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Palmetto Ford Lincoln

Charleston, SC

3.6
952 Reviews
Palmetto Ford Inc. has been serving the people in Charleston and the surrounding areas since 1969. We are a family owned business with 2 convenient locations on the Auto Mile in West Ashley. This business was built on referrals and our reputation for offering nothing but the finest cars at the best prices. People not only buy their vehicles from us but they come back to have them serviced here as well. We have a large variety of vehicles on our lots that are a great mix of cars, hybrids, trucks, crossovers and SUVs – something for everyone. If we don't have what you are looking for, we will search the region to locate that special vehicle for you. Presently, we have several financing sources from good to not-so-good credit. We also accept trade-ins, so please contact us or stop by and we look forward to getting you in the car of your dreams. We're starting our next 50 years!
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1625 Savannah Hwy

Charleston, SC

29407

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Showing 952 reviews

June 27, 2020

James was great to work with, first class experience working with him and the team at Palmetto Ford. I will recommend James and Palmetto Ford to all my friends More

by jheuring
Recommend Dealer
Yes
Employees Worked With
James Figueroa
June 26, 2020

Mr. Boston helped me get a good car for a nice price. The car has good mileage and is in good condition as well. I would recommend him to anyone looking for a new car. I know I am going to enjoy the car. More

by Walter T
Recommend Dealer
Yes
Employees Worked With
Boston Fenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2020

Just bought my 2020 Ford Escape from Palmetto Ford Lincoln. Will Baber was very thorough and not pushy at all. Will definitely recommend them to all my friends. More

by et99rn1733
Recommend Dealer
Yes
Employees Worked With
Will Baber
June 20, 2020

Christina is a rock star!!! I was dealing with another dealership and I didn't feel comfortable and decided not to take delivery of that vehicle... Palmetto Ford and my awesome s More

by ABauckman85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Coppus
June 14, 2020

Highly recommend Gary Willams and his outstanding staff. Clean atmosphere and quick to respond. He is the man to see for any of your vehicle needs. More

by thomasfaith692
Recommend Dealer
Yes
Employees Worked With
Gary Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Williams, Andrew Samela
June 07, 2020

Bad job an Body Shop I took my F-150 to the body shop and they made a terrible job, took all day and they did not do anything, this made me mad because it is not the first More

by Jose
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Body Shop
Jun 08, 2020 -

Palmetto Ford Lincoln responded

Jose: I apologize if you had a bad experience in the past with Palmetto Ford’s collision center, but your new vehicle was never brought to us for repairs. We were asked to write an estimate by our sales department, but repairs were neither authorized nor performed. If you still have concerns, please feel free to call the collision center, or come by at your convenience anytime M-F from 8am to 5pm to discuss and see if we can rectify the situation to your satisfaction. Jim Thorne Collision Center Manager

Jun 08, 2020 -

Jose responded

That ain't what I was told, I was told that somebody took care of it, but when I checked it they did not do anything on it, and I can assure you that they did not take it somewhere else, so right now I do not know who is lying your department or the sale department, or maybe both, I do not know why to discuss an estimate when that was something to be fixed before selling the truck, but the funny thing is they take the truck for one day to do, in the end, nothing. It is really a shame that I can not change my opinion about this situation, I am not gonna take the truck back, I am working and I do not have time to play this game.

June 07, 2020

Great Service I recently bought an F-150 from Palmetto Ford. This is the second car I bought from Palmetto and as in the first time, they were really helpful and am More

by Jose
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sundstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dannie Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Coppus, Mike Kalinowski
April 04, 2020

My experience while working with Kelvin Ruffin at Palmetto Ford was exceptional. He went above and beyond to make me feel confident about my purchase. He was able to get me a great deal, 0% financing More

by Christian P
Recommend Dealer
Yes
Employees Worked With
Kelvin Ruffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kalinowski
March 22, 2020

Awesome dealership. Extremely happy with the new F-150 I purchased. My salesman Trip was great and made the process a great experience. Would highly recommend Palmetto Ford to anyone in the market for a new More

by Ramsey1064
Recommend Dealer
Yes
Employees Worked With
Gary Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trip Dunn
March 06, 2020

Alexis hooked me on the Mustang GT and Tripp helped close the deal. My son was with me to experience the car buying process and was treated as an equal in the experience. It truly was good and pain free fo More

by tracyrobinbeck
Recommend Dealer
Yes
Employees Worked With
Ron Austin, Trip Dunn, Alexis Garrison
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