Palmen Dodge Chrysler Jeep Of Racine - Service Center

Vehicle service My son lost the key to the car, he had it towed in. we were promptly taken care of and updated as soon as it was finished. Great customer service!! My son lost the key to the car, he had it towed in. we were promptly taken care of and updated as soon as it was finished. Great customer service!! More

It’s a great place to bring my car for quality service. Each person I dealt with was helpful and friendly. I especially value working with Patti. She explains everything, and tries to find a coupon to help Each person I dealt with was helpful and friendly. I especially value working with Patti. She explains everything, and tries to find a coupon to help with the cost. More

No pressure, no fuss, friendly, and quick service. With clean and sanitary waiting area. Parts counter assistance was quick and helpful. Very good experience over all. clean and sanitary waiting area. Parts counter assistance was quick and helpful. Very good experience over all. More

Working with Josh in service-best service advisor you’ve ever had. Nice, down-to-earth, friendly, kept me up-to-date on things, knowledgeable and just easy and super greT to work with. I wish everyone was l ever had. Nice, down-to-earth, friendly, kept me up-to-date on things, knowledgeable and just easy and super greT to work with. I wish everyone was like him. Keep him, he’s a real asset to Palmen. More

The time spent at Dealer was minimal. My service rep. ( Tim ) kept me informed on how my Oil Change was going and I also needed a new Key Fob that had to be programed. Tim ) kept me informed on how my Oil Change was going and I also needed a new Key Fob that had to be programed. More

Patty is always great to work and I know that with her, she will make sure my vehicle is in good hands at all times! Great communicator. she will make sure my vehicle is in good hands at all times! Great communicator. More

I love Palmen Motors because Tim was so good natured, knowledgeable and made me feel relaxed and welcome. Mt Jeep has a few more issues , but I’m confident it will be fixed in a timely manner . Peace ✌� knowledgeable and made me feel relaxed and welcome. Mt Jeep has a few more issues , but I’m confident it will be fixed in a timely manner . Peace ✌🏻 Paula More

Greeted by name when i came into service department. Thorough assessment of repairs on my vehicle. I was kept informed all through the repair process. Thorough assessment of repairs on my vehicle. I was kept informed all through the repair process. More

This is over all experience not just the last (3rd) svc appt on this new 2019 3500 truck. Sales and Service staff very accommodating. However it doesnt seem like the truck, which came from Keno., was eve appt on this new 2019 3500 truck. Sales and Service staff very accommodating. However it doesnt seem like the truck, which came from Keno., was ever vetted before ready for sale. The AC was low on freon, quarter size chunk out of 1 tire, tailgate wasnt lined up, delivered with less than 1/2 tank of gas (trade in had full tank), had to cancel a svc appt because it was going to take over an hour to change a tire. Miscommunication about who takes care of tailgate alignments, Palmen vs RAB, and svc wanted to charge me gas on a courtesy car for the above issues that should have been done prior to purchase. Then had to return because the replaced tire was leaking air down to 55psi. All tires were over inflated initially, esp. front tires (86psi vs 60psi). Wasnt aware until the last visit. Now they are only over inflated by 5psi. Received truck back with tire seal all over the tire.... no courtesy wash until I asked for one that last visit. Again sales has been considerate and accomodating. Just frustrating on a brand new vehicle to have to have 3 svc appts. More

Appointment was o k problem has to be at time of mechanic working on vehicle do not have 25 words for the problem and so submitting working on vehicle do not have 25 words for the problem and so submitting More