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Palmetto Ford Lincoln
Charleston, SC
953 Reviews
Palmetto Ford Inc. has been serving the people in Charleston and the surrounding areas since 1969. We are a family owned business with 2 convenient locations on the Auto Mile in West Ashley. This business was built on referrals and our reputation for offering nothing but the finest cars at the best prices. People not only buy their vehicles from us but they come back to have them serviced here as well. We have a large variety of vehicles on our lots that are a great mix of cars, hybrids, trucks, crossovers and SUVs – something for everyone. If we don't have what you are looking for, we will search the region to locate that special vehicle for you. Presently, we have several financing sources from good to not-so-good credit. We also accept trade-ins, so please contact us or stop by and we look forward to getting you in the car of your dreams. We're starting our next 50 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 953 reviews
March 29, 2018
Great service Had my truck in for body work repair after collision and it’s as good as new Quick in for needed repair and truck was ready when promised Thanks Jim Had my truck in for body work repair after collision and it’s as good as new Quick in for needed repair and truck was ready when promised Thanks Jim Moody More
by STWHATIFford
Verified CustomerEmployees Worked With
Jim Moody
March 29, 2018
Multiple visits and pickups to be told fixed and not Service on brakes and rotors on two separate occasions and never fixed problem. Spent 1400 on things that were not the problem. Infuriating and fina Service on brakes and rotors on two separate occasions and never fixed problem. Spent 1400 on things that were not the problem. Infuriating and finally sold truck More
by BANDMBURNS
Employees Worked With
Greg in service
March 29, 2018
Horrible experience I took my car in for a recall and they ended up breaking my automatic starter. They said they couldn't fix it even though I bought the car brand new f I took my car in for a recall and they ended up breaking my automatic starter. They said they couldn't fix it even though I bought the car brand new from Ford and upgraded my package to include the automatic starter. Not to mention my car was supposed to be fixed in a day and they ended up having it for 3. More
by SC2014
Employees Worked With
Jim McMaster, Andrew Samela
March 29, 2018
Amazing experience. Spent 2 hours at Palmetto Ford with Andrew, Bruce and Graham Could not be happier with the the staff and my new truck Recommend Highly Spent 2 hours at Palmetto Ford with Andrew, Bruce and Graham Could not be happier with the the staff and my new truck Recommend Highly More
by mgbuchanan
March 28, 2018
Recall warranty work and oil change John Mount was very friendly and thorough. He let me know that a rental car was available to me since it was warranties work. He kept me updated when John Mount was very friendly and thorough. He let me know that a rental car was available to me since it was warranties work. He kept me updated when my car was not ready as originally planned. More
by TANYAMURPHY
Employees Worked With
John Mount
March 28, 2018
Check Engine Light On I was down from Connecticut and was heading back in a few days so they were very accommodating in getting me in considering this was last minute, The I was down from Connecticut and was heading back in a few days so they were very accommodating in getting me in considering this was last minute, The service advisor told me it might be tough to get it in today, but by 4 PM he called and told me the tech checked into my problem and corrected it. This was great service considering my calling upon them at the last minute and from being out of state. I would recommend coming here and would be back if I was ever here again with an issue!!! More
by Brian
Employees Worked With
John Mount
March 28, 2018
Genuine Customer Service I had an overall very pleasant experience with Palmetto Ford. Frank, my sales associate, was great to work with and I appreciated his rather genuine a I had an overall very pleasant experience with Palmetto Ford. Frank, my sales associate, was great to work with and I appreciated his rather genuine and candid demeanor. It was a pleasure working with Mike and Ryan as well. Great people all around. Highly recommended. More
by SAGEPACHECO
Employees Worked With
Ryan Anderson, Mike Kalinowski, Frank Classen
March 27, 2018
Service department's concern with my travel safety I was in contact with the dealership because of a nationwide recall notice about problems with the steering wheel. I was visiting from out of town a I was in contact with the dealership because of a nationwide recall notice about problems with the steering wheel. I was visiting from out of town and getting ready to travel back home in Holland Michigan. I made initial contact with service manager Robert Pace. He checked on the needed part and advised that none were available at that time. I told him that I would be leaving to go back up north in a few days and was concerned about driving through the mountains, He took my name and told be that he would see what he could do. A few days later he called me and told me that a part had come in and we scheduled that repair that day (two days before we had to leave). That day I met with service rep. John Mount Jr. and he took care of the repair. My big "thank you" goes out the the dealerships service department. More
by CAPTNRON0
Employees Worked With
Robert Pace and John Mount Jr.
March 27, 2018
Fast - efficient- well commucated Same as last visit everything went great and happy I bought from Palmetto and use them for my service - look forward to many more great visits ! Same as last visit everything went great and happy I bought from Palmetto and use them for my service - look forward to many more great visits ! More
by theoneford
Employees Worked With
Robert
March 27, 2018
Service They do a great job with my car. Treat me well. Friendly service on time. I feel my car is in good hands. See you when the recall part comes in. They do a great job with my car. Treat me well. Friendly service on time. I feel my car is in good hands. See you when the recall part comes in. More
by Francesb
Employees Worked With
Bob Pace
