Palmen Dodge Chrysler Jeep Of Racine
Racine, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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I give a 1 star because 0 stars isn’t available . Wally in service took 40 minutes to check us in. We had a 9am appointment and were forced to stand while he “ searched” for paperwork, computer info and sc in service took 40 minutes to check us in. We had a 9am appointment and were forced to stand while he “ searched” for paperwork, computer info and scrolling on tablet. He needs to be more organized or better yet not working with the public. More
Bad service, will not recommend to anyone took 1hr for someone to help me even though I had an appointment set up already. Loan officer not helpful at all. Asked question he didn't know answers to. He sa someone to help me even though I had an appointment set up already. Loan officer not helpful at all. Asked question he didn't know answers to. He said he'll get back to me Monday and its Wednesday now and still haven't heard from him. Also I didn't notice until days later that they didn't take off $500.00 off from original prices as they had told me, I felt we hot ripped off, will Never go back!! I have always bought my cars at Racine Kia Boucher and will continue to do so. Way better customer service and everyone is friendly and helpful there. And one last thing. I was supposed to have gotten my plates when I purchased truck and they said machine was down. Called to see if machine was up and still haven't gotten a call from dealer. Its been a week now. Hopefully he'll call me this week but I highly doubt it. More
Dealt with Wally in service, called me when he said he would,kept me notified the whole process during the repairs and after it was completed..Great job ,Also Ted Hendrix is a great person to deal with in would,kept me notified the whole process during the repairs and after it was completed..Great job ,Also Ted Hendrix is a great person to deal with in sales. More
Easy to work with and the purchase process was relatively painless. My main criticism is that they misrepresented how long it would take to get our new Pacifica (the delay was not their fault) and did a lous painless. My main criticism is that they misrepresented how long it would take to get our new Pacifica (the delay was not their fault) and did a lousy job keeping us updated. I had to call them to get information. Otherwise, everyone we dealt with was personable and professional. More
I was pleased that the service department did the work that I had requested and did not try to pressure me into having more work done than what I wanted, at this time. that I had requested and did not try to pressure me into having more work done than what I wanted, at this time. More
I had a good experience with the salesman, Matt Collins. Easy to work with on getting a lease and trade in another lease vehicle that I had. Overall, I would not be likely to recommend the dealership to o Easy to work with on getting a lease and trade in another lease vehicle that I had. Overall, I would not be likely to recommend the dealership to other, but would recommend the salesman to others. I have always had a very poor experience with Palmen in my car buying experience. But with the help and ease of leasing from Matt it was a good experience. More
All around great service when buying our truck. Upfront and honest (Matt Collins) told us exactly what was and was not on the truck and towing capacity. Very friendly no pressure at all. would buy from a and honest (Matt Collins) told us exactly what was and was not on the truck and towing capacity. Very friendly no pressure at all. would buy from again!! Thanks for the great truck! More
You can trust Patti for all your service needs! She and her team know just how to keep your Ram or Jeep in tip top shape! Trust me they are great! her team know just how to keep your Ram or Jeep in tip top shape! Trust me they are great! More