
Palmetto Ford Lincoln
Charleston, SC
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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if you need a new car? you need to meet Jeremy Parrish Thank you a lot Jeremy Parrish, you’re very nice person, thank you for your patience and dedication. Congrats Palmetto Ford Lincoln they really brilli Thank you a lot Jeremy Parrish, you’re very nice person, thank you for your patience and dedication. Congrats Palmetto Ford Lincoln they really brilliant Workman on your time More
Tom is the best! Tom was extremely helpful and friendly. Thanks to him our shopping experience was easy and effortless. He made sure to help us find exactly what we we Tom was extremely helpful and friendly. Thanks to him our shopping experience was easy and effortless. He made sure to help us find exactly what we were looking for. After the sale he went above and beyond to provide great customer care support as a resource for any questions that we had. It was a true pleasure to work with him! More
The worst experience we've ever had My husband and I just moved to the area and this is the first time we have been to Palmetto Ford. It will also be the last. Due to Ford Focus transmis My husband and I just moved to the area and this is the first time we have been to Palmetto Ford. It will also be the last. Due to Ford Focus transmission issues, this is not the first time I have had to get this vehicle worked on at a Ford dealership. But the horrible treatment we endured at this service department turned the already bad experience of having a Ford Focus into a complete nightmare. From telling us our vehicle was ready when it actually wasn't to misleading explanations in regards to pricing, it was truly a horrible experience. The way we were spoken to when we tried to communicate our confusion and frustration was completely unacceptable and left me in tears. My husband and I are truly appalled at how the situation was handled. I have never left a bad review on a business before. I just hope that someone else reading this will not make the same mistake my husband and I did by coming here as there are two other Ford dealerships in the area. More
Got it right! After two attempts and $1,000.00 in repairs on leaking rear window, service department decided to call on the body shop manager Jim Moody to ask his o After two attempts and $1,000.00 in repairs on leaking rear window, service department decided to call on the body shop manager Jim Moody to ask his opinion. Jim immediately assessed and diagnosed the problem and imolemented the solution at no charge. As a bonus he replaced a rear tail light for me at no charge. His attention to detail and outstanding customer service has made me a fan. More
Mike Helton is THE Guy to See!!! BEST CAR SALESMAN EVER! I bought a Ford Explorer from Mike today. He was knowledgeable, made me feel valued, and made the car buying experience more e BEST CAR SALESMAN EVER! I bought a Ford Explorer from Mike today. He was knowledgeable, made me feel valued, and made the car buying experience more enjoyable. He didn’t try to push me into a car, and genuinely cared about my needs and concerns with this purchase. He did his very best to get the exact car I wanted for the price that I wanted. When I buy another car, Mike is the guy I will be seeing. Thank you, Mike! More
Great experience at Palmetto Ford. This was a 5 star experience all the way around. Mike Helton was more of a car buying concierge than a car salesmen. I would recommend Palmetto Ford t This was a 5 star experience all the way around. Mike Helton was more of a car buying concierge than a car salesmen. I would recommend Palmetto Ford to anyone. Customers for life. More
Great Services in sales. I am very appreciative of having Mike Helton assist me on purchasing my new pickup truck. He was a lot of help and made it smooth transition with my I am very appreciative of having Mike Helton assist me on purchasing my new pickup truck. He was a lot of help and made it smooth transition with my buying transactions. I'd recommend you check him and the rest of the guys that help with my purchase. Thanks again!! More
JIMMY DEAL is the best!!! JIMMY DEAL is always willing to help out with whatever it takes to make the customer happy! I like his family oriented approach with his customers. Gr JIMMY DEAL is always willing to help out with whatever it takes to make the customer happy! I like his family oriented approach with his customers. Great salesman! Great all around person! More
The best there is After an accident between a larger vehicle and my sedan, I was on the hunt for a body shop to return my vehicle to it's former glory. I was introduced After an accident between a larger vehicle and my sedan, I was on the hunt for a body shop to return my vehicle to it's former glory. I was introduced to Jim Moody at Palmetto Ford's body shop through a friend and had one of the best customer service experiences of my life. Jim took care of anything. He was friendly, attentive, and very efficient. He took my keys and my car was ready on-time, looking better than it did before the accident. It's nice to know that if something unfortunate happens in the future, the folks at Palmetto Ford will have me covered. Thanks, Jim! More
Saved my vacation I had issues driving down to Charleston for a mini vacation. I took my Explorer to Palmetto, showed them the problem, and my situation of being on va I had issues driving down to Charleston for a mini vacation. I took my Explorer to Palmetto, showed them the problem, and my situation of being on vacation. They explained to me what happened and why and gave me an estimate. They fixed my Explorer the next morning, sent me a text it was ready. Picked it up with no surprises. Everyone was super nice and welcoming. Thank you for a great experience! D. Miller More