Palmen Motors

Larry was great to work with and took all the time I needed to find the right car. Love the Cherokee I ended up with. needed to find the right car. Love the Cherokee I ended up with. More

No pressure . Sales person was knowledgeable and very helpful. The whole process was very quick and easy. The facility was clean and comfortable and the employees were all very friendly. helpful. The whole process was very quick and easy. The facility was clean and comfortable and the employees were all very friendly. More

Jeff was great to work with. Had answers to all my questions and didn't talk crap about other brands and try to make you feel bad like mkst salespeople. Very happy with the experience and new Ram! questions and didn't talk crap about other brands and try to make you feel bad like mkst salespeople. Very happy with the experience and new Ram! More

The employees were super friendly and easy to work with! The process was quick and efficient. Everyone was very welcoming! Would definitely recommend and be back again! Can’t say enough positive things! The process was quick and efficient. Everyone was very welcoming! Would definitely recommend and be back again! Can’t say enough positive things! More

We have endured a strange year due to Covid and buying a new vehicle is also a different experience. What you need from a dealership now is good communication. I got that from the Palmen Jeep sales team, sp new vehicle is also a different experience. What you need from a dealership now is good communication. I got that from the Palmen Jeep sales team, special thanks to Danny & Mike. Due to the fact that a good portion of the deal is done remotely ie phone or email it is more important your phone calls and emails are returned in a timely manner. My phone calls and emails were always returned. Believe me I asked a lot of questions. Great Deal & Great People! Thanks, Chuck Nelson More

John, Paul, and Charlette are great and love the quick turnaround on vehicles. Plus Jeff in sales is very positive and gets things done. Service department keeps you moving and gets things done. turnaround on vehicles. Plus Jeff in sales is very positive and gets things done. Service department keeps you moving and gets things done. More

Arnie was great to work with! He was no pressure and knew his stuff! This was our 2nd Palmen purchase! We'll definitely be back!! his stuff! This was our 2nd Palmen purchase! We'll definitely be back!! More

Brought my 15 Jeep in for service. Unfortunately, it was a drive shaft. The advisor brought out the detailed bill with the driveshaft listed price of 1400.00. There was also two other charges listed as cust a drive shaft. The advisor brought out the detailed bill with the driveshaft listed price of 1400.00. There was also two other charges listed as customer concerns- fuel injection service and brake fluid flush. Neither of these charges were a concern of mine. The total bill was 1800.00. I took out my phone to take a picture of the bill. As I snapped the photo, he took the bill and said, “ here I need to fold it because these other two charges are irrelevant”. He went back and reprinted, the bill, with those charges taken off. RED-FLAG ! I was also told service would take an hour, giving a few more for test drive. I was there at 7:15am. Left the car at 9:00. I left there feeling, as a women, they were going to TRY and rip me off. I had to call three times before I finally got a hold of manager / advisor at 2:30 pm. I’m very disappointed with this well established dealer. This is my first Jeep purchase and second time I had issue with it. I will not buy another Jeep product nor will I deal with Palmen. I’m hoping my phone call to Chrysler will remind dealers to show respect to women, elderly and improve on their customer service. And if these advisors or technicians work on commission - think before you try something that is fraudulent! More