
Palmers Airport Hyundai
Mobile, AL
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Warranty They did great on the warranty work. Although my back window was down and needed a regulator, I believe they left my vehicle outside and it was raine They did great on the warranty work. Although my back window was down and needed a regulator, I believe they left my vehicle outside and it was rained in. They just don't go above and beyond the warranty work. They didn't clean up their mess in my vehicle; such as some dirt or grease left on my middle console and they didn't bother to remove the adhesive from the tape where I had to place a garbage bag over the window. And they're not good on updating a customer on the status of their vehicle. I understand when work gets behind and the estimated time of repair can't always be met; however, a telephone call would be helpful because I called 5 times before I was told when it would be ready. I never received a return phone call, although I was told I would get one. It's as if they didn't want to talk to me and would rather not until the call I received at 5PM asking me if could I be there by 6PM? I live an hour and 15 minutes away. I'm glad I was already on the road by the time I received that call. Organization and communication are key. More
Great service This is the third vehicle I’ve purchased from Palmer’s Airport Hyundai. The service is great because of the people. Wouldn’t hesitate to buy there aga This is the third vehicle I’ve purchased from Palmer’s Airport Hyundai. The service is great because of the people. Wouldn’t hesitate to buy there again. More
"Phenomenal " "PHENOMENAL Salesman" award goes to Princeton!! He's Knowledgeable, Attentive and has Outstanding Customer Service!! Princeton is an extremely experie "PHENOMENAL Salesman" award goes to Princeton!! He's Knowledgeable, Attentive and has Outstanding Customer Service!! Princeton is an extremely experience salesman who has been in the business for 10 yrs. +. He goes above and beyond measure to make his customer's first experience are memorable. I have recommended my friends to Princeton they were very Pleased and Greatful!! I highly recommend Princeton to anyone who wants Great Quality, Excellent Service, with the personal touch you don't receive at other big car dealership. "God places the Right People,at the Right Place,for the Right Plan". More
They damaged my car Went to get my car serviced with tires rotated and balanced and when I checked they chipped my rims. I have specialty rims and they are black. I notic Went to get my car serviced with tires rotated and balanced and when I checked they chipped my rims. I have specialty rims and they are black. I noticed chips and scuffs on them. It’s right around the lug nuts. And the edges like they just threw the tires around. I’m not happy nor satisfied with this visit! More
Great and efficient I went in to get the new Palisade. They worked with me to get the payment I wanted and had the exact car I wanted in stock, which is difficult to find I went in to get the new Palisade. They worked with me to get the payment I wanted and had the exact car I wanted in stock, which is difficult to find right now! I’ve bought several new cars over the years, but Dara was great and was the first to go through everything about the car and how it all worked. More
Awesome I bought a 2019 Hyundai Sonata sport and love love my new ride . Service was great Financal department was great. If you decide to buy a Hyundai pleas I bought a 2019 Hyundai Sonata sport and love love my new ride . Service was great Financal department was great. If you decide to buy a Hyundai please go see salesman Neil Ferrell. He is wonderful. Any question you may have, he can answer. Thank you Neal for working so hard on a really good deal. More
Wonderful experience We worked with Dara in sales. From the time I walked in the door until the time we left she was very pleasant and very informative. Are buying it. Wa We worked with Dara in sales. From the time I walked in the door until the time we left she was very pleasant and very informative. Are buying it. Was very quick and efficient. I would recommend her to anyone and your.The status of it. Great buying it. Left with my daughter a new car. More
They took care of everything. They took care of everything under Warranty. Gave an accurate estimate of when repairs would be completed and when the car would be ready. Exceeded They took care of everything under Warranty. Gave an accurate estimate of when repairs would be completed and when the car would be ready. Exceeded my expectations. No hassles at all. More
Wonderful experience Princeton is the best salesman I ever worked with. The day I purchased my 2015 SONATA I just knew I was not going to be able to get a car and I di Princeton is the best salesman I ever worked with. The day I purchased my 2015 SONATA I just knew I was not going to be able to get a car and I did not want a Hyundai. Well Princeton went above and beyond for me. He made the process so effortless I could not believe it. When I saw my car I loved it and I still love it. He made me a SONATA and Palmers Hyundai lover for life. Princeton is the best I recommend him to everyone I know. Princeton and the whole staff are so wonderful every time I go in for service. They treat me like family. More
Great service The person at the service desk (Dale Murdough) was extremely courteous. I was in for an ECM update. I had received a notification in the mail asking The person at the service desk (Dale Murdough) was extremely courteous. I was in for an ECM update. I had received a notification in the mail asking me to make an appointment to bring my car in More