Palmen Dodge Chrysler Jeep Of Racine - Service Center

The team at Racine Palmen always takes good care of me when I go for sales and service. Their service dept exceeds my requirements as a customer. when I go for sales and service. Their service dept exceeds my requirements as a customer. More

I had an oil change during the COVID crisis, the dealership was quite compliant - oil change went as planned- took 45 minutes. Very standard- no issues dealership was quite compliant - oil change went as planned- took 45 minutes. Very standard- no issues More

Quick and responsive! Took care of issue first time! Wally got me scheduled for the very next morning on my new-to-me 2018 Ram that was purchased elsewhere and covered everything under the Ram wa time! Wally got me scheduled for the very next morning on my new-to-me 2018 Ram that was purchased elsewhere and covered everything under the Ram warranty without question. More

Great service. Even through these hard and strange times they made you feel comfortable and taken care of. And having the online appt made it even easier. they made you feel comfortable and taken care of. And having the online appt made it even easier. More

Patti does a fine job!!! Great great job Patti is an awesome women who knows her job always giving her best!! Thanks Patti and the mrchanics awesome women who knows her job always giving her best!! Thanks Patti and the mrchanics More

Tim was very helpful and was able to solve all of my Jeep’s needs. I was able to get way more than I expected because of him. :) Jeep’s needs. I was able to get way more than I expected because of him. :) More

good bunch of people they all know there jobs and execute it in a professional manner., also, the staging area is always so clean and they greet the customers quickly they all know there jobs and execute it in a professional manner., also, the staging area is always so clean and they greet the customers quickly More

Palmen sales and service staff far exceeds anyone’s expectation for quality of repairs and customer services on a timely and competent manner Thanks for another great experience expectation for quality of repairs and customer services on a timely and competent manner Thanks for another great experience More

They went out of their way to not only take care of my original concern, but also something I really wasn’t concerned about. Pleasant experience. original concern, but also something I really wasn’t concerned about. Pleasant experience. More

I was pleased with Tim and going thru everything. The main complaint is that when the tech did the multi point inspection they missed that I had a torn wiper blade but reported no issue. I didn’t mention main complaint is that when the tech did the multi point inspection they missed that I had a torn wiper blade but reported no issue. I didn’t mention anything right away as I had already purchased new ones and was going to replace when I got home. More