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Palmen Dodge Chrysler Jeep Of Racine - Service Center

Racine, WI

4.3
1,499 Reviews

1,499 Reviews of Palmen Dodge Chrysler Jeep Of Racine - Service Center

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April 30, 2020

Covid 19 Oil Change Picked up my car from my house and communicated very well along the whole process. They were very professional and made it very easy to get my vehicle More

by zimany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Delord
April 30, 2020

loved pickup and delivery Loved the promptness and addressing all my needs in this virus time. I have always had great service from Palmen Racine. They have helped me out in More

by hvogt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Gedgaudas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the other patti in your organization , John Caretta, Wally Clark
April 29, 2020

Wonderful service department, always asking if I need anything more. Service scheduled for an hour, but done in around 30 minutes even after adding a car wash! More

by Outbak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
April 29, 2020

Excellent service! Wally made some suggestions for additional service needs and everything was completed in a timely manner. With the current COVID-19 situation he even arranged to pick up and drop o More

by GSCHUEFF
Recommend Dealer
Yes
Employees Worked With
Wally Clark
April 29, 2020

Excellent service, friendly, approachable, provides all information and explains detailed review of expectations and time of services. Plan to return for regular care and maintenance More

by Cdubose15
Recommend Dealer
Yes
Employees Worked With
Randy Rogers, Timothy Delord
April 29, 2020

Very fast and quick to the point. No hassle. Great service and a car wash at the end. Would recommend to others for servicing vehicles. More

by gears145
Recommend Dealer
Yes
Employees Worked With
Wally Clark
April 28, 2020

$800 to turn off a TPM system light and it still comes on.......your folks should wear masks when they take your money like that...... More

by DAFrankl
Recommend Dealer
No
Employees Worked With
Joshua Robinson
May 12, 2020 -

Palmen Dodge Chrysler Jeep Of Racine responded

Thank-you, we appreciate your business and your taking the time to complete the survey, as we value our customers' input and want to do everything possible to make sure their needs are being met in a friendly, helpful, timely, and professional manner. I tried reaching out to you when you originally submitted this review on April 28th, but have not gotten a response. If you have a free moment to give me a call to discuss things further it would be greatly appreciated. You may reach me at my direct number or e-mail address below, during the hours indicated. Sincerely, Jim Brinkman Customer Relations Mgr. Palmen CDJR of Racine Direct: (262) 504-1451 E-mail: jbrinkman@palmen.com Hours: M-F, 8am-6pm (temporarily only M-W due to COVID-19 staffing restrictions)

April 28, 2020

Prompt, friendly service and very accommodating. I have used them for service several times now and have always had a great experience. Would definitely reccomend. More

by Tristan
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2020

I've bought 4 Jeeps from Tim at Palmen beginning in 1998. Always received good customer service, as well as good service on each of them. More

by jxfinger
Recommend Dealer
Yes
Employees Worked With
Tim Krikau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Delord
April 24, 2020

Quick easy service! Josh was nice and answered all the questions I had! Patty is always helpful and friendly as well! I will always go to those two! More

by Mslaght212
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Robinson
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