
Palmetto Ford Lincoln
Charleston, SC
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Great Services in sales. I am very appreciative of having Mike Helton assist me on purchasing my new pickup truck. He was a lot of help and made it smooth transition with my I am very appreciative of having Mike Helton assist me on purchasing my new pickup truck. He was a lot of help and made it smooth transition with my buying transactions. I'd recommend you check him and the rest of the guys that help with my purchase. Thanks again!! More
JIMMY DEAL is the best!!! JIMMY DEAL is always willing to help out with whatever it takes to make the customer happy! I like his family oriented approach with his customers. Gr JIMMY DEAL is always willing to help out with whatever it takes to make the customer happy! I like his family oriented approach with his customers. Great salesman! Great all around person! More
The best there is After an accident between a larger vehicle and my sedan, I was on the hunt for a body shop to return my vehicle to it's former glory. I was introduced After an accident between a larger vehicle and my sedan, I was on the hunt for a body shop to return my vehicle to it's former glory. I was introduced to Jim Moody at Palmetto Ford's body shop through a friend and had one of the best customer service experiences of my life. Jim took care of anything. He was friendly, attentive, and very efficient. He took my keys and my car was ready on-time, looking better than it did before the accident. It's nice to know that if something unfortunate happens in the future, the folks at Palmetto Ford will have me covered. Thanks, Jim! More
Saved my vacation I had issues driving down to Charleston for a mini vacation. I took my Explorer to Palmetto, showed them the problem, and my situation of being on va I had issues driving down to Charleston for a mini vacation. I took my Explorer to Palmetto, showed them the problem, and my situation of being on vacation. They explained to me what happened and why and gave me an estimate. They fixed my Explorer the next morning, sent me a text it was ready. Picked it up with no surprises. Everyone was super nice and welcoming. Thank you for a great experience! D. Miller More
Body Shop is AMAZING! I was in a fender bender a few weeks ago and brought my car in to Palmetto to get a new bumper. They took off the bumper and needed another part. inst I was in a fender bender a few weeks ago and brought my car in to Palmetto to get a new bumper. They took off the bumper and needed another part. instead of having to get a rental, they got the part immediately and put it on. I never knew i was without a car. They made it seamless and the customer service was fantastic!!! More
Great Customer Service My wife's new 2018 Mustang GT Premium was damaged on I-526 one week after purchase. We took the vehicle to Jim Moody at Palmetto for a quote to repai My wife's new 2018 Mustang GT Premium was damaged on I-526 one week after purchase. We took the vehicle to Jim Moody at Palmetto for a quote to repair the damage. Jim promised superior workmanship, his promise was proven to be right. The experience working with the staff at Palmetto from buying a vehicle to needing service has been a great experience. I would recommend Palmetto Ford Lincoln to anyone looking for a great automobile dealership. More
Unparalleled Customer Service The whole experience of picking up my new truck was pleasant and fast because of Mr Thorne. I purchased my truck overseas through a Military Auto Sale The whole experience of picking up my new truck was pleasant and fast because of Mr Thorne. I purchased my truck overseas through a Military Auto Sales rep, and I was nervous about the “likely” obstacles I would have to overcome to ultimately get my truck. Mr Thorne communicated effectively to the point where I literally had to just show up, hand over some basic paperwork, and take about 5 minutes to sign some additional paperwork. He also resolved an issue with a missing add-on (soft cover for the truck bed) in less than a day! More
Thanks, Ben...best car buying experience ever! Ben was super helpful without being "pushy" at all. Everyone at the dealership was very nice and willing to work with us. My husband, who is actuall Ben was super helpful without being "pushy" at all. Everyone at the dealership was very nice and willing to work with us. My husband, who is actually retired from the car business, and I left the dealership very satisfied. Thanks again, Ben Bragg and Palmento Ford. More
Awesome Car Buying experience! We love Palmetto Ford! Tom Slawson sold me my car - a Lincoln MKX. We've bought several cars from Palmetto Ford over the years. Tom has sold us our la We love Palmetto Ford! Tom Slawson sold me my car - a Lincoln MKX. We've bought several cars from Palmetto Ford over the years. Tom has sold us our last 2 - he is excellent! He listens to what you want, where your budget is, and then helps you find the car. He goes out of his way to make things easy and not take up so much of your time with paperwork, etc. He's a citadel grad, and it shows! Excellent salesmanship and customer service ! More
Tony is the BEST!! I’ve known Tony a few years now, but yesterday I bought my first car from him! He is a miracle worker and got me out of and upside down situation and I’ve known Tony a few years now, but yesterday I bought my first car from him! He is a miracle worker and got me out of and upside down situation and into a brand new 2018 Ford Fusion. I’ll never go anywhere else to buy a car! More