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Palmetto Ford Lincoln

Charleston, SC

3.7
962 Reviews
Palmetto Ford Inc. has been serving the people in Charleston and the surrounding areas since 1969. We are a family owned business with 2 convenient locations on the Auto Mile in West Ashley. This business was built on referrals and our reputation for offering nothing but the finest cars at the best prices. People not only buy their vehicles from us but they come back to have them serviced here as well. We have a large variety of vehicles on our lots that are a great mix of cars, hybrids, trucks, crossovers and SUVs – something for everyone. If we don't have what you are looking for, we will search the region to locate that special vehicle for you. Presently, we have several financing sources from good to not-so-good credit. We also accept trade-ins, so please contact us or stop by and we look forward to getting you in the car of your dreams. We're starting our next 50 years!
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1625 Savannah Hwy

Charleston, SC

29407

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Showing 962 reviews

October 11, 2018

if you need a new car? you need to meet Jeremy Parrish Thank you a lot Jeremy Parrish, you’re very nice person, thank you for your patience and dedication. Congrats Palmetto Ford Lincoln they really brilli More

by Ashlee
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Parrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2018 -

Palmetto Ford Lincoln responded

Thank you for the wonderful review, Ashlee! We are happy to hear that Jeremy was able to help you and give you a positive experience with our dealership. We will let him know he did a great job. We hope to see you again for your future car needs.

October 10, 2018

Tom is the best! Tom was extremely helpful and friendly. Thanks to him our shopping experience was easy and effortless. He made sure to help us find exactly what we we More

by BrittanyGainer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Slawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Austin, Brandon Harley
Oct 15, 2018 -

Palmetto Ford Lincoln responded

Thank you for the great review about our dealership and our staff! We'll be sure to let them know to keep up the good work! We really hope you enjoy your new car, and we thank you for shopping with us!

October 04, 2018

The worst experience we've ever had My husband and I just moved to the area and this is the first time we have been to Palmetto Ford. It will also be the last. Due to Ford Focus transmis More

by EmilyAndyWatson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Mount, Tony Hinson
September 19, 2018

Got it right! After two attempts and $1,000.00 in repairs on leaking rear window, service department decided to call on the body shop manager Jim Moody to ask his o More

by Port city 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Moody
Sep 20, 2018 -

Palmetto Ford Lincoln responded

Thank you so much for the great feedback!! We're always happy to hear that we've achieved our goal of 100% customer satisfaction, and we're thrilled that Jim was able to provide you with such a great service experience. Thanks again for the feedback, and we hope to see you again in the future!

September 04, 2018

Mike Helton is THE Guy to See!!! BEST CAR SALESMAN EVER! I bought a Ford Explorer from Mike today. He was knowledgeable, made me feel valued, and made the car buying experience more e More

by AshleyG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Helton, Tom Gigliotti
Sep 06, 2018 -

Palmetto Ford Lincoln responded

That's what we like to hear, Ashley! It's so good to hear that Mike took great care of you. That level of customer care is what our dealership is all about. We're so glad that he found you the perfect car at the right price. Thank you for your stellar review, and congratulations on your new car!

September 03, 2018

Great experience at Palmetto Ford. This was a 5 star experience all the way around. Mike Helton was more of a car buying concierge than a car salesmen. I would recommend Palmetto Ford t More

by Lannesg1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Helton
Sep 05, 2018 -

Palmetto Ford Lincoln responded

We are so glad to hear that! Thank you for telling us about your visit and how well it went. We appreciate your loyalty and we hope you enjoy your new car!

September 01, 2018

Great Services in sales. I am very appreciative of having Mike Helton assist me on purchasing my new pickup truck. He was a lot of help and made it smooth transition with my More

by FLyLy Fresh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Helton, Mike Kalinowski
Sep 05, 2018 -

Palmetto Ford Lincoln responded

Thank you for the great review! It was a pleasure having you in and we appreciate you letting us know that your experience with Mike went well. Thank you for purchasing with us and we hope you love your new truck!

August 25, 2018

JIMMY DEAL is the best!!! JIMMY DEAL is always willing to help out with whatever it takes to make the customer happy! I like his family oriented approach with his customers. Gr More

by janewilkins55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Austell
Aug 28, 2018 -

Palmetto Ford Lincoln responded

Thank you for the amazing feedback about Jimmy, Jane! He is definitely an asset to our sales team. We appreciate your comments and hope to see you back again in the future!

August 13, 2018

The best there is After an accident between a larger vehicle and my sedan, I was on the hunt for a body shop to return my vehicle to it's former glory. I was introduced More

by D Head
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Moody
Aug 15, 2018 -

Palmetto Ford Lincoln responded

What an awesome review, thank you for taking the time to let us know about your positive experience working with Jim Moody. We're sorry for the circumstance that brought you to us but it was a pleasure to be of any assistance possible. You've got it! Palmetto Ford has you covered! Let us know if there's anything we can ever help out with in the future!

August 12, 2018

Saved my vacation I had issues driving down to Charleston for a mini vacation. I took my Explorer to Palmetto, showed them the problem, and my situation of being on va More

by D. Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Moody
Aug 15, 2018 -

Palmetto Ford Lincoln responded

Thank you for your review! We are sorry to hear that you had issues during your vacation, but are pleased to know that Palmetto could help you and your Explorer out! We hope you enjoyed your stay in Charleston. Feel free to say hello next time you're here!

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