Back

Palmen Dodge Chrysler Jeep Of Racine

Racine, WI

4.3
2,528 Reviews
For years, Palmen Chrysler Dodge Jeep RAM in Racine has been the premier retailer of new and used Chrysler, Dodge and Jeep vehicles for the Racine, WI area. Our dedicated sales staff, knowledgeable finance associates and expertly trained technicians are all here to make your experience fun, easy and hassle-free! We also carry an inventory of OEM auto parts, so anything automotive you need is here at Palmen Chrysler Dodge Jeep RAM in Racine. Call us today at (888) 712-7068 to find out how we can help you!
Contact Dealership

8320 Washington Ave

Racine, WI

53406

Directions

By Type

Showing 2,528 reviews

February 11, 2021

The actual service was good. There was a mistake in scheduling, but they were able to squeeze me in. 20, 21, 22, 23, 24, 25th word. More

by Ridakov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Delord
February 11, 2021

I give a 1 star because 0 stars isn’t available . Wally in service took 40 minutes to check us in. We had a 9am appointment and were forced to stand while he “ searched” for paperwork, computer info and sc More

by Renee Gussman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wally Clark
Feb 11, 2021 -

Palmen Dodge Chrysler Jeep Of Racine responded

Thank-you for taking the time to provide this review, as all customer input is valuable to us here. I apologize that your experience was less than satisfactory and also for any inconvenience this may have caused. It is my understanding that you did have an opportunity to meet with our service manager who made the attempt to makes things better for you from that point forward. We definitely appreciate your patience and understanding, and hopefully you were satisfied with the level of customer service you received thereafter. If you have any other questions or concerns you wish to discuss, please feel free to contact me directly using the contact info provided below. Thank-you again for everything and have a nice day! Jim Brinkman Customer Relations Manager Palmen CDJR of Racine Direct: (262) 504-1451 E-mail: jbrinkman@palmen.com Hours: Mon-Fri, 8am-6pm

February 10, 2021

Bad service, will not recommend to anyone took 1hr for someone to help me even though I had an appointment set up already. Loan officer not helpful at all. Asked question he didn't know answers to. He sa More

by Elicasares
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matthew Gastaldi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Schovain, Matt Collins
February 10, 2021

Dealt with Wally in service, called me when he said he would,kept me notified the whole process during the repairs and after it was completed..Great job ,Also Ted Hendrix is a great person to deal with in More

by bballing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Hendrix , Teddy Hendrix, Wally Clark
February 10, 2021

Easy to work with and the purchase process was relatively painless. My main criticism is that they misrepresented how long it would take to get our new Pacifica (the delay was not their fault) and did a lous More

by bdegarmo53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Rogers, Teddy Hendrix
February 10, 2021

I was pleased that the service department did the work that I had requested and did not try to pressure me into having more work done than what I wanted, at this time. More

by sue brau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Delord
February 10, 2021

I had a good experience with the salesman, Matt Collins. Easy to work with on getting a lease and trade in another lease vehicle that I had. Overall, I would not be likely to recommend the dealership to o More

by kfddan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Wampole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Collins, Teddy Hendrix, Jessica Spencer
February 10, 2021

All around great service when buying our truck. Upfront and honest (Matt Collins) told us exactly what was and was not on the truck and towing capacity. Very friendly no pressure at all. would buy from a More

by Irish president
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Collins
February 09, 2021

You can trust Patti for all your service needs! She and her team know just how to keep your Ram or Jeep in tip top shape! Trust me they are great! More

by BEETLECRUZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2021

Ofrecen un buen servicio y buena calidad en el trabajo y sobretodo muy amigables y preficonales en lo que asen lo recomiendo al 100 porciento More

by Jose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
...
57
...