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Palmetto Ford Lincoln
Charleston, SC
952 Reviews
Palmetto Ford Inc. has been serving the people in Charleston and the surrounding areas since 1969. We are a family owned business with 2 convenient locations on the Auto Mile in West Ashley. This business was built on referrals and our reputation for offering nothing but the finest cars at the best prices. People not only buy their vehicles from us but they come back to have them serviced here as well. We have a large variety of vehicles on our lots that are a great mix of cars, hybrids, trucks, crossovers and SUVs – something for everyone. If we don't have what you are looking for, we will search the region to locate that special vehicle for you. Presently, we have several financing sources from good to not-so-good credit. We also accept trade-ins, so please contact us or stop by and we look forward to getting you in the car of your dreams. We're starting our next 50 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 952 reviews
October 16, 2019
Awesome !! Awesome experience. Austin M. was very helpful and appreciated my options. Quick and easy. Left very satisfied. I would definitely recommend Palmetto Awesome experience. Austin M. was very helpful and appreciated my options. Quick and easy. Left very satisfied. I would definitely recommend Palmetto Ford to my friends. Thanks. More
by HappyCamper
September 12, 2019
Was a breeze! I knew what I wanted and set an appointment online. Once I arrived I was greeted professionally and introduced to my sales consultant Trip Dunn. When I knew what I wanted and set an appointment online. Once I arrived I was greeted professionally and introduced to my sales consultant Trip Dunn. When looking over the vehicle I could tell Trip was very well versed in every aspect of the vehicle particularly the engine. He answered my questions and I was put at ease. I drove away from Palmetto Ford thinking what a great experience I just had. I will make sure to use Trip and the staff at Palmetto for years to come. Not to mention passing the good experience on to family, friends and coworkers. Thanks Again! More
by Skipjack
September 10, 2019
Brake line Bob Pace-, provided fast and excellent service and most importantly made me aware of a potentially service situation involving my brake lines. Thanks, Bob Pace-, provided fast and excellent service and most importantly made me aware of a potentially service situation involving my brake lines. Thanks,Ed McCoy More
by Ed McCoy
Employees Worked With
September 09, 2019
Stress Free No longer can I say,"I would rather go to the dentist than go car shopping". Mr. Bill made the experience stress free. He is a fabulous salesman and No longer can I say,"I would rather go to the dentist than go car shopping". Mr. Bill made the experience stress free. He is a fabulous salesman and surely an asset to Palmetto Ford. Andrew Samela is very professional and courteous; puts you at ease.. Truly a good car buying experience. More
by CarolinaBelle
Employees Worked With
Mike Kalinowski, Andrew Samela, Bill Hunt
August 31, 2019
Made things right I made a trip to palmetto Ford to purchase my 17 f150. Bill was there to assist me and made the process close to painless. There was a small hickup bu I made a trip to palmetto Ford to purchase my 17 f150. Bill was there to assist me and made the process close to painless. There was a small hickup but he stuck by my side through out the whole thing and made things right. I was very pleased with the service, personalization and time, bill spent with me. Would reccomend him to others. More
by Willis
Employees Worked With
Bill Hunt
July 24, 2019
Satisfaction This dealership truly impressed me. All of the staff at palmetto ford are dedicated to helping you find what you want and need. You will be treated li This dealership truly impressed me. All of the staff at palmetto ford are dedicated to helping you find what you want and need. You will be treated like family, not like another customer. More
by wilbay3673
Employees Worked With
Trip Dunn
July 22, 2019
Seat belt trouble Spent all day taking my car to car shops to try to fix my seat belt latch. (Obviously not safe to drive with no seatbelt!) Finally spoke to Jim on the Spent all day taking my car to car shops to try to fix my seat belt latch. (Obviously not safe to drive with no seatbelt!) Finally spoke to Jim on the phone at Palmetto Ford and he told me he was the guy that was going to help me. Boy was he right! After 3 car shops and 2 parts places, Jim had my latch fixed in less than 5 minutes! I purchased my first car here 4 years ago and I’m definitely a Palmetto Ford customer for life! Thanks Jim!! More
by Meganmg129
Employees Worked With
Jim Moody
July 15, 2019
Nice surprise! We always hear about the not so good experience we can have when getting a service or product purchase but there are those exceptions that should be a We always hear about the not so good experience we can have when getting a service or product purchase but there are those exceptions that should be acknowledged. During a recent service with Palmetto Ford of Charleston which was repaired to our satisfaction I made mention of a minor hit and run in a parking lot to our rear bumper and what I was going to do myself to repair the scratches. Fortunately I was talking with Jim Moody, Service Lane Manager, who not only told me that what I was going to do was not correct but he provided me with the matching paint color sample and the instructions to repair it correctly. Thanks Jim for preventing a bigger problem than I already had and the methods to correct it. This was a step above and beyond and it is appreciated. More
by George
Employees Worked With
Jim Moody
July 02, 2019
Excellent Service Bill Hunt, not only provided excellent service, but made the purchasing process of buying my 2013 Ford F-150 a painless process!! I would recommend hi Bill Hunt, not only provided excellent service, but made the purchasing process of buying my 2013 Ford F-150 a painless process!! I would recommend him to anyone!! Super Professional and Honest. More
by AWells2019
Employees Worked With
Ron Austin, Andrew Samela, Bill Hunt
June 22, 2019
Lane is my go to for purchasing a vehicle I have been buying vehicles from Lane Arnold since 1992. I have purchased several different makes and models. I have always been satisfied and treated I have been buying vehicles from Lane Arnold since 1992. I have purchased several different makes and models. I have always been satisfied and treated well. I have never had any issues with any of the vehicles. I have recommended him to many of my family members and they have all been pleased . Stephanie Thompson More
by Sam1992
Employees Worked With
Lane Arnold
