Palmer Dodge Chrysler Jeep Ram

Quick service with a smile! Customer service was excellent! Everyone was really knowledgeable and didn’t mind taking the time to explain the process to me. All my questions were Customer service was excellent! Everyone was really knowledgeable and didn’t mind taking the time to explain the process to me. All my questions were answered right away! There were no surprises which I love, and I had my car back within 5 days! I will be coming back for all repairs and maintenance! More

Used vehicle purchase Was looking to purchase a high end used vehicle on line. Found palmer dodge and they had a vehicle I wanted to purchase. I am a very busy person so I Was looking to purchase a high end used vehicle on line. Found palmer dodge and they had a vehicle I wanted to purchase. I am a very busy person so I did most of my communication through email. They answered all of my questions and kept me updated on the process. Very helpful staff and I am happy to say got the vehicle I wanted. I would recommend palmer dodge to anyone who is looking to purchase a vehicle More

Service Visit I can in for a oil change and tire rotation , But ended up doing more the service well great they still got me out in a very short time and i was b I can in for a oil change and tire rotation , But ended up doing more the service well great they still got me out in a very short time and i was back at work . More

Thomas Pappas Service manager 2019 Thomas, the service manager is worth his weight on gold when it comes to product knowledge and customer service. I would recommend this dealership fo Thomas, the service manager is worth his weight on gold when it comes to product knowledge and customer service. I would recommend this dealership for service More

Battery change Fairly good turnaround time (1 hour) to have battery installed but the price also reflected that. $200 for a battery seems very high to me! Fairly good turnaround time (1 hour) to have battery installed but the price also reflected that. $200 for a battery seems very high to me! More

Good service Followed my service adviser, Thomas Pappas from another dealership to Palmer. Palmer has much better service. I was in and out quickly and was satisfi Followed my service adviser, Thomas Pappas from another dealership to Palmer. Palmer has much better service. I was in and out quickly and was satisfied with their service. Palmer is my new dealership and they will service my vehicles in the future. Thanks Thomas for your expert service. More

Excellent service! Had a great experience! Very knowledgeable and excellent service. They went out of their way to help me find the perfect car. Would definitely go back Had a great experience! Very knowledgeable and excellent service. They went out of their way to help me find the perfect car. Would definitely go back. More

Excellent Dealership Our salesman Chris was excellent! I told him exactly what we wanted and he delivered on it all. Would recommend anyone to visit and work with him and Our salesman Chris was excellent! I told him exactly what we wanted and he delivered on it all. Would recommend anyone to visit and work with him and the dealership. Overall Great experience. More

Quick oil change for sons car My son brought his JGC in for. A quick oil change - Hiram in the service center got his car in and out quickly. We appreciate the great service! My son brought his JGC in for. A quick oil change - Hiram in the service center got his car in and out quickly. We appreciate the great service! More

Most Expensive Lightbulb I have never had an issue with the service center at Palmer, they're always friendly and helpful! Unfortunately, even though my car is only 3 years I have never had an issue with the service center at Palmer, they're always friendly and helpful! Unfortunately, even though my car is only 3 years old.. my right main headlight went out. My husband took it in only to find out it would cost $350 to replace it!! I understand the labor involved, and the components are specialty, but I can't wrap my head around why a $250 lightbulb would burn out after 3 years.. so disappointed! This 'high quality' part that costs an arm and a leg to fix should NOT be faulty after only 3 years.. Jeep needs to look into this and find a better solution.. while $350 may not seem like a lot to most, but for us that was a very unexpected, very large expense. Fingers crossed the left one hangs on longer... More