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Palmetto Ford Lincoln
Charleston, SC
956 Reviews
Palmetto Ford Inc. has been serving the people in Charleston and the surrounding areas since 1969. We are a family owned business with 2 convenient locations on the Auto Mile in West Ashley. This business was built on referrals and our reputation for offering nothing but the finest cars at the best prices. People not only buy their vehicles from us but they come back to have them serviced here as well. We have a large variety of vehicles on our lots that are a great mix of cars, hybrids, trucks, crossovers and SUVs – something for everyone. If we don't have what you are looking for, we will search the region to locate that special vehicle for you. Presently, we have several financing sources from good to not-so-good credit. We also accept trade-ins, so please contact us or stop by and we look forward to getting you in the car of your dreams. We're starting our next 50 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 956 reviews
November 01, 2018
Great sale experience Justin,Ashleigh ,Tom and Ron made my buying a new SUV a hassle free experience. Would definitely recommend this dealership to anyone looking to purcha Justin,Ashleigh ,Tom and Ron made my buying a new SUV a hassle free experience. Would definitely recommend this dealership to anyone looking to purchase a new vehicle. Thank You More
by Captnpat
Employees Worked With
Ashleigh , Ron Austin, Tom Gigliotti, Justin German
October 31, 2018
Bad Experience turned Delightful I backed too closely out of my daughter's garage and broke my side view mirror. I was petrified to drive as I was afraid to make a right turn when I I backed too closely out of my daughter's garage and broke my side view mirror. I was petrified to drive as I was afraid to make a right turn when I depend on that mirror. Jim ( One of the three Jims that works there ) had to order the mirror. Luckily it came in right when he said it would. I had the attention of several service men while one of the Jims snapped the mirror in place quickly. They made me feel less foolish for having such an accident. The whole experience at Palmetto Ford was quick and easy and I got a free car wash as well. Everyone there gives 200%!! More
by MAT66@att.net
Employees Worked With
Other Employees :
Jim Moody, Andrew Munzenmaier, Don Beckett
October 23, 2018
Experienced! Very knowledgeable about the sale of a car. Very impressed! He had a lot of patience for all of my questions. And never seemed frustrated. Very knowledgeable about the sale of a car. Very impressed! He had a lot of patience for all of my questions. And never seemed frustrated. More
by riki919
October 19, 2018
Great experience! Lane, Trip, and Mike made this purchase so easy! I would definitely recommend Palmetto Ford to anyone looking to purchase a car, new or used. Lane, Trip, and Mike made this purchase so easy! I would definitely recommend Palmetto Ford to anyone looking to purchase a car, new or used. More
by kkoester
Employees Worked With
Mike Kalinowski, Lane Arnold, Trip Dunn
October 11, 2018
if you need a new car? you need to meet Jeremy Parrish Thank you a lot Jeremy Parrish, you’re very nice person, thank you for your patience and dedication. Congrats Palmetto Ford Lincoln they really brilli Thank you a lot Jeremy Parrish, you’re very nice person, thank you for your patience and dedication. Congrats Palmetto Ford Lincoln they really brilliant Workman on your time More
by Ashlee
Employees Worked With
October 10, 2018
Tom is the best! Tom was extremely helpful and friendly. Thanks to him our shopping experience was easy and effortless. He made sure to help us find exactly what we we Tom was extremely helpful and friendly. Thanks to him our shopping experience was easy and effortless. He made sure to help us find exactly what we were looking for. After the sale he went above and beyond to provide great customer care support as a resource for any questions that we had. It was a true pleasure to work with him! More
by BrittanyGainer
October 04, 2018
The worst experience we've ever had My husband and I just moved to the area and this is the first time we have been to Palmetto Ford. It will also be the last. Due to Ford Focus transmis My husband and I just moved to the area and this is the first time we have been to Palmetto Ford. It will also be the last. Due to Ford Focus transmission issues, this is not the first time I have had to get this vehicle worked on at a Ford dealership. But the horrible treatment we endured at this service department turned the already bad experience of having a Ford Focus into a complete nightmare. From telling us our vehicle was ready when it actually wasn't to misleading explanations in regards to pricing, it was truly a horrible experience. The way we were spoken to when we tried to communicate our confusion and frustration was completely unacceptable and left me in tears. My husband and I are truly appalled at how the situation was handled. I have never left a bad review on a business before. I just hope that someone else reading this will not make the same mistake my husband and I did by coming here as there are two other Ford dealerships in the area. More
by EmilyAndyWatson
Employees Worked With
John Mount, Tony Hinson
September 19, 2018
Got it right! After two attempts and $1,000.00 in repairs on leaking rear window, service department decided to call on the body shop manager Jim Moody to ask his o After two attempts and $1,000.00 in repairs on leaking rear window, service department decided to call on the body shop manager Jim Moody to ask his opinion. Jim immediately assessed and diagnosed the problem and imolemented the solution at no charge. As a bonus he replaced a rear tail light for me at no charge. His attention to detail and outstanding customer service has made me a fan. More
by Port city 1
Employees Worked With
Jim Moody
September 04, 2018
Mike Helton is THE Guy to See!!! BEST CAR SALESMAN EVER! I bought a Ford Explorer from Mike today. He was knowledgeable, made me feel valued, and made the car buying experience more e BEST CAR SALESMAN EVER! I bought a Ford Explorer from Mike today. He was knowledgeable, made me feel valued, and made the car buying experience more enjoyable. He didn’t try to push me into a car, and genuinely cared about my needs and concerns with this purchase. He did his very best to get the exact car I wanted for the price that I wanted. When I buy another car, Mike is the guy I will be seeing. Thank you, Mike! More
by AshleyG
Employees Worked With
Mike Helton, Tom Gigliotti
September 03, 2018
Great experience at Palmetto Ford. This was a 5 star experience all the way around. Mike Helton was more of a car buying concierge than a car salesmen. I would recommend Palmetto Ford t This was a 5 star experience all the way around. Mike Helton was more of a car buying concierge than a car salesmen. I would recommend Palmetto Ford to anyone. Customers for life. More
by Lannesg1
Employees Worked With
Mike Helton
