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Palmen Dodge Chrysler Jeep Of Racine - Service Center
Racine, WI
1,499 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,499 Reviews of Palmen Dodge Chrysler Jeep Of Racine - Service Center
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May 21, 2021
Patty was great. A bit frustrated with the delivery center delivering the wrong tire. Then having to come back again to have it installed. With no offer of a discount for my inconvenience of two trips center delivering the wrong tire. Then having to come back again to have it installed. With no offer of a discount for my inconvenience of two trips to get it correct. Not sure who is to blame for that. Delivery guys? Palmen? everyone should have checked and known. Toss me an oil change or a hand wash or cleaning. I mean my time like everyone’s is valuable. Bit frustrated. They did get me in right away and put the last new one on but now it’s just the principle of it. Do better everyone and take better care of your customers. More
by Maagwa
Verified CustomerEmployees Worked With
May 20, 2021
This dealership is at a convenient location. The service sign in area and the waiting are spacious, clean, and very light. The waiting area was cleaned for COVID 19 while I was waiting. Employees were fri sign in area and the waiting are spacious, clean, and very light. The waiting area was cleaned for COVID 19 while I was waiting. Employees were friendly. More
by DJWENQUIST
Employees Worked With
Other Employees :
Lynn Clark - Friendly and efficient at checkout.
May 20, 2021
Great service!! Always!! They know my truck and are always making me feel at home. Great group of people there. Keep up the good work!! always making me feel at home. Great group of people there. Keep up the good work!! More
by rodrigo.maldonado
Employees Worked With
Other Employees :
Jim Brinkman, John Caretta, Timothy Delord, Wally Clark, Joshua Robinson
May 20, 2021
I've been working with Patti for 10 years now and she is the best. Always customer focused and get everything done for. She does a great job for the dealership and should be commended for her good work! the best. Always customer focused and get everything done for. She does a great job for the dealership and should be commended for her good work! Jim More
by jamesrbergman
Employees Worked With
May 19, 2021
I needed to drop Jeep Grand Cherokee off earlier at 7:45am than scheduled 9am appointment so I could get to work. Tim made it appear it was an inconvenience to him. Said I needed to let them know bef 7:45am than scheduled 9am appointment so I could get to work. Tim made it appear it was an inconvenience to him. Said I needed to let them know before or when making appointment. I mentioned it’s not been an issue before when I have dropped off early. More
by John3174
Employees Worked With
Timothy Delord
May 19, 2021
I don’t understand how when I come in with a list of things to do something always get missed. Standard oil change as you can see by my record. leaking tire; they filled the tire with air and did not f things to do something always get missed. Standard oil change as you can see by my record. leaking tire; they filled the tire with air and did not fix it. Very frustrating I like the dealership however the service department is enough to make me want to look elsewhere. More
by Chuck
Employees Worked With
Wally Clark
May 19, 2021
Friendly service from staff and always questions are answered. Palmen is thorough and I can typically leave satisfied and feel like I've been taken care of. answered. Palmen is thorough and I can typically leave satisfied and feel like I've been taken care of. More
by lynnjsok1960
Employees Worked With
Wally Clark
May 19, 2021
Timothy was very courteous and explained the results of diagnostic error codes. Upon return to get my vehicle, Timothy was thorough and concise of the cause and remedy taken to resolve the problem. diagnostic error codes. Upon return to get my vehicle, Timothy was thorough and concise of the cause and remedy taken to resolve the problem. More
by MeandtheWife
Employees Worked With
Timothy Delord
May 19, 2021
Whatever issues that you are having with you vehicle, Palmen is the place that can satisfy your needs. They are very punctual and very professional and I would never ask for better service managers or te Palmen is the place that can satisfy your needs. They are very punctual and very professional and I would never ask for better service managers or team to fix all general maintenance needs. More
by Mike Mayfield
Employees Worked With
John Caretta, Timothy Delord
May 18, 2021
Great experience. Quick in and out and provided good knowledgeable advice and recommendations. Service center and waiting lounge were clean. Wally provided quick information on prices for service which knowledgeable advice and recommendations. Service center and waiting lounge were clean. Wally provided quick information on prices for service which allowed me to make easy decisions. More
by doug.forton
Employees Worked With
Wally Clark
