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Palmetto Ford Lincoln
Charleston, SC
956 Reviews
Palmetto Ford Inc. has been serving the people in Charleston and the surrounding areas since 1969. We are a family owned business with 2 convenient locations on the Auto Mile in West Ashley. This business was built on referrals and our reputation for offering nothing but the finest cars at the best prices. People not only buy their vehicles from us but they come back to have them serviced here as well. We have a large variety of vehicles on our lots that are a great mix of cars, hybrids, trucks, crossovers and SUVs – something for everyone. If we don't have what you are looking for, we will search the region to locate that special vehicle for you. Presently, we have several financing sources from good to not-so-good credit. We also accept trade-ins, so please contact us or stop by and we look forward to getting you in the car of your dreams. We're starting our next 50 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 956 reviews
July 12, 2018
Awesome!!!!!! I bought my first car here and the place is relly great, Tim Sundstrom is super excelent at his job, This will be my dealer always I bought my first car here and the place is relly great, Tim Sundstrom is super excelent at his job, This will be my dealer always More
by Jose
July 02, 2018
Palmetto Ford Body Shop - outstanding work! Our garage door smashed the back hatch of our brand new Ford Explorer. Jim Moody was extremely prompt, professional and made sure my car looked like t Our garage door smashed the back hatch of our brand new Ford Explorer. Jim Moody was extremely prompt, professional and made sure my car looked like the brand new car that it was. Outstanding, same day service and super fair price - thank you! (although I hope to not be back soon! :-) More
by jennifer29412
Employees Worked With
Jim Moody
June 30, 2018
Had a car for 3 months/still no key Alas, Palmetto chose a very inattentive contracting service for Key making… They don’t return my calls, and they have left me hanging for two months Alas, Palmetto chose a very inattentive contracting service for Key making… They don’t return my calls, and they have left me hanging for two months now after telling me it would take a week for second key to be ordered.... I got the JEEP in April, and I still don’t have a second key, which is been a very problematic situation in some cases More
by RHETTALFOSTER
Verified CustomerJune 29, 2018
Outstanding service in body shop! A large bird flew into my side mirror and shattered the driver side mirror glass on my 2011 Edge. I began at Parts and was promply directed to the bo A large bird flew into my side mirror and shattered the driver side mirror glass on my 2011 Edge. I began at Parts and was promply directed to the body shop. Jim Moody provided outstanding serivce in body shop. In less than 24 hours from the bird strike, I had a new mirror. Another example of the extra mile of serivce, Jim also ran the Edge through the wash to remove the bird remnants. Jim was very helpful and friendly. You have a new customer! More
by encourage!
Employees Worked With
Jim Moody
June 28, 2018
amazing from the first call jeremy made to me i felt more comfortable than i have at any other dealership. helped me every step of the way, didn’t try to push from the first call jeremy made to me i felt more comfortable than i have at any other dealership. helped me every step of the way, didn’t try to push me to buy something i didn’t want, took many test drives to make sure i got the truck i desired. when he wasn’t sure about an answer he didn’t just make something up, he told me he wasn’t sure and would find out. as soon as he found out (within minutes) he told me. absolutely great service! More
by rjwaller07
Employees Worked With
June 27, 2018
Amazing experience!! Best experience with this vehicle purchase. Mike is very knowledgeable and professional. He has earned a customer for life. We normally buy from summe Best experience with this vehicle purchase. Mike is very knowledgeable and professional. He has earned a customer for life. We normally buy from summerville and the experience we had at palmetto-ford has earned our family's business. More
by Rosa R
Employees Worked With
Other Employees :
Mike Kalinowski, Mike Brasseur, Tom Gigliotti
June 26, 2018
Rip off Company My 69 year old father went here because he loves ford just to be rip off. The dealer should be ashmed because they lied told him one thing and did ano My 69 year old father went here because he loves ford just to be rip off. The dealer should be ashmed because they lied told him one thing and did another. This place did his finacne the way they wanted not the way my father requested and then was over charge from the original sales price. Promises where made and not keep and vehicle is not even equipped with what was told. More
by kristiemartin1984
Employees Worked With
Other Employees :
Mike Kalinowski, Ron Austin, Lane Arnold, Gregg Morris
June 22, 2018
World class! Wow, what a great experience with Jeremy and picking up my dream car! He was very personable and professional. It’s not every day you wall out of a ca Wow, what a great experience with Jeremy and picking up my dream car! He was very personable and professional. It’s not every day you wall out of a car dealership feeling like you made a friends. Even the manager was friendly and professional! I will be buying my wife a car in the future. More
by CHkinnear
June 12, 2018
Paint blemish Jim Moody took care of the paint problems on all 4 doors of my 2015 Escape. I very thorough job done in less than 45 minutes. Very courteous and kin Jim Moody took care of the paint problems on all 4 doors of my 2015 Escape. I very thorough job done in less than 45 minutes. Very courteous and kind. We have purchased 3 vehicles from this dealership since 2005. They include a 2006 Mustang GT, a 2012 Mustang Premium and a 2015 Escape Titanium Edition. A great dealership. Jim is a class act. More
by golfdolls
Employees Worked With
Jim Moody
June 10, 2018
Jim Moody in the body shop was great!! I called with an issue. He did not hesitate to get me in the same day and on my way in a very short period of time. Great service!!!! I called with an issue. He did not hesitate to get me in the same day and on my way in a very short period of time. Great service!!!! More
by MyF-150
Employees Worked With
Jim Moody
