Palmetto Ford Lincoln

Excellent Sales Experience Steve was really knowledgeable and patient he listened to what we needed and answered all our questions when it came down to choosing which car would Steve was really knowledgeable and patient he listened to what we needed and answered all our questions when it came down to choosing which car would be best for us. Ron was there to help get us the price we wanted for our trade and where we wanted to be in our payments. We definitely recommend this dealership More

A Body Shop Manager Who Cares What car dealer employee, much less body shop manager, calls you at home to see how you are doing after finding your totaled car in his shop first thi What car dealer employee, much less body shop manager, calls you at home to see how you are doing after finding your totaled car in his shop first thing in his workday?! I appreciate Jim Moody caring enough to make sure I am OK before redressing my auto repair needs. Treating you like family is so much more than cliche @ Palmetto Ford! Just another reason for me to be more thankful this holiday week! Gratefully, -Richard Horne More

Purchased New Car Steve was a very knowledgeable salesman! He was very patient and helped me to find the perfect car! He went out of his way to deliver the car to me!! Steve was a very knowledgeable salesman! He was very patient and helped me to find the perfect car! He went out of his way to deliver the car to me!! I’m thankful for his help and will definitely be recommending him to my friends! More

Outstanding customer service! Jim Moody was especially helpful replacing my driver's side mirror in minutes. I didn't even have to get our of car and he found a replacement mirror Jim Moody was especially helpful replacing my driver's side mirror in minutes. I didn't even have to get our of car and he found a replacement mirror motor for free! Other employees were helpful as well but dpn't remember their names. More

Disagreement on when problem occurred I brought my car in that was still under warranty due to electrical issues. We had noticed the keypad blinking and that would cause a short and kill t I brought my car in that was still under warranty due to electrical issues. We had noticed the keypad blinking and that would cause a short and kill the battery. Brought the car in to Palmetto Ford told them them the problem. They later called to say the key pad was cracked and that was the issue and therefore would not be covered under warranty. We had not noticed a crack in the keypad prior to bringing in the car, which in itself is surprising as it had been blinking and we thought that was the issue. Then I was told that the crack was noticed during the walk around when I brought the car in, yet they forgot to mention it. Considering that was the reason the car was brought in I don't understand how this was not mentioned. More

My Dented Lincoln MKC My Lincoln was rear ended on the right corner. Talked to Jim Moody at their body shop and had it towed to Palmetto Ford for repairs. Jim made the proc My Lincoln was rear ended on the right corner. Talked to Jim Moody at their body shop and had it towed to Palmetto Ford for repairs. Jim made the process totally painless. He has a very positive attitude and a great sense of humor and was very professional. Repairs were completed on time and my MKC looks as good as new. Absolutely stress free experience. More

Outstanding Experience #1 Chevy’s rule #2 A first class staff makes for a first class experience, and that’s what I enjoyed during my purchase. I needed some more ca #1 Chevy’s rule #2 A first class staff makes for a first class experience, and that’s what I enjoyed during my purchase. I needed some more cab space and wanted to upgrade to a crew cab Silverado LTZ from my current double cab LT. During my Autotrader search I found that Palmetto Ford had the perfect used one with the right options at the right no haggle price. They had the best price and quality by far from all of my searches. However the main reason I ended up driving over 3 hours to buy from Palmetto was for the professionalism provided by Trip, Tom and Ron ~ Bravo Guys! Follow up by all of them starting with salesman Trip Dunn during the whole process was easy and accurate. He quickly emailed me an Auto Check Report verifying the truck I was interested in was a no accident, one owner. Trip and I enjoyed some fun banter over the ol Ford /Chevy rivalry, let’s just say I can see his point but am happy with my bow tie, haha! I also had an immaculate accident free trade and I wanted top dollar so I sent them a few pictures and the VIN #. I was surprised when they called me right back and gave me a rock solid great trade offer.....over the phone! When I showed up they quickly honored their word when they saw that my truck was as I described.. Integrity from all sides is always so refreshing. My soon to be new Chevy was sitting right there exactly as described, serviced clean and ready to go. Tom the general sales manager greeted me outside and instantly I was family! After a test drive, a quick final appraisal of my truck I found that all of the numbers were as agreed and it was then a breeze through the business office with F&I manager Ron. These guys are in this for the long run, one client, one vehicle at a time. I felt the sencerity and warmth, nice job Palmetto Ford! Yeah even me, a die hard Chevy dude, I can give a Ford some credit when it due! Palmetto team, I’m very happy with my experience and my new ride, thank you. Cheers and Keep on Truckin! Mike B. #chevy1 #itsoktobuyachevyatafordstore More

F-150 I rate my buying experience 5 stars. Jeremy is a great salesman I'm glad he took the time and effort to explain to me a full array of options leading I rate my buying experience 5 stars. Jeremy is a great salesman I'm glad he took the time and effort to explain to me a full array of options leading me to purchasing a truly amazing truck! My total satisfaction was never at any piont compromised during or after our transaction. I will buy another truck from Palmetto I'm sure. More

Excellent body shop Dropped my Expedition for rear bumper replacement and paint on a Friday. Picked it up Monday afternoon, exactly as promised. They had even washed an Dropped my Expedition for rear bumper replacement and paint on a Friday. Picked it up Monday afternoon, exactly as promised. They had even washed and vacuumed the car for me. The invoice was exactly as quoted and the quality of work was excellent. Highly recommend Palmetto Ford. More

The best deal ever! I never felt pressured!!! Negotiations were friendly. Never any condescending comments. What a pleasure!! I will be back in 2 years to trade!!! Mike w I never felt pressured!!! Negotiations were friendly. Never any condescending comments. What a pleasure!! I will be back in 2 years to trade!!! Mike was a particular joy to work with! More