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Palmetto Ford Lincoln
Charleston, SC
953 Reviews
Palmetto Ford Inc. has been serving the people in Charleston and the surrounding areas since 1969. We are a family owned business with 2 convenient locations on the Auto Mile in West Ashley. This business was built on referrals and our reputation for offering nothing but the finest cars at the best prices. People not only buy their vehicles from us but they come back to have them serviced here as well. We have a large variety of vehicles on our lots that are a great mix of cars, hybrids, trucks, crossovers and SUVs – something for everyone. If we don't have what you are looking for, we will search the region to locate that special vehicle for you. Presently, we have several financing sources from good to not-so-good credit. We also accept trade-ins, so please contact us or stop by and we look forward to getting you in the car of your dreams. We're starting our next 50 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 953 reviews
March 23, 2018
Good personal relationship Andrew kept me informed as to my various service issues. The work was performed in a reasonable time period. I had requested a loaner vehicle to use w Andrew kept me informed as to my various service issues. The work was performed in a reasonable time period. I had requested a loaner vehicle to use while my car was tied up, but none could be provided. The GPS update was too expensive so I elected not to have it done. More
by ALAN
Verified CustomerEmployees Worked With
Andrew Munzemaier Jr
March 23, 2018
Hard to schedule an appointment The actual service is always fine. Though this time they did not have the light bulb for my back passenger indicator, which seems like a part they wou The actual service is always fine. Though this time they did not have the light bulb for my back passenger indicator, which seems like a part they would keep in stock. The main concern I have is making the actual appointment, I always have to call 2-4 time before I actually get through to someone in the service department. More
by SSOULES13
Employees Worked With
Jim McMaster
March 23, 2018
Buying a new truck Didn’t like nothing about buying this truck from y’all this time the first time was great but doubt I would buy another one from this dealership if I Didn’t like nothing about buying this truck from y’all this time the first time was great but doubt I would buy another one from this dealership if I had to deal with the same people More
by stewartmshirley
Employees Worked With
Mike Kalinowski, Mike Brasseur, Lane Arnold
March 22, 2018
Best dealership experience. Everyone was very helpful and the salesman, Tony Barron was the best. No one was standing over me and trying to pressure me into getting something I d Everyone was very helpful and the salesman, Tony Barron was the best. No one was standing over me and trying to pressure me into getting something I did not want. More
by ddtns1166
March 22, 2018
Awesome Service! Had to take my truck in for an airbag recall. Couldn't have asked for better service from setting up my appointment to dropping it to picking it up. T Had to take my truck in for an airbag recall. Couldn't have asked for better service from setting up my appointment to dropping it to picking it up. Thank you Bob Pace and Palmetto Ford for making this experience a great one. More
by TRUESDELL.LEAH74
Employees Worked With
Bob Pace
March 22, 2018
Excellent Service John Mount was an excellent service rep. Got my truck in and out quickly and efficiently. Would highly recommend Palmetto Ford for all your needs. John Mount was an excellent service rep. Got my truck in and out quickly and efficiently. Would highly recommend Palmetto Ford for all your needs. More
by CPTTKOPPER
Employees Worked With
John Mount
March 22, 2018
Great First Experience Just moved to Charleston and was looking for a Ford dealership to take my Ford truck for scheduled service. Found it! Don Beckett took care of me an Just moved to Charleston and was looking for a Ford dealership to take my Ford truck for scheduled service. Found it! Don Beckett took care of me and called the next day to make sure truck was ok. They were courteous, quick and discussed recommendations with me before moving forward. Straight up facts with no pressure. Nice waiting room with refreshments, TV, and WiFi. Great experience, I’ll be back. More
by nkmartin555
Employees Worked With
Don Beckett
March 22, 2018
palmetto ford service review The service advisor (Bob Pace) was a delight to deal with. The time it took to do an oil change, 4 new tires & an alignment was longer than I expected The service advisor (Bob Pace) was a delight to deal with. The time it took to do an oil change, 4 new tires & an alignment was longer than I expected (3:45). Otherwise it was a very good experience. More
by DENNISRDORSEY
Employees Worked With
Bob Pace
March 22, 2018
Completely Satisfied Bob in service was great to work with. Very responsive and went out of his way to help me. He followed up and kept me informed. Thanks Bob! Bob in service was great to work with. Very responsive and went out of his way to help me. He followed up and kept me informed. Thanks Bob! More
by RYAN.NELSON
Employees Worked With
Bob
March 22, 2018
Best buying experience I have ever had. No pressure to buy Tons of information about the product Easy from beginning to the close Will recommend this dealership to friends And family Gr No pressure to buy Tons of information about the product Easy from beginning to the close Will recommend this dealership to friends And family Great experience More
by BBRASS
Employees Worked With
Mike Brasseur
