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Palmen Dodge Chrysler Jeep Of Racine - Service Center

Racine, WI

4.3
1,499 Reviews

1,499 Reviews of Palmen Dodge Chrysler Jeep Of Racine - Service Center

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July 16, 2020

Patty is very nice person she goes the extra mile for a person and I really appreciate her. She always have a smile on her face when she's talking to me. More

by Lisa Rainey-Wilson
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2020

I specifically asked service writer not to do one of the recalls on my truck and it was done anyway. I use my truck to move several trailors and recall does not allow me to have door open. I will not return More

by thatsitbuilders
Recommend Dealer
No
Employees Worked With
Timothy Delord
Jul 29, 2020 -

Palmen Dodge Chrysler Jeep Of Racine responded

I apologize for the misunderstanding and any inconvenience it has caused you. Given that DealerRater only provides us with your screen name - thatsitbuilders - and we have no customers listed under a business name like that, I am unable to investigate further. If you could please contact me with the customer name the service was provided under, I will gladly look into things and get back to you. You can find my direct contact info below. Thank-you, and have a nice day. Jim Brinkman Customer Relations Mgr Palmen CDJR of Racine Direct#: (262) 504-1451 E-mail: jbrinkman@palmen.com Hours: M-F, 8am-6pm

July 15, 2020

Brought my Dodge Journey in for service after two service lights came on the other morning on the way home from work.....They handled the hard stuff, while I took care of some other service recommendations m More

by jesjr76
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2020

Good dealership. Very helpful. I was unsure how to approach the service area and Patti was helpful. She also gave me a lesson on how to adjust my steering wheel. More

by Girly
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2020

Wally was very friendly, very professional. Offered services that were recommended but did not push it on me. I appreciated the call when it was completed More

by BUCHAK24
Recommend Dealer
Yes
Employees Worked With
Wally Clark
July 15, 2020

Service tech was very helpful and knowledgeable. It was a pleasant experience today at Palmen of Racine! Thanks for the excellent service and awesome work. More

by mambablack005
Recommend Dealer
Yes
Employees Worked With
Wally Clark
July 15, 2020

Helpful, thoughtful and nice everytime she helps me. She's attentive and makes sure I am satisfied everytime I come in, she knows her job. More

by mariefromgi
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2020

Fair for the most part, and will do their best to get you in for repairs. I personally would like to see more incentives for regular customers coming into the dealership for all repairs. More

by donkat100
Recommend Dealer
Yes
Employees Worked With
Wally Clark
July 11, 2020

Great service. Got me in before going on vacation. They wash the car for you with just an oil change. Super service reps and must be good mechanics because nothing has happened so far. The mechanics are im More

by dreusick3
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wally Clark
July 09, 2020

Great service as always! This is the 3rd vehicle I’ve purchased and had serviced through Palmen. Staff is always friendly and professional and on time. More

by tonythetank
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Brinkman, Tom Berlin
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