Palmen Dodge Chrysler Jeep Of Racine

I have purchased several vehicles over the past. With that experience, I’d rather visit the dentist. This time wasn’t the same. Randy listened to my needs. After the test drive we went over options and h that experience, I’d rather visit the dentist. This time wasn’t the same. Randy listened to my needs. After the test drive we went over options and help me make my decision. It was simple and easy. Overall it took an hour, I was hoping 20 minutes but Randy helped the time pass. Good experience, good people! More

Five star service experience with Wally. He communicated in a timely manner and went the extra mile to keep cost down. Wally even got our recall work done quickly...well done. in a timely manner and went the extra mile to keep cost down. Wally even got our recall work done quickly...well done. More

They are great to work with, especially Vince. He will go the extra mile to make sure you get what your are looking for in a jeep. go the extra mile to make sure you get what your are looking for in a jeep. More

I always have a great experience at Palmen. Patti my service advisor is AMAZING! I drive a long way to get my vehicle serviced at Palmen. service advisor is AMAZING! I drive a long way to get my vehicle serviced at Palmen. More

Purchased a new Dodge, could have a bit more training inside with controls as my last car was a 2000 Chrysler van. A little white ring where the ignition plugs in would be a big help. Giving the custome inside with controls as my last car was a 2000 Chrysler van. A little white ring where the ignition plugs in would be a big help. Giving the customer a choice of having a spare as i had a flat and was without a car 3 days, car was towed to dealer and dealer had no replacement. More

Got me in immediately and had a loaner car ready for me. Grade A service! It was a perfect experience and I’ll of course be back! Grade A service! It was a perfect experience and I’ll of course be back! More

Palmen has been my go to dealership for years. They are caring and helpful. They are prompt in answering questions and address all of the customers concerns caring and helpful. They are prompt in answering questions and address all of the customers concerns More

My service adviser Patty is always spot on So professional and courteous 👍🏻 she always gets me in whenever I need service on my time schedule not hers professional and courteous 👍🏻 she always gets me in whenever I need service on my time schedule not hers More

The people I worked with were very friendly. The first round of negotiations did not go well, and I ended up having to get a quote from another dealer before they were willing to come up from thier initia round of negotiations did not go well, and I ended up having to get a quote from another dealer before they were willing to come up from thier initial offer for me. At that point things progressed well, and we came to a mutual agreement. When it came time to go over all the numbers and work out a monthly payment, there were several very costly mistakes made on their end. Luckily I was double checking the numbers. I would highly suggest you do the same. These mistakes would have cost me a great deal of money. I don't think anyone was trying to pull a fast one, but once again, if I didn't catch the mistakes I'd be paying for them. My only other complaint is that they didn't even fill the gas tank up. Seems kind of cheap on their end to not do that. Overall I had a positive experience, and would come back. Just make sure you're doing your part and checking the numbers. More