Palmetto Ford Lincoln

Works Hard to Satify Customer I had an issue with this dealership, but after they put in the hard work to make me happy, I am now beyond pleased with the results. The GM (Bruce) an I had an issue with this dealership, but after they put in the hard work to make me happy, I am now beyond pleased with the results. The GM (Bruce) and finance (Mike) went over and above what was required of them. Thank you! More

Awesome service from John Mount and all service technicians! Passing through the area with a traveling kids choir from Uganda and we needed our small bus checked over and serviced! John Mount provided us with gr Passing through the area with a traveling kids choir from Uganda and we needed our small bus checked over and serviced! John Mount provided us with great customer service and he and all technicians gave us honest and accurate information of what needed to be done. Very approachable and friendly! We arrived at 8:30 am and explained our scenario of being in the area for only a short time. They were able to service our bus that day, and it was ready before they had predicted! Now we have fresh new oil and two new front tires, to get us through the remainder of our travels before our group makes their way home to Uganda and two others drive the bus to its home in Washington state! Thanks John and everyone at Palmetto Ford for your great work! More

Excellent and Kind service from Jim Moody My car was wrecked at a hotel in Charlotte while I was parked for a trip to Arizona.. Jim Moody's service was perfect,quick and kind. He worked dilig My car was wrecked at a hotel in Charlotte while I was parked for a trip to Arizona.. Jim Moody's service was perfect,quick and kind. He worked diligently with my insurance company to be sure that I was served properly with a rental car and no time was wasted. I had follow up issues and Jim always handled everything professionally and speedily. I could not more highly recommend Jim and would not hesitate to work with him in the future. This incident was especially difficult for me since my husband had recently died and I did not feel confident in decision making, and was also extremely tired. Jim made me feel like I didn't need to worry about anything and took the responsibility off my shoulders without even knowing my current situation. Those kinds of acts of kindness are from the heart and I will and am grateful. More

Great Service Customer Oriented Took my vehicle in for an estimate. Dealt with Jim Moody. Received excellent service, timely estimate for the work to be done. Later took the vehic Took my vehicle in for an estimate. Dealt with Jim Moody. Received excellent service, timely estimate for the work to be done. Later took the vehicle in for repairs and again experienced excellent service. I have the utmost faith in Jim's willingness to always provide excellent service and stand behind the work his shop performs. Excellent representative for an excellent dealership that always provides excellent customer service. More

Fast, friendly, and caring! This is quite possibly the best place to buy a new car. The staff are all very friendly, before and after the deal. The financing was explained clearl This is quite possibly the best place to buy a new car. The staff are all very friendly, before and after the deal. The financing was explained clearly, and they did everything they could to get me the best deal. Their motto is more than just a catchphrase, they really did get me the best total deal. I walked out of there with a brand new EcoSport with the exact options I wanted, even down to the color. The rate they achieved with my credit and some negative equity on the trade is one reserved only for “well-qualified buyers.” Kelvin was extremely helpful and friendly throughout the entire process. This is my first new vehicle purchase from them, and certainly won’t be the last. More

Justin German, Sales Associate Perfect experience; just purchased a new F150 and it was by far the most pleasant experience in all my born days. Will recommend Palmetto Ford to al Perfect experience; just purchased a new F150 and it was by far the most pleasant experience in all my born days. Will recommend Palmetto Ford to all my friends and business associates. Keep up the great customer service, pleasure doing business with all the staff, treated my wife and I like family........Thank you! More

Jim Moody and Jim Thorne are THE BEST We have had to take 3 vehicles 4 times to Palmetto Ford body shop over the past 20 years. Each time, both Jim and Jim and have been professional, frie We have had to take 3 vehicles 4 times to Palmetto Ford body shop over the past 20 years. Each time, both Jim and Jim and have been professional, friendly, courteous and kind. They have gone above and beyond every single time. Sometimes they feel more like friends making sure the work is nothing but the best. Jim Moody has helped me with service related issues as well and resolved them expediously. The work that has been done on all vehicles was always stellar. I know that if I'm not satisfied, Jim will do his best to fix things until I'm satisfied. Don't go anywhere else. This is the body shop to take your vehicle to for any and all body work. Thanks Jim and Jim! No offense, but I hope not to see you again in the body shop anytime soon. ;-) More

Excellent Body Shop Jim is the best!!!!! This is the second time we have used this body shop and they were great both times. Jim is so helpful and easy to work with. I w Jim is the best!!!!! This is the second time we have used this body shop and they were great both times. Jim is so helpful and easy to work with. I would recommend them to anyone that I knew needed body repair on their cars. They do a wonderful job. More

Purchased a new car I recently purchased a vehicle from Palmetto Ford. I have purchased my last 2 cars from Palmetto Ford, eventhough I reside in a different city. My exp I recently purchased a vehicle from Palmetto Ford. I have purchased my last 2 cars from Palmetto Ford, eventhough I reside in a different city. My experience with Palmetto Ford was overall positive. My salesperson Justin German was professional, knowledgeable and addressed all of my concerns. His excellent customer service skills and non-pressure tactics made me recommend him to my family members for future purchases. Justin addressed all of my concerns and was willing to drive my new vehicle to me since I live in a different city. Customer service is very important to me and Justin exceeded my expectations. If you are looking to purchase a vehicle in the future, please see Justin at Palmetto Ford. More