Palmetto Ford Lincoln
Charleston, SC
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 952 reviews
BCB16 "Completely Satisfied Customer" I am 100% satisfied with the Customer courtesy and recommended service repair by Jim Throne for my 2016 Ford Edge. I really appreciated his genuine co I am 100% satisfied with the Customer courtesy and recommended service repair by Jim Throne for my 2016 Ford Edge. I really appreciated his genuine concern and sincerity. Thank you More
Excellent Service experience have a 2015 Ford F150 king cab. rear glass window sealant had come undone. Body shop was fast and professional. I was in and out much faster than have a 2015 Ford F150 king cab. rear glass window sealant had come undone. Body shop was fast and professional. I was in and out much faster than any other place offered in town. Thank you Jim Moody More
Body Shop at Palmetto Ford is AWESOME Jim Thorne and the team at the Body Shop at Palmetto Ford are absolutely incredible. Jim turned an unfortunate situation into a great one and all my r Jim Thorne and the team at the Body Shop at Palmetto Ford are absolutely incredible. Jim turned an unfortunate situation into a great one and all my repairs were done in a timely manner. He helped me deal with the other party's insurance and kept me up to date! More
F150 Repair Excellent job repairing my sons F150. All repairs were fully explained before repairing the truck. Give John Mount a raise ! Truck is back up and ru Excellent job repairing my sons F150. All repairs were fully explained before repairing the truck. Give John Mount a raise ! Truck is back up and running great. More
Body shop service was amazing! They did my entire repair this afternoon when i had simply stopped in to make the appointment I knew I would need. Fast, conscientious, and all wit They did my entire repair this afternoon when i had simply stopped in to make the appointment I knew I would need. Fast, conscientious, and all with very cheerful service. Jim Moody knows his stuff and delivers. Thank you. More
Purchased used 2016 Chevrolet Colorado Trip took great care to make sure everything was covered. Would highly recommend him for your next car buying experience . Tom Gigliotti made the fi Trip took great care to make sure everything was covered. Would highly recommend him for your next car buying experience . Tom Gigliotti made the financial end perfect More
Works Hard to Satify Customer I had an issue with this dealership, but after they put in the hard work to make me happy, I am now beyond pleased with the results. The GM (Bruce) an I had an issue with this dealership, but after they put in the hard work to make me happy, I am now beyond pleased with the results. The GM (Bruce) and finance (Mike) went over and above what was required of them. Thank you! More
Awesome service from John Mount and all service technicians! Passing through the area with a traveling kids choir from Uganda and we needed our small bus checked over and serviced! John Mount provided us with gr Passing through the area with a traveling kids choir from Uganda and we needed our small bus checked over and serviced! John Mount provided us with great customer service and he and all technicians gave us honest and accurate information of what needed to be done. Very approachable and friendly! We arrived at 8:30 am and explained our scenario of being in the area for only a short time. They were able to service our bus that day, and it was ready before they had predicted! Now we have fresh new oil and two new front tires, to get us through the remainder of our travels before our group makes their way home to Uganda and two others drive the bus to its home in Washington state! Thanks John and everyone at Palmetto Ford for your great work! More
Excellent and Kind service from Jim Moody My car was wrecked at a hotel in Charlotte while I was parked for a trip to Arizona.. Jim Moody's service was perfect,quick and kind. He worked dilig My car was wrecked at a hotel in Charlotte while I was parked for a trip to Arizona.. Jim Moody's service was perfect,quick and kind. He worked diligently with my insurance company to be sure that I was served properly with a rental car and no time was wasted. I had follow up issues and Jim always handled everything professionally and speedily. I could not more highly recommend Jim and would not hesitate to work with him in the future. This incident was especially difficult for me since my husband had recently died and I did not feel confident in decision making, and was also extremely tired. Jim made me feel like I didn't need to worry about anything and took the responsibility off my shoulders without even knowing my current situation. Those kinds of acts of kindness are from the heart and I will and am grateful. More
Great Service Customer Oriented Took my vehicle in for an estimate. Dealt with Jim Moody. Received excellent service, timely estimate for the work to be done. Later took the vehic Took my vehicle in for an estimate. Dealt with Jim Moody. Received excellent service, timely estimate for the work to be done. Later took the vehicle in for repairs and again experienced excellent service. I have the utmost faith in Jim's willingness to always provide excellent service and stand behind the work his shop performs. Excellent representative for an excellent dealership that always provides excellent customer service. More