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Palmen Motors
Kenosha, WI
224 Reviews
Welcome to Palmen
Palmen is proud to serve our customers around the Kenosha area and worldwide as your certified dealer. At Palmen we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Palmen, your certified dealer, serving the Kenosha area.
Whether you're shopping for a new car, looking for parts and accessories, or need to have your vehicle serviced, You'll find what you need at Palmen.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 224 reviews
April 17, 2025
Had an appointment to complete paperwork at 1100 am. I drive three hours to get there, walked in the door at 1055. I was told they wanted me to test drive the vehicle. Then they stated it would " be a f I drive three hours to get there, walked in the door at 1055. I was told they wanted me to test drive the vehicle. Then they stated it would " be a few minutes to get things organized" I sat at the dealership until 3pm before I signed papers for my "quick purchase." Talked to the owner and explained my disgust with their system. He apologized and offered awarded me with an Amazon gift card for my troubles. Finally left the dealership at 4pm. Imagine my surprise when my wife utilized the Amazon card to find out it was worth $25. Nice to know my time is worth 4.50 per hour. Then I had to contact them 3 weeks later as my license plates hadn't been delivered. I called to inquire about them and was informed that " We thought you were picking them up personally. They are waiting for you at the service desk " As I said, I live in central WI and was NOT going to drive 6 plus hours round trip for plates. Totally dysfunctional dealership. More
by CentralWI Pete
April 11, 2025
Typical high pressure predatory dealership. Felt like I was about to be the victim of a pick pocket ring, not a customer. Personally I would never step foot into another Palmen dealership. Even Felt like I was about to be the victim of a pick pocket ring, not a customer. Personally I would never step foot into another Palmen dealership. Even if it means riding a bike in January. Buyer BEWARE! More
by Dreaded1
Employees Worked With
February 13, 2025
The have had my truck for a month. Parts keep getting delayed, then delayed again. Now part said it was delivered, but they don't have the part and not sure where it went. Reordered pa Parts keep getting delayed, then delayed again. Now part said it was delivered, but they don't have the part and not sure where it went. Reordered part. No new ETA for part. Meanwhile I am beating my van into the ground because I have to do all the driving because Palmen can't even offer a loaner when haveing someone's vehicle for a month in the middle of winter. No one ever has a straight answer and I think it is time we just pick the truck up and find a more competent dealership to take it to. More
by Amy
Employees Worked With
Mark
February 02, 2025
Jeff was the salesman I've ever worked with! He was most interested in meeting my needs and wants - never felt any pressure. I'll certainly refer him to friends and family! Call Jeff for all yo He was most interested in meeting my needs and wants - never felt any pressure. I'll certainly refer him to friends and family! Call Jeff for all your needs! More
by bgraces8
Employees Worked With
November 26, 2024
Bought my Durango in for oil change Tires and an alignment. Got the car home leaking antifreeze. Wasn't leaking when I BROUGHT IT IN. Took it back and need a new radiator. I was told not to go t alignment. Got the car home leaking antifreeze. Wasn't leaking when I BROUGHT IT IN. Took it back and need a new radiator. I was told not to go there because of the shady stuff they do. Well I learned my lesson. STAY CLEAR of them. Cost for a Radiator 1886.00 but they will give me a 10% off coupon. More
by lawsonr21
Employees Worked With
Amelia Smith
December 21, 2023
Working with Danny C was a pleasure. He treated us with the utter most respect and professionalism. I would highly recommend Danny to anyone looking to purchase a New or Pre-owned vehic He treated us with the utter most respect and professionalism. I would highly recommend Danny to anyone looking to purchase a New or Pre-owned vehicle. More
by wisconsinhunter8
Employees Worked With
December 21, 2023
I have been waiting for six months for a repair on my 2023 jeep grand Cherokee called dealership and get same answer waiting for software update called corporate they opened case and resolution I have be 2023 jeep grand Cherokee called dealership and get same answer waiting for software update called corporate they opened case and resolution I have been a loyal jeep customer I guess that doesn't matter very unsatisfied with the situation would highly not recommend doing business with this company More
by Ftagliere
Employees Worked With
Frank Chiappetta
August 12, 2023
Scheduled a 4x4 service over a week in advance. Got an soil chance while I was here even though I wasn’t due. Come to find out they “don’t have any oil” and can do the diff or t case service. H Got an soil chance while I was here even though I wasn’t due. Come to find out they “don’t have any oil” and can do the diff or t case service. HOW DO YOU NOT HAVE BASIC VEHICLE MAINTENANCE SUPPLIES? More
by reflux.myopic00
Employees Worked With
Jamie Hardin
May 01, 2023
Amazing Experience. Frank took excellent care of us and took the time to make our first Jeep purchase an informed and smooth experience. Highly recommend! Frank took excellent care of us and took the time to make our first Jeep purchase an informed and smooth experience. Highly recommend! More
by Dave
Employees Worked With
February 03, 2023
From the very beginning I was treated like a transaction and never the human being that I am. I made it clear what I wanted and what I could afford. I was new to this I’ve never bought a car from a dealersh and never the human being that I am. I made it clear what I wanted and what I could afford. I was new to this I’ve never bought a car from a dealership but I was honest as posible and very cooperative to make the experience great for everyone involved. I felt that I was taken advantage of. I was also not being told the truth when prices started getting thrown around. I was told one price and upon receiving a denial letter in the mail, found out my credit application was ran for a completely different price. My salesperson was also very pushy and almost wouldn’t take no for an answer when trying to get me to purchase a certain vehicle. I later did my own research (which I should have in the beginning I get but I was new at this and I trusted my salesman) and found a few cars that I definitely would have liked to apply for and would’ve been well within my budget. Overall, terrible experience. More
by BeautD
Employees Worked With
Lyneir Cole
