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Palmetto Ford Lincoln
Charleston, SC
968 Reviews
Palmetto Ford Inc. has been serving the people in Charleston and the surrounding areas since 1969. We are a family owned business with 2 convenient locations on the Auto Mile in West Ashley. This business was built on referrals and our reputation for offering nothing but the finest cars at the best prices. People not only buy their vehicles from us but they come back to have them serviced here as well. We have a large variety of vehicles on our lots that are a great mix of cars, hybrids, trucks, crossovers and SUVs – something for everyone. If we don't have what you are looking for, we will search the region to locate that special vehicle for you. Presently, we have several financing sources from good to not-so-good credit. We also accept trade-ins, so please contact us or stop by and we look forward to getting you in the car of your dreams. We're starting our next 50 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 968 reviews
May 05, 2018
Dealer Maybe - Ford NO Bought my Focus new in 2012. Have performed routine maintenance on schedule. 3 years and 60K miles later they entire fuel system and gas tank had to Bought my Focus new in 2012. Have performed routine maintenance on schedule. 3 years and 60K miles later they entire fuel system and gas tank had to be replaced and Ford covered ZERO. $3000+ for that one. Over the Past 2 weeks I’ve spent another $2200 for purge valve and new catalytic converter (and again, Ford offered to do nothing). This was my first, and will be my last Ford. Cudos to Andrew for going to bat for me and trying to do the right thing, but your hands were tied. This is why we have two Toyota’s and a Honda in our driveway! More
by SAM.LESLIE
Verified CustomerEmployees Worked With
Andrew Munzenmaier
May 05, 2018
Great, timely service Bob and Greg were awesome. Greg set up my appointment but Bob took over once I arrived. Bob listened to me carefully as I told him the minor issue I h Bob and Greg were awesome. Greg set up my appointment but Bob took over once I arrived. Bob listened to me carefully as I told him the minor issue I had with my car. He also listened when I asked him NOT to wash my car as I prefer to handwash it. The minor issue with my car was fixed the first time and my service was completed successfully in a timely manor. He also guided me to the checkout desk to complete the deal. More
by Clueless Productions
May 05, 2018
Taken advantage of Awful experience. Charging me an obnoxious amount for brakes. Took it to another place for half the price and double the service and experience. Also- Awful experience. Charging me an obnoxious amount for brakes. Took it to another place for half the price and double the service and experience. Also-a $160 to just LOOK at a minor issue on my car when they were doing "the works" service that INCLUDES looking over your car already...double dipping for the same service. Then the scare tactic about my breaks needing to be fixed immediately. I grew up in the automobile industry and only came here because of a potential warranty claim. Never again and I will tell my friends to run too. More
by Kbostro1
Employees Worked With
May 04, 2018
Most professional. I am most pleased with the professionalism of the Palmetto Ford sales staff. The sales department went to lengths to find the F150 that fit my require I am most pleased with the professionalism of the Palmetto Ford sales staff. The sales department went to lengths to find the F150 that fit my requirements and to ensure I received available discounts. More
by jdoenges
Employees Worked With
Other Employees :
Tom Gigliotti, Sames Manager, Mike Kalinowski
May 04, 2018
Routine maintenance Outstanding service to take care of needed maintenance Talked about needs to service vehicle on a time basis rather than a mileage basis for a car tha Outstanding service to take care of needed maintenance Talked about needs to service vehicle on a time basis rather than a mileage basis for a car that is only driven 8000 miles a year More
by C17ORF
Employees Worked With
May 04, 2018
Top Shelf Vehicle Service Arrived for vehicle service and was immediately greeted & the vehicle had floor and steering wheel protectors set up. Tony Hinson great, work done in Arrived for vehicle service and was immediately greeted & the vehicle had floor and steering wheel protectors set up. Tony Hinson great, work done in reasonable amount of time. Even got car washed and vacuumed..Now that's Top Shelf Service👍🏻 More
by Michele Wein
Employees Worked With
Tony Hinson
May 03, 2018
Fabulous and Fun Jeremy was a pleasure to shop with. After taking the time to learn about who I was and what I was all about he found the perfect car for me. Bright, H Jeremy was a pleasure to shop with. After taking the time to learn about who I was and what I was all about he found the perfect car for me. Bright, Happy and Full of Life. Fusion - Sport Model. More
by mariagleheny
Employees Worked With
May 03, 2018
Great service provided in very little time My Service Representative was exceptional. The SUV was returned to me washed & ready to drive home. I felt good about the visit to Palmetto Ford & the My Service Representative was exceptional. The SUV was returned to me washed & ready to drive home. I felt good about the visit to Palmetto Ford & the invoice was explained in detail. More
by JFINAFRO
Employees Worked With
Mike Cressey
May 03, 2018
I came in for service and Mike really did a awesome job. Great job. Thank you for the Lincoln loaner. The waiting area was very nice, bathrooms where very clean. Great experience keep up the great work. I wi Great job. Thank you for the Lincoln loaner. The waiting area was very nice, bathrooms where very clean. Great experience keep up the great work. I will tell all my friends and family about the dealership. More
by kelvinruffin1
Employees Worked With
Toney Hinson is a great attribute to the dealership , Mike Cressey
May 03, 2018
F250 purchase The staff was extremely helpful and patient working through the entire process and made sure I got the exact vehicle I was looking for. I would recomm The staff was extremely helpful and patient working through the entire process and made sure I got the exact vehicle I was looking for. I would recommend anyone to visit palmetto Ford that is looking for a new vehicle. More
by dunsworth35
Employees Worked With
Ron Austin, Trip Dunn
