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Palmetto Ford Lincoln
Charleston, SC
968 Reviews
Palmetto Ford Inc. has been serving the people in Charleston and the surrounding areas since 1969. We are a family owned business with 2 convenient locations on the Auto Mile in West Ashley. This business was built on referrals and our reputation for offering nothing but the finest cars at the best prices. People not only buy their vehicles from us but they come back to have them serviced here as well. We have a large variety of vehicles on our lots that are a great mix of cars, hybrids, trucks, crossovers and SUVs – something for everyone. If we don't have what you are looking for, we will search the region to locate that special vehicle for you. Presently, we have several financing sources from good to not-so-good credit. We also accept trade-ins, so please contact us or stop by and we look forward to getting you in the car of your dreams. We're starting our next 50 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 968 reviews
May 09, 2018
My steering wheel Recall Greg was dynamite! Nice guy... very polite and professional. Quick n easy. Set my expectations on my service recall visit. It was a pleasure w Greg was dynamite! Nice guy... very polite and professional. Quick n easy. Set my expectations on my service recall visit. It was a pleasure working with him. Side note: Nice outdoor sitting area. They also had snacks in the waiting room. More
by CHARLESTON3414
Verified CustomerEmployees Worked With
May 08, 2018
Ecstatic I called the Ford I usually take my car to and they couldn’t get me in soon enough since I was hesitant to drive around with a check engine light. I m I called the Ford I usually take my car to and they couldn’t get me in soon enough since I was hesitant to drive around with a check engine light. I made an appointment, and then make the excellent decision to contact Palmetto Ford. I was put on the line with John who had a pleasant phone voice (meaning he didn’t sound rushed or irritated) who assured me I was making the right decision and promptly scheduled me an appointment. He also asked a crucial question...were any of the lights blinking (I had two warning lights on). I told him no and he said that was a good thing which set my mind at ease and taught me something about my car. I met with John and requested an oil change, he told me that it was covered in my plan to get three free plus a tire rotation. I called and left a voicemail which was promptly return and when they figured out the issue John called to tell me and gave me an estimated time of completion. He had taken the liberty of washing my car as well. THIS is a perfect example to show why I bought a new car, and why I bought a FORD. Thanks John! -Ericka P More
by epeeler
Employees Worked With
John Mount
May 08, 2018
Buying our Lincoln We had come in for about 6 months and talked to Frank several times.He never pressured us but always willing to spend any time we wanted! Then the day We had come in for about 6 months and talked to Frank several times.He never pressured us but always willing to spend any time we wanted! Then the day came when we found THE one! He made it a pleasure! More
by gbkruse
Employees Worked With
Mike Kalinowski, Frank Classen
May 07, 2018
Marine Sales Everyone that dealt with were the nicest and most knowledgeable people. We got a fair price and great personal attention. Lee and Tony are the best. Everyone that dealt with were the nicest and most knowledgeable people. We got a fair price and great personal attention. Lee and Tony are the best. More
by dewittring
Employees Worked With
Tony and Lee
May 07, 2018
Thanks Greg Easy to work with. . Greg coordinates with the technicians to find a time that works for them. He provides updates with costs and time line. Easy to work with. . Greg coordinates with the technicians to find a time that works for them. He provides updates with costs and time line. More
by SCOTT.MCKENDRY
Employees Worked With
May 06, 2018
Very informative and helpful folks! We didn’t intend to walk in a buy a car this week. Appreciated the information and willingness to strike a good deal. Thanks Dave! We didn’t intend to walk in a buy a car this week. Appreciated the information and willingness to strike a good deal. Thanks Dave! More
by MEP264
May 06, 2018
New Truck I had a great experience with Palmetto Ford. Everyone was great to work with to make my buying experience a good one. Thanks Lane Arnold I had a great experience with Palmetto Ford. Everyone was great to work with to make my buying experience a good one. Thanks Lane Arnold More
by the8ballchamp
May 06, 2018
Not a lot of integrity there I came in for an oil change under maintenance plan and need brakes. Try not to sell service for $600 in your shop that is half that much everywhere el I came in for an oil change under maintenance plan and need brakes. Try not to sell service for $600 in your shop that is half that much everywhere else. I know you are doing your job but come on and have a little integrity. More
by CARMEN.HAGBERG
Employees Worked With
Mike Cressey
May 05, 2018
Great service They were kind,kept me informed. Mike told me right up front the car would be there all day. The courtesy van took me where I had to go and then came They were kind,kept me informed. Mike told me right up front the car would be there all day. The courtesy van took me where I had to go and then came back and picked me up. Very nice young man Thomas, I really appreciate his kindness More
by PITKOE
Employees Worked With
Thomas The courtesy driver he was great, Mike Cressey
May 05, 2018
Just ok I was not satisfied by the service technician trying to sell me unneeded services and they forgot my complimentary car wash and I had to remind them. I was not satisfied by the service technician trying to sell me unneeded services and they forgot my complimentary car wash and I had to remind them. More
by EKWIDER
Employees Worked With
John Mount
