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Palmetto Ford Lincoln
Charleston, SC
962 Reviews
Palmetto Ford Inc. has been serving the people in Charleston and the surrounding areas since 1969. We are a family owned business with 2 convenient locations on the Auto Mile in West Ashley. This business was built on referrals and our reputation for offering nothing but the finest cars at the best prices. People not only buy their vehicles from us but they come back to have them serviced here as well. We have a large variety of vehicles on our lots that are a great mix of cars, hybrids, trucks, crossovers and SUVs – something for everyone. If we don't have what you are looking for, we will search the region to locate that special vehicle for you. Presently, we have several financing sources from good to not-so-good credit. We also accept trade-ins, so please contact us or stop by and we look forward to getting you in the car of your dreams. We're starting our next 50 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 962 reviews
May 16, 2018
Excellent service in the body shop I had a small issue with the bumper and a reflector. After calling I was given a next day appointment. The service was fast, personal, and the cost wa I had a small issue with the bumper and a reflector. After calling I was given a next day appointment. The service was fast, personal, and the cost was reasonable. Overall, the experience was excellent. More
by RobfromPhilly
Employees Worked With
Jim Moody
May 15, 2018
Service was very efficient Service people were courteous. The assigned technician was busy, so another person helped me. The waiting area was a bit loud so I went outside where Service people were courteous. The assigned technician was busy, so another person helped me. The waiting area was a bit loud so I went outside where there was a comfortable covered area to wait, More
by MAT66@att.net
Verified CustomerMay 15, 2018
Greg is great to work with always delivers Would not go anywhere but PF Efficient staff and great customer service I like working with Greg in service Keeps me informed of work needed on c Would not go anywhere but PF Efficient staff and great customer service I like working with Greg in service Keeps me informed of work needed on car More
by JOSEPHC373
Employees Worked With
May 15, 2018
Great service department John Mount was very helpful in getting my car serviced in a timely manner. The price for the service of my car was reasonable. My experience for this John Mount was very helpful in getting my car serviced in a timely manner. The price for the service of my car was reasonable. My experience for this appointment went very well. More
by KARENHUETTDANCE
Employees Worked With
John Mount
May 15, 2018
Tripp is a great at customer service!! Tripp lines up several cars up for us to look at before when even arrived then when the cars didn’t work he found us another one that was just right!! Tripp lines up several cars up for us to look at before when even arrived then when the cars didn’t work he found us another one that was just right!! More
by jjbyers51
Employees Worked With
Mike Kalinowski, Lane Arnold, Trip Dunn, Don Beckett
May 15, 2018
Pleasant experience John has been there for every service and I would recommend him to anyone, I buy Ford's so I don't have to be in the repair shop,but if it does I feel John has been there for every service and I would recommend him to anyone, I buy Ford's so I don't have to be in the repair shop,but if it does I feel extremely comfortable at palmetto Ford More
by SKINS29466
Employees Worked With
John Mount
May 15, 2018
Courteous John explained the issues well, and listened to my concerns. Will make sure to ask for him again. Reassured me that should the issue not be resolved h John explained the issues well, and listened to my concerns. Will make sure to ask for him again. Reassured me that should the issue not be resolved he would look into it. More
by Captainkidd1972
Employees Worked With
John Mount
May 15, 2018
Repair needed to get car back on road I was stuck. Needed a car to attend a conference and they worked with me to remedy that situation. I always like that the car gets washed before ret I was stuck. Needed a car to attend a conference and they worked with me to remedy that situation. I always like that the car gets washed before return too. More
by PHELPSGLENA
Employees Worked With
Don Beckett
May 14, 2018
I came in to get my airbag fixed. I had a recall on my airbags. I called Mr. Don and he got me in. Mr. Bob was great as well. I really would like to thank you all!! I had a recall on my airbags. I called Mr. Don and he got me in. Mr. Bob was great as well. I really would like to thank you all!! More
by CHASITY.BENJAMIN6
May 14, 2018
Sales Experience - Above and Beyond The entire process of purchasing a vehicle from end to end was seamless because of the staff at Palmetro Ford. We were even able to purchase a vehicle The entire process of purchasing a vehicle from end to end was seamless because of the staff at Palmetro Ford. We were even able to purchase a vehicle from a different state because Dan and Tripp were so helpful in providing details about the car. They even helped with transporting the car to us. big shout-out to everyone at Palmetto Ford! More
by robbinphil
