Palmer Dodge Chrysler Jeep Ram

Easy to Work With I'd been wanting a Jeep Grand Cherokee for some time now so I finally decided it was time to trade in my SUV and upgrade. I called the evening before I'd been wanting a Jeep Grand Cherokee for some time now so I finally decided it was time to trade in my SUV and upgrade. I called the evening before visiting and spoke to Roger who was very personable and helped me to feel like I was in good hands. He was about to leave for vacation so he connected me with Griffin who was also very friendly and easy to talk to. They texted me so I felt connected and prepared when I arrived the next morning. Griffin had already pulled a few Jeeps up to me. The first one I looked at was almost exactly like what I was looking for with even fewer miles and they made me an incredible offer - or so I thought. There ended up being an oversight on the original offer and it wasn't as fabulous as we all had hoped. I was really bummed and getting anxious because I needed to leave for work, but they insisted on showing me another Grand Cherokee that would be within my budget. I also liked this car, even though it had higher miles than I was looking for and it was sold "as is." They gave me an unbelievable deal and took my trade and sold me the Jeep all in, for just about what the car was worth. They basically discounted it what I owed on my previous car. DJ and Nick were flexible with me and did everything I asked when it came to structuring the deal. Great people and great service. It's not always perfect, but these guys definitely know how to make up for it. More

Awesome Service I always get the best knowledgeable service from Palmer Dodge. Winston knows his stuff . I always recommend Palmer Dodge to my friends and family. Tha I always get the best knowledgeable service from Palmer Dodge. Winston knows his stuff . I always recommend Palmer Dodge to my friends and family. Thanks More

Great experience — Thomas Pappas is the best service advisor ever !!! He knows cars and is honest and extremely nice. So so knowledgeable Complicated steering and 4x4 Thomas Pappas is the best service advisor ever !!! He knows cars and is honest and extremely nice. So so knowledgeable Complicated steering and 4x4 combined problems He knew immediately, a local garage could not figure out. Go see Thomas !!!! I came to this service at Palmer dodge because Thomas Pappas is working there — he had me in past at different dealership. Guess I stalked him !!!! More

Excelent !! I had a Wonderfull Expirience . The people were so nice and did an excellent job with my needs. I am so happy with the Jeep and I will buy more Je I had a Wonderfull Expirience . The people were so nice and did an excellent job with my needs. I am so happy with the Jeep and I will buy more Jeeps there in the future. Congratulations !!!! God bless you guys!!!💪💪💪🙏🙏🙏 More

Honestly they work with any situation. Good customer service and compassion for your special needs and appreciation for your business. You can feel like family when you have repeat business Good customer service and compassion for your special needs and appreciation for your business. You can feel like family when you have repeat business with this dealership. They have attendants at the parking lot to direct you to specific services a nice welcoming. More

Great Service Louis and the car rental lady were very helpful and very professional when I brought my Ram in for recalls. Great experience, and I would recommend t Louis and the car rental lady were very helpful and very professional when I brought my Ram in for recalls. Great experience, and I would recommend to others. More

service excellence Winston is an asset to your organization and is one of the main reasons I service my vehicle there. He is truly a professional and represents his comp Winston is an asset to your organization and is one of the main reasons I service my vehicle there. He is truly a professional and represents his company to the highest degree. More

Jeep purchase It was a great experience working with Will and Chris. Great customer service. Thank you for making it so easy for me. I got exactly the car that I wa It was a great experience working with Will and Chris. Great customer service. Thank you for making it so easy for me. I got exactly the car that I wanted. More

Don’t recommend service department Employees were rude and not helpful on the phone multiple times with multiple different employees. No one greeted us at the door or acted willing to h Employees were rude and not helpful on the phone multiple times with multiple different employees. No one greeted us at the door or acted willing to help at all. Two employees were rolling their eyes at each other and seemed very upset with each other while dealing with customers. They had the keys to the vehicles not sorted correctly. Not to mention very overpriced. Recommend going elsewhere if your car needs servicing! More

Great Service No one wakes up in the morning thinking, “Gee Whiz I have a hankering to go down to the local dealership and take care of some things.” It is typicall No one wakes up in the morning thinking, “Gee Whiz I have a hankering to go down to the local dealership and take care of some things.” It is typically a monotonous and costly exercise akin to paying taxes. However, the service Thomas provided was awesome. He was open and honest with me. We got done what was needed and I would absolutely come back again because of him. He deserves recognition for how he treats customers. More