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Palmen Dodge Chrysler Jeep Of Racine - Service Center

Racine, WI

4.3
1,499 Reviews

1,499 Reviews of Palmen Dodge Chrysler Jeep Of Racine - Service Center

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October 28, 2020

The service was hmm ok I mean they finished it but what was supposed to be 2 hours of putting on tires balance and an alignment it took 4 hours for it. Little frustrating because I dropped it off before 2 More

by troyniehus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Delord
October 27, 2020

Had a lot of little nit pick things to do on vehicle and they were great getting everything done while I waited, They listened to what I wanted and what was wrong and completed everything. Great job. More

by ckovach0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
October 27, 2020

Best service department I've ever dealt with for Chrysler products. Patti Osterguard is the best. She listens and truly cares about your problems and really tries to solve them. More

by nssdpaxton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2020

Do me in a timely manner. Only did what requested and did not try to up sell. Free transportation was provided each way to and from home More

by jzar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
October 27, 2020

Patti and teddy are great to work with it is highly recommended service advisor Very good service and a friendly environment Would go back for all service More

by romanwojo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy Hendrix
October 27, 2020

2004 Dodge truck needed a new transmission. Was very expensive but it seems to be working fine right now . They had to disconnect one of the batteries and missed that it was still loose. More

by ozzy4413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wally Clark
October 26, 2020

This crew of people are ALWAYS professional and knowledgeable. I feel very comfortable and confident in the way I have been treated and the work that has been done. More

by lgrayz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Delord
October 26, 2020

Patti is always a pleasure to work with and we are never disappointed in her customer service and compassion she has to ensure our needs are met. More

by EStecky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2020

Took the Ram in for an oil change and tailgate recall. No problems during this visit, but have had a few issues in the past. Have been treated well overall though I think. More

by Dmitch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2020

Outstanding! Patti is the reason my family brings their car back for every oil change. My wife actually found a new car on her last visit. Now that’s an experience oil change. ✌️ More

by Jamie Ulinski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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