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Palmen Dodge Chrysler Jeep Of Racine

Racine, WI

4.3
2,528 Reviews
For years, Palmen Chrysler Dodge Jeep RAM in Racine has been the premier retailer of new and used Chrysler, Dodge and Jeep vehicles for the Racine, WI area. Our dedicated sales staff, knowledgeable finance associates and expertly trained technicians are all here to make your experience fun, easy and hassle-free! We also carry an inventory of OEM auto parts, so anything automotive you need is here at Palmen Chrysler Dodge Jeep RAM in Racine. Call us today at (888) 712-7068 to find out how we can help you!
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8320 Washington Ave

Racine, WI

53406

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Showing 2,528 reviews

December 30, 2020

Service was fine at best, it was not personal at all. People seemed to business with paperwork and running around to really care an experience for you. Great touch at the end... please make sure to g More

by barski4444
Recommend Dealer
No
Employees Worked With
Joshua Wampole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wally Clark
Jan 13, 2021 -

Palmen Dodge Chrysler Jeep Of Racine responded

Thank-you for taking the time to provide this review, as we consider all customer input very useful. I tried reaching out to you here on 12/30, but have received no response. I am sorry that your experience was seemingly less than satisfactory and would like to look into things further. Unfortunately, DealerRater only provides us with your screen name - "barski4444" - which I am unable to trace back to any recent service customer of record. If you would like to provide me with the full name of the person the vehicle was serviced under, I will gladly investigate and get back to you. You can provide that information by responding privately here, or by using any of my direct contact info below. Sincerely, Jim Brinkman Customer Relations Manager Palmen CDJR of Racine Direct: (262) 504-1451 E-Mail: jbrinkman@palmen.com Hours: Mon-Fri, 8am-6pm

December 30, 2020

I really enjoyed dealing with everybody there at Paulman my car was ready and clean when I got there and the salesman Bob Zeihen was excellent More

by Goondonbran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Zeihen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2020

I will let my ratings speak for themselves.A a a a a a I will let my ratings speak for themselves. A a a a a a a a a a a a a a a a a a a More

by Ytales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
December 29, 2020

Excellent staff starting with my salesman Chuck. They treated me like a person and worked with me to get my vehicle that I wanted at a price I could afford More

by Dnej513
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gastaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Schovain, Teddy Hendrix
December 29, 2020

Bob Z and the team were great to work with. From sales to finance the whole process was a positive experience. I will recommend friends and family to Palmen Racine! More

by jgrauwels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gastaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Zeihen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Amburn, Teddy Hendrix
December 29, 2020

Overall experience was good. The process was efficient and my needs were taken care of and questions answered in a timely manner. I would recommend to friends. A couple things I think could be improved is More

by Christensentmatthew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gastaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Krikau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Amburn
December 29, 2020

I was there December 28th for my 7:30 a.m. appointment the Timothy treated me with very nice respect and told me that it would be done in about 2 to 3 hours and he would call me when it was done. More

by GALAXY967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Delord
December 26, 2020

Rude front desk lady. Waited over an hour and a half to replace one small part with no communication. Not worth going back for fixes More

by Ks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patti Ostergaard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Palmen Dodge Chrysler Jeep Of Racine responded

Thank-you for taking the time to provide this review, as all customer input is appreciated. I tried replying to you here, through DealerRater, privately on 12/28, and received no response. I would like to look into this visit further, but unfortunately DealerRater only provides us with your screen name - "Ks" - and I am unable to look any further without the full name that the vehicle was serviced under. If you could provide me with that name or the vehicle's VIN, by responding here or using any contact info below, I would be happy to investigate and give you a call to discuss further. Please feel free to contact me using my info below if you wish to discuss anything further and I will be glad to help. Jim Brinkman Customer Relations Manager Palmen CDJR of Racine Direct: (262) 504-1451 E-mail: jbrinkman@palmen.com Hours: Mon-Fri, 8am-6pm

December 23, 2020

Jason was amazing. He took the time to listen to the issue. They crew tried several times to recreate the noise. He was Very kind and helpful More

by ssosbe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Pfannenstiel
December 23, 2020

Oil change was needed. In contrast to previous visits this was enjoyable. A much friendlier atmosphere. In past awful first impression.helpful and courteous th More

by barbaraschoeffel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Pfannenstiel
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