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Palmetto Ford Lincoln

Charleston, SC

3.6
952 Reviews
Palmetto Ford Inc. has been serving the people in Charleston and the surrounding areas since 1969. We are a family owned business with 2 convenient locations on the Auto Mile in West Ashley. This business was built on referrals and our reputation for offering nothing but the finest cars at the best prices. People not only buy their vehicles from us but they come back to have them serviced here as well. We have a large variety of vehicles on our lots that are a great mix of cars, hybrids, trucks, crossovers and SUVs – something for everyone. If we don't have what you are looking for, we will search the region to locate that special vehicle for you. Presently, we have several financing sources from good to not-so-good credit. We also accept trade-ins, so please contact us or stop by and we look forward to getting you in the car of your dreams. We're starting our next 50 years!
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1625 Savannah Hwy

Charleston, SC

29407

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Showing 952 reviews

March 26, 2019

BCB16 "Completely Satisfied Customer" I am 100% satisfied with the Customer courtesy and recommended service repair by Jim Throne for my 2016 Ford Edge. I really appreciated his genuine co More

by BCB16
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Moody
Mar 28, 2019 -

Palmetto Ford Lincoln responded

This is the kind of feedback we love to hear! It is so awesome to see that Jim made your experience so enjoyable. Thanks so much for the review. The 5 stars are greatly appreciated! We look forward to seeing you again in the future.

March 21, 2019

Excellent Service experience have a 2015 Ford F150 king cab. rear glass window sealant had come undone. Body shop was fast and professional. I was in and out much faster than More

by JWK jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Moody
Mar 25, 2019 -

Palmetto Ford Lincoln responded

You are most welcome, JWK, and it was so great to see you. Thank you so much for bringing your Ford F-150 to our service team. We are thrilled we could help get you back on the road in a timely fashion. If you need anything else, we would love to help you again. We can't wait to see you next time, and hope you have a great day!

March 11, 2019

Body Shop at Palmetto Ford is AWESOME Jim Thorne and the team at the Body Shop at Palmetto Ford are absolutely incredible. Jim turned an unfortunate situation into a great one and all my r More

by KHT1113
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2019

F150 Repair Excellent job repairing my sons F150. All repairs were fully explained before repairing the truck. Give John Mount a raise ! Truck is back up and ru More

by summerfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mount
February 22, 2019

Body shop service was amazing! They did my entire repair this afternoon when i had simply stopped in to make the appointment I knew I would need. Fast, conscientious, and all wit More

by skiprunge
Recommend Dealer
Yes
Employees Worked With
Jim Moody
Feb 26, 2019 -

Palmetto Ford Lincoln responded

Thank you for taking the time to review! We are thrilled to hear our service department was able to complete all the routine maintenance and the bodywork you needed! We are sure Jim appreciates the shout out. Please let us know if you need anything else in the future. We look forward to working with you again soon!

February 20, 2019

Purchased used 2016 Chevrolet Colorado Trip took great care to make sure everything was covered. Would highly recommend him for your next car buying experience . Tom Gigliotti made the fi More

by Ken
Price
Recommend Dealer
Yes
Employees Worked With
Trip Dunn, Tom Gigliotti
Feb 22, 2019 -

Palmetto Ford Lincoln responded

Ken, it was great getting to work with you! We're glad both Trip and Tom did a great job, congrats on finding your new vehicle. When you're ready for service, let us know and we'd love to help again!

February 19, 2019

Works Hard to Satify Customer I had an issue with this dealership, but after they put in the hard work to make me happy, I am now beyond pleased with the results. The GM (Bruce) an More

by VivianyViv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Bilsback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kalinowski, Lane Arnold, Reggie Riley
Feb 21, 2019 -

Palmetto Ford Lincoln responded

Thanks so much for the feedback! It's so awesome to see that we were able to turn your past experience into a 5-star experience. We really appreciate you review and kind words. Thanks again for choosing Palmetto Ford Lincoln!

January 30, 2019

Awesome service from John Mount and all service technicians! Passing through the area with a traveling kids choir from Uganda and we needed our small bus checked over and serviced! John Mount provided us with gr More

by T17leader
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mount
Feb 04, 2019 -

Palmetto Ford Lincoln responded

Thank you for the amazing review! We are happy to hear John and the team were able to get you back up and running in no time. We hope you had a wonderful trip and everyone arrived safely. We look forward to seeing you again in the future!

January 18, 2019

Excellent and Kind service from Jim Moody My car was wrecked at a hotel in Charlotte while I was parked for a trip to Arizona.. Jim Moody's service was perfect,quick and kind. He worked dilig More

by Evelyn Avery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Moody
Jan 22, 2019 -

Palmetto Ford Lincoln responded

Awesome to hear Evelyn! We are thrilled to hear that Jim was able to provide a quick and kind service! If you have any other issues happen feel free to call or stop by and we are happy to help! We hope to see you again!

January 17, 2019

Great Service Customer Oriented Took my vehicle in for an estimate. Dealt with Jim Moody. Received excellent service, timely estimate for the work to be done. Later took the vehic More

by jimp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Moody
Jan 21, 2019 -

Palmetto Ford Lincoln responded

Thanks for the fantastic review! Excellence is our goal, and it's great to hear that we continue to impress you with our work. We can't wait until your next visit!

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