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Palmetto Ford Lincoln

Charleston, SC

3.6
953 Reviews
Palmetto Ford Inc. has been serving the people in Charleston and the surrounding areas since 1969. We are a family owned business with 2 convenient locations on the Auto Mile in West Ashley. This business was built on referrals and our reputation for offering nothing but the finest cars at the best prices. People not only buy their vehicles from us but they come back to have them serviced here as well. We have a large variety of vehicles on our lots that are a great mix of cars, hybrids, trucks, crossovers and SUVs – something for everyone. If we don't have what you are looking for, we will search the region to locate that special vehicle for you. Presently, we have several financing sources from good to not-so-good credit. We also accept trade-ins, so please contact us or stop by and we look forward to getting you in the car of your dreams. We're starting our next 50 years!
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1625 Savannah Hwy

Charleston, SC

29407

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Showing 953 reviews

March 26, 2018

Mr. Engert was very nice My appointment for service was thorough and efficient. My problems and concerns were addressed and I was treated fairly and politely by the staff. I More

by lovepas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Engert
Mar 28, 2018 -

Palmetto Ford Lincoln responded

We're so glad to hear that you had a great appointment with us! We want every customer to feel comfortable and informed at every step of the service process. Let us know if there is anything else we can do for you!

March 26, 2018

Great service As usual service was top notch. I was treated professionally and with courtesy. I was early and was taken right away. I would recommend this service More

by SPIRITOF1758
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Engert
Mar 28, 2018 -

Palmetto Ford Lincoln responded

You're very welcome! It was our pleasure to service your vehicle. We unconditionally guarantee our service and strive to exceed your expectations on every visit. Come back to see us anytime!

March 26, 2018

Great experience! Boston Fenton was very friendly and very thorough in going over everything with us. He took time to show us all the features on our vehicle. We highl More

by dsmith12672
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Boston Fenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2018 -

Palmetto Ford Lincoln responded

You're welcome! Thank you for the recommendation about Boston and the rest of our team! We were happy to make sure you felt comfortable in your new ride. Thanks for choosing Palmetto Ford!

March 24, 2018

Service review Greg was quick to schedule a visit. Good timely service. Price could be a little low. Greg has been helping me set up services for two years now. Grea More

by ASAKUJA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
Mar 27, 2018 -

Palmetto Ford Lincoln responded

Thank you for taking the time to share your thoughts with us! Greg was happy to help you and your colleague. Thank you for choosing Palmetto Ford!

March 24, 2018

oil change Quick and simple and car washed love it rushed in and rushed out customer area very hospitable and wonderful snacks while waiting I will be back More

by stokron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew in service
Mar 27, 2018 -

Palmetto Ford Lincoln responded

We love knowing that your oil change experience will be bringing you back to us in the future! Thank you for sharing your feedback with us!

March 24, 2018

Number one in Charleston Fast complete service with Frank , who kept in touch along with all the updates. Frank is an experienced salesman . He is courteous, friendly with an More

by suvdavid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Classen
Mar 27, 2018 -

Palmetto Ford Lincoln responded

Wonderful to hear! Thank you for the kind feedback about Frank! We look forward to assisting you again in the future!

March 24, 2018

Oil Change Scheduled regular oil change and tire rotation at 20,000 miles on MKX. Appointment made for a time convenient to me. Don Beckett was ready for me More

by BVANVOOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Beckett
Mar 27, 2018 -

Palmetto Ford Lincoln responded

Thank you for the feedback! We're glad to hear that you appreciated the cleaning and Don's level of service. Please let us know if there's anything else we can do for you in the future!

March 23, 2018

Service Dealt with Robert and he was great! Service was prompt and Robert was very knowledgeable and courteous. Was overall a very god experience. Wood recomm More

by DRM5319
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Mar 27, 2018 -

Palmetto Ford Lincoln responded

Robert is a key part of our team and we're happy to hear that you enjoyed working with him! Thanks for coming to see us and we look forward to working with you again in the future!

March 23, 2018

Good experience They fixxed the problem with the phone but the other problem with the navigation system reverted back to the same problem after 30 miles. Otherwise ev More

by PEGGELS812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cannot remember the service person I dealt with but he was very professional.
Mar 27, 2018 -

Palmetto Ford Lincoln responded

We would love to continue to examine the issue, so please let us know what we can do to help!

March 23, 2018

Excellent Service wonderful results THANK YOU ‼️ Bought our Explorer here - and wouldn’t go anywhere else - TOP KNOTCH FROM BUYING TO SERVICE - very knowledgeable- love too you run the car thru car w More

by LINDA.KUTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Beckett
Mar 27, 2018 -

Palmetto Ford Lincoln responded

Thank you for the very kind words, Linda! Our team works hard to take good care of our customers and we're happy to hear that they were able to deliver a top-notch car buying experience for you! Congrats on your shiny, new Explorer and let us know if there is anything else we can do for you!

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