Palmen Dodge Chrysler Jeep Of Racine - Service Center

Better service center than Antioch Jeep. I felt like the wait was normal and my time was valuable and got me in & out. A+. Could use some free snacks. wait was normal and my time was valuable and got me in & out. A+. Could use some free snacks. More

Patti in the service department went above and beyond to help me. Truly amazing service!! I was in a real bind and was stressed out, but she calmly helped me with my situation communicating every step of t help me. Truly amazing service!! I was in a real bind and was stressed out, but she calmly helped me with my situation communicating every step of the way! More

Patti is always friendly and listens to your questions. Answers them and makes sure you understand the service that will be performed. Patti in the Service Dept. is truly amazing. I’m sure she questions. Answers them and makes sure you understand the service that will be performed. Patti in the Service Dept. is truly amazing. I’m sure she gets a few up tight customers, but keeps her cool. More

I asked them to see if the software on my computer module was up to date, they wanted to do a full fledge inspection, I confirmed I only wanted what I asked for yet it turns out they do as they wish, a quick was up to date, they wanted to do a full fledge inspection, I confirmed I only wanted what I asked for yet it turns out they do as they wish, a quick 5 minute computer check ended up costing me $154 that I could have had done for free at most local auto parts stores, not sure whose pockets got padded so either confirm they actually do as you wish and not as they wish or I suggest go elsewhere More

This establishment is in one word shady. I came in for a software update and after driving out of the parking lot had my check engine light come on. I immediately returned and was told I needed a $600 repai software update and after driving out of the parking lot had my check engine light come on. I immediately returned and was told I needed a $600 repair after being told my car had nothing wrong with it 5 minutes before. The mechanic informed me that I could have hit a bird or rock when he was the one who drove it to the interstate. My mechanic told me the louver Palmen mechanic broke simply slides up and out and did not need to be broken and taped inside of my front grill. This mechanic needs additional training and a dose of honesty when dealing with people in the public. He should be required to reimburse me for the repairs I need and the cost associated with them. Patti called me on the 5th and told me a manager would be in touch. Still waiting... More

Well was good,will come back again a good and clean place to get your car service.i will tell my friend to come and service there cars to get your car service.i will tell my friend to come and service there cars More

Got me in for appointment within few days, Problem was diagnosed and fixed within a couple hours. Jeep is not 3 years old so issue was under warranty diagnosed and fixed within a couple hours. Jeep is not 3 years old so issue was under warranty More

Hi I was please with my complete service appointment. Wally Clark was a very professional and I know it's not always fun working on Saturday mornings so thank you Wally Clark was a very professional and I know it's not always fun working on Saturday mornings so thank you More