Palmers Airport Hyundai

Clean friendly place of business. Sales associates are very professional and helpful and informative. made sure I was comfortable Sales associates are very professional and helpful and informative. made sure I was comfortable More

Excellent customer service! Friendly sales team with lots of knowledge. They let me make a decision based off of my needs and I appreciate that! Friendly sales team with lots of knowledge. They let me make a decision based off of my needs and I appreciate that! More

Thank you Princeton for getting me the hybrid we’ve been looking for. We love it! looking for. We love it! More

Great car lot , they are always willing to help you ! Give them 10/10 ☺️Great Give them 10/10 ☺️Great More

We dealt with Princeton. He was very courteous, patient and persistent. He answered every question and concerns, so that we had a great understanding. He was very courteous, patient and persistent. He answered every question and concerns, so that we had a great understanding. More

Excellent Service! This was my third car from PAH. Princeton Westry was very helpful and knowledgeable. Love my new Tucson! This was my third car from PAH. Princeton Westry was very helpful and knowledgeable. Love my new Tucson! More

Service was great, I found the perfect car for me, and everything was thoroughly explained. Easy car buying process, thanks Mr.Westry! Big thanks to Ced as well who went above and beyond, providing me wit everything was thoroughly explained. Easy car buying process, thanks Mr.Westry! Big thanks to Ced as well who went above and beyond, providing me with a ride to so I can have my papers signed and purchase my car ! More

I came in to test drive a 2022 Hyundai Ioniq 5, Larry Smith was my salesman. After the test drive I told him I liked the car, but would really only want to proceed if I was given $47,000 for my trade-in, Smith was my salesman. After the test drive I told him I liked the car, but would really only want to proceed if I was given $47,000 for my trade-in, a Tesla Model 3. He said he would talk to the sales manager and let me know within an hour, so I left. I never heard from anyone for the rest of the day. Monday morning I contacted Larry back after not receiving any follow up communication, he told me the sales manager would do $45,500 for my trade, but this could change if I came back in for them to evaluate the car in person. I came back to the dealership within an hour. The sales manager looks over the car and test drives it. Larry tells me they agree to $47,000 trade in. I had to go back to work for a meeting but I told him to send me a buyer's order with the trade on it so we could proceed, he said he would have it to me by 1 PM. After about 2 PM, I texted Larry since I had yet again not heard back. 3:30 PM comes, still no response to my text or my buyers order. At 5 PM I finally called and asked to speak to the sales manager directly, this time I got a different sales manager named Johnathan King, he told me the trade value is $45,500 again. He claims he's "working" with me because he took off some value from the market adjustment (the vehicle was listed as $48,300 MSRP + $3,089 market adjustment online). He claimed "The market adjustment is $6,000 but the website is wrong so I'm helping you". I feel like that's yet another bait & switch since he didn't adjust it a single dollar from what the website advertised. This is after the bait & switch I also experienced on my trade in. During all this my salesman was still nowhere to be found. I asked to be transferred to someone else and I was assigned to Dalton Shotts, he was nice and helpful, I had no issues with him at all, but was still a bit soured by everything that had previously taken place. I decided to buy the car anyway since it was the car I wanted in the color & trim I wanted, but in a normal car market I absolutely would have gone to a different Hyundai dealer at that point to purchase. I can honestly say I would not recommend Palmers Hyundai to a friend or relative, and likely would not purchase from here again once the market stabilizes. More

Princeton kept trying to find me a car even after I left and helped me out a ton! and helped me out a ton! More

I really enjoyed my experience with Princeton and Ced. Princeton is very awesome had me in and out quickly. Ced was very nice when he picked me up Over all my experience was spectacular. Princeton is very awesome had me in and out quickly. Ced was very nice when he picked me up Over all my experience was spectacular. More