleston from South Florida to visit our son and his wife. We broke down about 75 miles short On Saturday, 3/18/17 my wife and I were traveling to Charleston from South Florida to visit our son and his wife. We broke down about 75 miles short of Charleston (Ridgeland). Since we were heading for Charleston, we decided to get towed to Palmetto Ford. We knew nothing about Palmetto Ford other than it was close to where my son lived. I talked to a lovely lady lady on the phone named Betty. She told us what to do when we got the car there in the evening. When we got to Palmetto Ford it was late. Betty happened to be going home at that time and spotted us and came out to greet us. She identified herself as the person I had talked to earlier on the phone. She started the chain of excellent customer service. On Monday, 3/20 morning, I received a phone call as I was headed to my car from Service Manager, Don Beckett. He told me he was headed out to my vehicle to get some information. When I got there he took me right into his office and we discussed my needs for the vehicle (water pump, pulley, fan blade, and later a new radiator). I told him we were trying to leave on Tuesday, 3/21 to go back to Florida and pick up our grandkids and take them to the beach for a few days. I knew we were expecting a lot, with all the damage to our vehicle. Don called me several times to give me updates. Tuesday afternoon he called me and said to come in at 5pm. When we arrived my 2006 Ford Explorer was being taken in the back for a wash. By 5:30ish I was gone and by 6:15pm we were headed out on the road for Florida. I cannot express my thanks enough to Don Beckett, Betty, and the others that made my experience at Palmetto Ford a great one. Customer service the way it should be done....Gary & Carolyn Slade (WPB, Fl.) More

OUTSTANDING TOOK THE TIME AND MADE A GREAT EXPERIENCE FOR ME AND MY WIFE TO GIVE OUR DAUGHTER HER FIRST AUTOMOBILE. IT WAS QUICK AND EASY AND THEY WILL WORK WITH TOOK THE TIME AND MADE A GREAT EXPERIENCE FOR ME AND MY WIFE TO GIVE OUR DAUGHTER HER FIRST AUTOMOBILE. IT WAS QUICK AND EASY AND THEY WILL WORK WITH YOU TO MINIMIZE PAPERWORK AND WAIT TIMES IT USUALLY TAKES AT OTHER DEALERSHIPS More

Second Lincoln purchase was excellent My Second MKX purchase experience was every bit as exceptional as the first. This time my new 2017 MKX was delivered and prepared with every feature My Second MKX purchase experience was every bit as exceptional as the first. This time my new 2017 MKX was delivered and prepared with every feature I wanted, without me having to request it. Gary French applied his experience with us on the first purchase and made the second very easy and comfortable. Nicole Hagan was very patient walking us through the new features for the 2017 and provided means to contact her if any issues arose. The dealership made every effort to provide me the discounts and rebates available and worked with me to make the lease structure comfortable. More

Very efficient and quick purchase Was looking for specific options. Gary located the perfect vehicle for me. The price was right and it was a no hassle purchase. Great customer serv Was looking for specific options. Gary located the perfect vehicle for me. The price was right and it was a no hassle purchase. Great customer service! More

Awesome I had the best experience at Palmetto Ford from the moment I got there! Kelvin got me in the vehicle I wanted and made me feel as if I was apart of th I had the best experience at Palmetto Ford from the moment I got there! Kelvin got me in the vehicle I wanted and made me feel as if I was apart of the family! More