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Palmetto Ford Lincoln
Charleston, SC
953 Reviews
Palmetto Ford Inc. has been serving the people in Charleston and the surrounding areas since 1969. We are a family owned business with 2 convenient locations on the Auto Mile in West Ashley. This business was built on referrals and our reputation for offering nothing but the finest cars at the best prices. People not only buy their vehicles from us but they come back to have them serviced here as well. We have a large variety of vehicles on our lots that are a great mix of cars, hybrids, trucks, crossovers and SUVs – something for everyone. If we don't have what you are looking for, we will search the region to locate that special vehicle for you. Presently, we have several financing sources from good to not-so-good credit. We also accept trade-ins, so please contact us or stop by and we look forward to getting you in the car of your dreams. We're starting our next 50 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 953 reviews
April 05, 2018
Wonderful andquick I had a flat tire and the service man that helped me gave me some good advice on my tire. Come to find out I had tire protection and there was no char I had a flat tire and the service man that helped me gave me some good advice on my tire. Come to find out I had tire protection and there was no charge. They got the new tire in put back on my truck and put my spare back. Great overall experience. More
by KYTE1232
Verified CustomerEmployees Worked With
Mike Brasseur
April 05, 2018
Great job Frank! Very nice experience. Very professional. The demo on how to use the car on the final day was outstanding- very thorough presentation. I recommend Palm Very nice experience. Very professional. The demo on how to use the car on the final day was outstanding- very thorough presentation. I recommend Palmetto Ford highly. More
by hg0
Employees Worked With
Frank Classen
April 04, 2018
Service to my 2014 Ford Escape Everything went well ! The people I dealt were very helpful & made my experience very pleasant from the Service Advisor to the to the Driver who took Everything went well ! The people I dealt were very helpful & made my experience very pleasant from the Service Advisor to the to the Driver who took me home & back. More
by FRICHARDS499@hotmail.com
Employees Worked With
Bob Pace
April 04, 2018
Air bag system light came on. Disappointed that they wanted to charge $160 diagnostic fee. I called with a specific problem. I knew what needed repair. Waited almost 2 hours and th Disappointed that they wanted to charge $160 diagnostic fee. I called with a specific problem. I knew what needed repair. Waited almost 2 hours and they hadn’t even pulled car into service area. Will not return to Palmetto Ford for service. More
by LASSIELOCKLAIR
Employees Worked With
John Engbert
April 04, 2018
Great experience at Palmetto Ford Had a very professional experience the salesman was super and my wife and I are very happy with buying experience. The staff has been great Had a very professional experience the salesman was super and my wife and I are very happy with buying experience. The staff has been great More
by vibadb
Employees Worked With
Jimmy Austel , Ron Austin
April 04, 2018
Excellent service and work We received excellent service and work on our Lincoln. The staff always takes great care of us at each visit. They always make you feel special. We received excellent service and work on our Lincoln. The staff always takes great care of us at each visit. They always make you feel special. More
by BRIPPLEY
April 04, 2018
Very good Service and body shop staff are great and will take care of you. I had cracks in my wheels and was able to replace them under warranty. Service and body shop staff are great and will take care of you. I had cracks in my wheels and was able to replace them under warranty. More
by JFITZPATRICK500
April 04, 2018
Good service Service was for a recall. It was prompt and completed in a short time. Service advisor was friendly and knowledgeable. I will consider future service Service was for a recall. It was prompt and completed in a short time. Service advisor was friendly and knowledgeable. I will consider future service when necessary. More
by PEGONUT
Employees Worked With
Robert Pace
April 02, 2018
Very attentive and efficient The service advisor was very attentive and efficient. My car was returned in great condition and clean. I would highly recommend this dealership. the The service advisor was very attentive and efficient. My car was returned in great condition and clean. I would highly recommend this dealership. the advisor Mr. Beckett was pleasant and knowledgeable. More
by DABJMB3
Employees Worked With
Donald Beckett
April 01, 2018
Excellent short time to make the repair while I waited I responded to a call from Palmetto Ford about a defective bolt in the steering wheel of our 2016 Ford Fusion. They were very helpful in coming up wi I responded to a call from Palmetto Ford about a defective bolt in the steering wheel of our 2016 Ford Fusion. They were very helpful in coming up with a date for the service that was convenient for me. I am very happy with the convenience and the friendly attitude of all of the Service employees that I met during the service. More
by Phyllis LePrince
Employees Worked With
Spoke with Don Beckett
