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Palmen Dodge Chrysler Jeep Of Racine - Service Center
Racine, WI
1,499 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,499 Reviews of Palmen Dodge Chrysler Jeep Of Racine - Service Center
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June 04, 2020
Quick & Easy I made my appointment online, which was really easy! I dropped off the vehicle at the appointed time and was out in no time! Brought in my personal I made my appointment online, which was really easy! I dropped off the vehicle at the appointed time and was out in no time! Brought in my personal vehicle for service the following day :) More
by eryn.brath
Verified CustomerEmployees Worked With
Timothy Delord
June 04, 2020
Patty in the service dept is outstanding to work with. Makes getting the service work on my vehicles effortless and pleasant for me every time. Makes getting the service work on my vehicles effortless and pleasant for me every time. More
by blahblah2018392
Employees Worked With
June 04, 2020
Keeping the Customer Satisfied. The service that was done quick and well. Left the service department pleased. Patti you are awesome. Thank You for the help quick and well. Left the service department pleased. Patti you are awesome. Thank You for the help More
by pbillups514
Employees Worked With
June 04, 2020
Outstanding service. The shuttle was great-prompt and convenient. The service I received was above and beyond. Very knowledgeable and saved me money also. I highly recommend them. THANK YOU convenient. The service I received was above and beyond. Very knowledgeable and saved me money also. I highly recommend them. THANK YOU More
by jonleg1731
Employees Worked With
Joshua Robinson
May 25, 2020
The staff at the dealership provided a good experience when getting my vehicle serviced. You can tell by my experience that it is a well run dealership that strives to provide excellent service. when getting my vehicle serviced. You can tell by my experience that it is a well run dealership that strives to provide excellent service. More
by Brian Smith
May 25, 2020
Took care of the problem as expected. I don’t have twenty five words. Have a good day. Blah, blah, blah, blah, blah, blah, blah. five words. Have a good day. Blah, blah, blah, blah, blah, blah, blah. More
by DeanorPat
May 25, 2020
Top notch. Came in for an oil change and your service people alerted me to change the cabin air filter and battery in the key fob. All very pleasant and professional. people alerted me to change the cabin air filter and battery in the key fob. All very pleasant and professional. More
by mjchewka
May 22, 2020
Took them 3 and half hours to change my oil and headlight .. the service guy who helped me was super nice I know it’s not his fault .. it’s more on the mechanics .. but to have a scheduled appointment .. and .. the service guy who helped me was super nice I know it’s not his fault .. it’s more on the mechanics .. but to have a scheduled appointment .. and to wait while they do the service thinking it wouldn’t take that long was really frustrating. Especially cause my phone died after 3 hours ! I don’t think the little $10 off my service for the wait was really enough when it cost over $100 to get my headlight changed .. I also own another vehicle that I take to a dealership on the north side of Milwaukee cause their service is so good! They are realistic with their time frame on how long things take, they also wash my car every single time I’m there, also I never need an appointment for an oil change. I just go there and they get me in and out in an hour. . Palmen did wash my truck this last time I was there but I think it was more less cause they weren’t that busy. I’ve been disappointed the last several times I’ve been here. Update : Palmen has reached out to me in regards to this review to make things right which I truly appreciate. I will update again after my next service or write a new review on my experience. More
by Blacktruck
Employees Worked With
Joshua Robinson
May 22, 2020
I AM Valued. I know all their work is done with integrity and I come back to them exclusively after I purchased with them. I trust them as a woman that they're honest with me about my vehicle. and I come back to them exclusively after I purchased with them. I trust them as a woman that they're honest with me about my vehicle. More
by krosohana
Employees Worked With
Joshua Robinson
May 19, 2020
I’ve already spoken with the manager on this issue. However, in short, communication and follow up was horrible from start to finish. It took almost 2 months to complete. I was without my vehicle for a However, in short, communication and follow up was horrible from start to finish. It took almost 2 months to complete. I was without my vehicle for a week while it was being repaired only to find out upon pick up work still wasn’t done - even though it was presented to me that it was. Then I spent another 3 hours finishing a repair I was told would only take an hour. More
by Kristina
Employees Worked With
Warranty manager, Timothy Delord, Joshua Robinson
