Palmen Dodge Chrysler Jeep Of Racine - Service Center

Patti is fantastic to work with, she's friendly, very knowledgeable and explains the process needed for repairs. A+. Additionally, the dealership and service garage areas were incredibly clean! knowledgeable and explains the process needed for repairs. A+. Additionally, the dealership and service garage areas were incredibly clean! More

It took longer than we though but it turned out good. I don’t like the colors of the waiting room and the show room don’t like the colors of the waiting room and the show room More

Payment is the best, they treated me very fairly and there workmanship is always excellent. Patty is especially nice and a joy to work with. The sales team is also steller. there workmanship is always excellent. Patty is especially nice and a joy to work with. The sales team is also steller. More

Patty was very nice and helpful as she always is when I bring my vehicle in for service. She got my vehicle in right away and back to me in a short time. I'm pleased with the service on this visit. bring my vehicle in for service. She got my vehicle in right away and back to me in a short time. I'm pleased with the service on this visit. More

Customer service was outstanding! Really enjoyed everyone’s welcome. Very nice and understanding people. I will definitely be coming here again! Totally recommend coming here! everyone’s welcome. Very nice and understanding people. I will definitely be coming here again! Totally recommend coming here! More

A bit of confusion when we arrived for scheduled warranty repairs but quickly resolved Very informative regarding rationale for possible extra charges above what was initially discussed Overall very pleasa repairs but quickly resolved Very informative regarding rationale for possible extra charges above what was initially discussed Overall very pleasant, knowledgeable polite staff More

Patti called and let me know that the Jeep was ready and told me what they found wrong and what part they replaced. She instructed me where to go to pay and get my keys. told me what they found wrong and what part they replaced. She instructed me where to go to pay and get my keys. More

So far I have had a pleasant experience both during my new vehicle purchase and after the purchase. The service department has been great. Very friendly and helpful. new vehicle purchase and after the purchase. The service department has been great. Very friendly and helpful. More

I had service done on my Wrangler on Fri Oct 9th. I had new tires put on plus oil change. Patti Ostergaard was my service Advisor and she was wonderful to work with. She listened on what I needed done plus new tires put on plus oil change. Patti Ostergaard was my service Advisor and she was wonderful to work with. She listened on what I needed done plus made sure my coupon was taken off at the end. I always trust her and feel confident driven away. Thanks to my service technician Joe Duvall. I appreciate feeling safe in my Jeep. I appreciate all the hard work! Thanks More

Patti is the best advisor- she kept me up to date with my services and informed me of all issues. Her follow up is outstanding. You are lucky to have an employee like her. She truly is a huge asset to your d services and informed me of all issues. Her follow up is outstanding. You are lucky to have an employee like her. She truly is a huge asset to your dealership. More