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Palmetto Ford Lincoln

Charleston, SC

3.6
953 Reviews
Palmetto Ford Inc. has been serving the people in Charleston and the surrounding areas since 1969. We are a family owned business with 2 convenient locations on the Auto Mile in West Ashley. This business was built on referrals and our reputation for offering nothing but the finest cars at the best prices. People not only buy their vehicles from us but they come back to have them serviced here as well. We have a large variety of vehicles on our lots that are a great mix of cars, hybrids, trucks, crossovers and SUVs – something for everyone. If we don't have what you are looking for, we will search the region to locate that special vehicle for you. Presently, we have several financing sources from good to not-so-good credit. We also accept trade-ins, so please contact us or stop by and we look forward to getting you in the car of your dreams. We're starting our next 50 years!
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1625 Savannah Hwy

Charleston, SC

29407

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Showing 953 reviews

April 16, 2018

Service with Don Don did an outstanding job and I will always take my Ford Edge to Palmetto Ford Lincoln. Specifically Don was thorough, he communicated well and prov More

by LESESNE.PHILLIPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Beckett
Apr 17, 2018 -

Palmetto Ford Lincoln responded

Thank you for your review! We couldn't be happier to hear you had such a great time with us! We appreciate your business and can't wait to see you again soon!

April 15, 2018

The No Presssure Sale The salesman at Palmetto Ford was very patient, knowledgeable and customer friendly. As a female consumer I did not feel presssured or taken advantage More

by Happy Girl2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Parrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ann the receptionist , Mike Kalinowski
Apr 17, 2018 -

Palmetto Ford Lincoln responded

Happy Girl2018, thank you for the 5-star rating. We are glad you had a great experience with us and we hope to see you again soon!

April 15, 2018

FRIENDLY INFORMATIVE EXCELLENT Thanks to Tory, Lane, and all of the Palmetto Ford Tram for making my purchase of America’s #1 selling brand! 2017 Ford F-150 STX 301A 2.6 EcoBoost More

by Bday0418
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kalinowski, Lane Arnold, Troy DeChenne
Apr 17, 2018 -

Palmetto Ford Lincoln responded

Bday0418, thank you for sharing your experience with Tory, Lane and the rest of us. We are glad you are enjoying your new truck and we hope to see you again soon!

April 14, 2018

Pleasant, timely and reasonable priced. Donald Beckett is businesslike and friendly. He seems to go out of his way to provide the customer with the service requested such as a specific tire More

by DALE.OSBORNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Classen, Don Beckett
Apr 16, 2018 -

Palmetto Ford Lincoln responded

Thanks for the great review, Dale! Donald does a fantastic job for our customers, and this perfectly exemplifies the kind of experience we want to provide everyone who visits us. Have a great day, and hopefully we'll see you again soon!

April 13, 2018

Great Service Brought my car in with a guess as to the cause of my issues. The service dept. confirmed the cause of the problems, and found an additional issue, tha More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cressey
Apr 16, 2018 -

Palmetto Ford Lincoln responded

Thank you for giving us 5 stars, Mike! We greatly appreciate your patience and understanding, and we are pleased that everything worked out so well in the end. If any other issues should come up in the future, stop by again and we'll take care of it!

April 13, 2018

Great service John Mount was such a pleasure to deal with. He told me my service would take 45 minutes and that's all it took. Great, efficient service. More

by JENNIFER.BUCKLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mount
Apr 16, 2018 -

Palmetto Ford Lincoln responded

Thanks for reviewing us, Jennifer! We're proud to have earned 5 stars, and your fast and effective service appointment is the goal we aim for every day. Let us know if you need anything, and have a fantastic day!

April 13, 2018

Great service! I had a poor experience with the service department at Summerville Ford a year ago, and was told I should go to Palmetto Ford for a second opinion. It More

by OCONNLP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Pace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2018 -

Palmetto Ford Lincoln responded

Thank you for the review, we're glad you found us! It would be our pleasure to work with you again, so please reach out to us when the time comes!

April 13, 2018

Good customer service. Palmetto Ford Service was truly pleasant and the service department does a great, too. Thanks Bob, for making sure everything went smoothly! Thank More

by CG2NETDEVGROUP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Pace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Mount
Apr 16, 2018 -

Palmetto Ford Lincoln responded

Thanks for the review! We're glad you had such a pleasant experience, that is important to us. Have a wonderful day!

April 13, 2018

Our Salesman We have known Kelvin Ruffin for many years from selling us 3 Hyundais. We kept in touch through Summerville Ford and to Palmetto Ford. He was able to More

by Taylor's 6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Ruffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Engert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy DeChenne, Tom Gigliotti, Don Beckett
April 12, 2018

Product recall on 2016 Ford Explorer Great experience at Palmetto Ford this week. I was in for a recall notice I received on my 2016 Explorer. The whole process was organized and easy. Al More

by Rxrunnermom
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Pace
Apr 16, 2018 -

Palmetto Ford Lincoln responded

Thank you for choosing us to take care of your recall! Here at Palmetto Ford, we strive to treat customers with the honest, informative care they deserve. We're pleased to hear you had a great experience. Feel free to stop back in if there's ever anything else you need from us!

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