Palmen Dodge Chrysler Jeep Of Racine - Service Center

Solid service as always and top notch speed. Tim’s a great guy and always ensures my happiness each and every time I bring my Jeep in. great guy and always ensures my happiness each and every time I bring my Jeep in. More

Ran over something on late Friday afternoon while navigating road construction in southern Wisconsin. At home discovered the noise was from a bolt bigger then my thumb in a tire. Hurried over to Palm navigating road construction in southern Wisconsin. At home discovered the noise was from a bolt bigger then my thumb in a tire. Hurried over to Palmen and checked in with Tim at 1540. Tire couldn't be saved but in less then an hour he had it replaced. Pretty good for a Friday night when you expect everyone to have left early for the weekend. Like I have written in earlier reviews, the Service Department at Palmen is top notch. More

Great service over a long hard repair of my air conditioning system where parts were not available. The service team help me plan the parts and service nicely. conditioning system where parts were not available. The service team help me plan the parts and service nicely. More

Patty is always very welcoming, up front and honest. Never tries to oversell me which is why I will continue using Palmen for future vehicle service and repairs. Never tries to oversell me which is why I will continue using Palmen for future vehicle service and repairs. More

Made my appointment on the RAM app which is very convenient and Patti was very helpful in getting the service done to my vehicle. She guided me during the process and even reminded me that the truck convenient and Patti was very helpful in getting the service done to my vehicle. She guided me during the process and even reminded me that the truck was in dire need of a wash. More

Fast Service as Usual Made an appointment on line Sunday night for 0800 Monday morning. Checked in Monday morning and talked with Wally Clark regarding the first free oil Made an appointment on line Sunday night for 0800 Monday morning. Checked in Monday morning and talked with Wally Clark regarding the first free oil change for our new 2020 Grand Cherokee.(Fourth Jeep my family has purchased at Palmen in 5 years) Added a tire rotation, set the pressures, multi-point inspection and checked for any outstanding recalls. Out in an hour. This is a well run Service Department and the main reason we continue to buy Jeeps at Palmen . More

Josh was very friendly. Told me what was wrong and updated me in a timely matter. I had to go back a second day for my window switch and Josh had told me I would be seeing Patti. I store by her statio updated me in a timely matter. I had to go back a second day for my window switch and Josh had told me I would be seeing Patti. I store by her station for a couple minutes before she acknowledged me. She asked what I was there for very unfriendly. Didn’t apologize for having me wait. After my car was taken back Josh came back out from his new department and the rest it was perfect! More

Excellent Service. Everyone always go above and beyond for me and honesty. Thank you for your service and time. It’s been a pleasure working with you all. for me and honesty. Thank you for your service and time. It’s been a pleasure working with you all. More

Patti is always friendly and honest when I visit, I enjoy seeing a familiar face. Reasonably priced oil changes and a comfortable and quiet waiting area with coffee so I can work while I wait. I always leave seeing a familiar face. Reasonably priced oil changes and a comfortable and quiet waiting area with coffee so I can work while I wait. I always leave a happy customer. More