Palmen Motors

Salesman was knowledgeable on the car and its features. Car was listed as certified pre-owned on the car directly, Carfax reports and directly on Jeep's website inventory, but was told I had to pay additi Car was listed as certified pre-owned on the car directly, Carfax reports and directly on Jeep's website inventory, but was told I had to pay additional for that after test driving and researching. I have never had that be the case at other dealers Feature advertised was not included, and after telling multiple people, listing was still not corrected. We were ready to buy but due to the miscommunications and certification issue, we left disappointed. More

Ryan is a fantastic service advisor. He is always courteous, responsive and goes above and beyond. HE is the reason I come back for service even knowing I am paying more than I would else where. Than courteous, responsive and goes above and beyond. HE is the reason I come back for service even knowing I am paying more than I would else where. Thank you RYAN! More

Paul is always so friendly when my family and I bring our vehicles in for service. He always provides a great experience! Keep up the awesome job!!! vehicles in for service. He always provides a great experience! Keep up the awesome job!!! More

From the first time I contacted the dealership via online chat, I received great follow-up emails from Customer Care Asst Manager Alex Parker. As soon as we were ready to buy, I was able to easily call her, chat, I received great follow-up emails from Customer Care Asst Manager Alex Parker. As soon as we were ready to buy, I was able to easily call her, she accurately confirmed the availability of the exact vehicle we wanted, and set us up to come in to the dealership. Everyone in person, particularly our sales rep Jamie and the financial rep we worked with, were top-notch. The process felt as easy as it could have been, despite some unpreparedness (from OUR end, NOT yours!). We felt welcomed, supported, and not in any way hustled or taken advantage of (which has not been the case at other dealerships during our recent vehicle hunt). Folks stayed past closing to help us finish up, and we were so thrilled to drive away in the perfect car. I really can't say enough about how great our experience was. More

After searching for a year and a half, I finally found a dealership that would get me the Ram truck that I specifically wanted and I am so grateful to Larry S., sales, for making the entire process possible dealership that would get me the Ram truck that I specifically wanted and I am so grateful to Larry S., sales, for making the entire process possible and so very, very pleasurable. Many Thanks! More

Quick, fast paced, informative, transparent. All the right qualities! Fantastic experience! Would highly recommend to friends and family. Appreciated the truthful explanations and zero sugarcoating! right qualities! Fantastic experience! Would highly recommend to friends and family. Appreciated the truthful explanations and zero sugarcoating! More

It has been a pleasure to be introduced to the staff at Palmen and I enjoyed working with Ray Hilburger, knowledgeable, professional. worth the time Palmen and I enjoyed working with Ray Hilburger, knowledgeable, professional. worth the time More

We've been to this dealership for service over the years for our other Chrysler products. Attempted to lease a Jeep here a few years ago but the GM wasn't helpful. Found this van on cars.com, and were ver for our other Chrysler products. Attempted to lease a Jeep here a few years ago but the GM wasn't helpful. Found this van on cars.com, and were very happy with the price (based on our research and similar vehicles elsewhere). Our salesman, Arnie, was respectful and very helpful. At one point we considered trading in a vehicle, but the GM wouldn't budge on the value of the trade. We asked for additional floormats and a second FOB to sweeten the deal, since this vehicle only has 1, but he wouldn't budge. Ended up paying cash with no trade. Took our potential trade to Carmax and received an offer that valued the car at $2000 more. We won't offer a recommendation to buy or not buy there. We were disappointed that being long time customers was of no value in this seller's market. We received a great vehicle at a very good price, so our rating could be higher... More

Paul is the best service writer I won’t go to anyone else. I only go to there for all four of my cars a Dodge Charger srt8,Chrysler 300 srt8 , and two keep patriots . else. I only go to there for all four of my cars a Dodge Charger srt8,Chrysler 300 srt8 , and two keep patriots . More