
Palmetto Ford Lincoln
Charleston, SC
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 968 reviews
Great service John Mount was such a pleasure to deal with. He told me my service would take 45 minutes and that's all it took. Great, efficient service. John Mount was such a pleasure to deal with. He told me my service would take 45 minutes and that's all it took. Great, efficient service. More
Great service! I had a poor experience with the service department at Summerville Ford a year ago, and was told I should go to Palmetto Ford for a second opinion. It I had a poor experience with the service department at Summerville Ford a year ago, and was told I should go to Palmetto Ford for a second opinion. It was great advice. The service department at Palmetto is great! They are professional, and trustworthy. I highly recommend Palmetto Ford, and will continue to do business with them. More
Good customer service. Palmetto Ford Service was truly pleasant and the service department does a great, too. Thanks Bob, for making sure everything went smoothly! Thank Palmetto Ford Service was truly pleasant and the service department does a great, too. Thanks Bob, for making sure everything went smoothly! Thank you all. More
Our Salesman We have known Kelvin Ruffin for many years from selling us 3 Hyundais. We kept in touch through Summerville Ford and to Palmetto Ford. He was able to We have known Kelvin Ruffin for many years from selling us 3 Hyundais. We kept in touch through Summerville Ford and to Palmetto Ford. He was able to fit us into a 2013 F150 and a 2017 Expedition. I recommend Palmetto Ford to provide a vehicle and maintain it after the sale. Kelvin has made car buying less stressful and he shows he cares for his customers. Well done Kelvin. More
Speed I didn't expect to be approved or get a car, but thanks to the associates on hand I was able to get approved and fitted for a SUV just for me. Plus I I didn't expect to be approved or get a car, but thanks to the associates on hand I was able to get approved and fitted for a SUV just for me. Plus I was treated like family! More
Product recall on 2016 Ford Explorer Great experience at Palmetto Ford this week. I was in for a recall notice I received on my 2016 Explorer. The whole process was organized and easy. Al Great experience at Palmetto Ford this week. I was in for a recall notice I received on my 2016 Explorer. The whole process was organized and easy. All of the appointments are listed on a giant wipe board in the drop off area so you can see your time, last name, and assigned person. I met with Bob Pace who was very courteous and professional. My car was done ahead of schedule and he gave me a call on my cell. More
Great service Gary and Nate did and excellent job and took care of all my needs. They were fast and dependable. Vehicle was ready when they said it would be. Gary and Nate did and excellent job and took care of all my needs. They were fast and dependable. Vehicle was ready when they said it would be. More
Excellent service! I brought my 17 fusion in for a recall on a Saturday. I didn't have an appointment, but the advisor (Andrew) was amazing! Very friendly, and very acco I brought my 17 fusion in for a recall on a Saturday. I didn't have an appointment, but the advisor (Andrew) was amazing! Very friendly, and very accommodating!! It was done before I knew it and they went above and beyond by adding air to my tires without being asked. I highly recommend this dealership, and service advisor!! More
Good job guys Andrew my service advisor was great. He checked me in right when I arrived. Advised me it would be approx hour and half. He called me an hour after m Andrew my service advisor was great. He checked me in right when I arrived. Advised me it would be approx hour and half. He called me an hour after my drop off time advising me my vehicle was ready. When I came to pick it up it had been washed and was waiting for me. He walked me over to the cashier and thanked me for choosing them. My only complaint is that I am unable to find the key to my wheel locks. I called today to see if it was mistaking my left at one of the work areas. At this time I a waiting to here back. Otherwise it was a great experience. I have already scheduled service for another vehicle next week. More
Happy Experience First time in my life buying a new car was fun! I will definitely tell my friends that Palmetto Ford makes buying a new car FUN! First time in my life buying a new car was fun! I will definitely tell my friends that Palmetto Ford makes buying a new car FUN! More